38 results for Desktop Support Analyst

Systems Analyst We are in search of a proficient Business Systems Analyst to join our team in Baton Rouge, Louisiana. This role involves solving organizational information problems, improving processes, and recommending system controls and protocols. The successful candidate will work closely with both internal and external clients, providing efficient and effective technical support. Responsibilities: • Analyze, visualize, and improve the company's business solutions using strong problem-solving skills and SQL reporting and scripting skills. • Act as a liaison between Administration and technology teams, ensuring clear and efficient communication. • Gather and document requirements to understand business objectives, evaluating output requirements and formats. • Utilize business software to assist in the enhancement of the company's automated processes. • Maintain knowledge of systems including BI tools, SQL, SSRS, Microsoft Office. • Ensure manual processes are completed timely while simultaneously developing an automated replacement. • Utilize skills in Atlassian Jira, Business systems, Confluence, Database, EO/IR systems, AB Testing, Agile Scrum, Business Requirement Document, Design, Diagram, Microsoft Excel to perform duties efficiently.

Financial Systems Analyst To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial Systems Analyst position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Responsibilities:<ul><li>Ensure the timely and accurate execution of the global closing process, planning process and payment processing by coordinating, monitoring, and identifying and resolving issues.</li><li>Address and resolve all issues raised from the CFO community.</li><li>Support the production of information for management and financial reporting, using SAP BW, SAP Analytics Cloud and SAP Analysis for Office.</li><li>Support Finance stakeholders in making best use of the available reporting capabilities.</li><li>Execute and/or contribute to the execution of governance processes for Finance Solutions.</li><li>Support financial audits with the necessary reports and process documentation from financial systems.</li><li>Review the audit findings that relate to the financial applications and processes, identifying possible courses of action to address findings.</li><li>Collaboration with stakeholders to implement steps to mitigate issues.</li><li>Contribute as Finance specialist in agile release trains and other projects and initiatives.</li><li>Work with local and global CFO teams to assess as-is process and system flow, develop/document business requirements, ensure understanding between the company's functions, lead testing, facilitate sign off from CFO unit and ensure implementation and execution of features or other project deliverables.</li><li>Support the development of financial applications and process landscape in close collaboration with the local and global CFO community, IT, process management and Group functions.</li><li>Harmonize, document and implement Finance related processes, based on sound analysis of various inputs from the different Finance teams and other sources.</li><li>Regularly update and review process flows and procedures related to Financial Solutions North America as needed.</li><li>Participate in process improvement initiatives within North America and the Global Finance community, and assure consistency across multiple areas.</li><li>Support the root cause analysis of data quality issues by analysing data, processes, and data flows.</li></ul>

ERP Application Support Robert Half is hiring an ERP Application Support Analyst. Hybrid role. 1 day onsite a week Responsibilities:- Tier 2 and 3 tickets- Onboarding/offboarding of users- Troubleshooting hardware issues, - Working on projects for system upgrades- Work with IT Teams and vendors to troubleshoot security/network issues Provide ongoing maintenance, support and development to assigned applications and implement new products.- Troubleshoot, research, and solve technically challenging problems involving integrated systems.- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.- Create and route required operational and management reporting needs as required by management and regulatory agencies.- Solid understanding of operational / clinical services and information / work flow of assigned areas.- Ability to analyze, diagnose, support and implement process/operational change.- Level 3 support for Application related issues.

Tax Analyst Intermediate (3-6 years) We are offering an opportunity in the banking industry for an Tax Analyst role based in Tampa, Florida. The role primarily involves tasks related to data entry, user testing, and problem-solving analytical thinking. The successful candidate will be a part of a hybrid work model, working partly from home and partly from our Tampa office. Responsibilities:• Review account transaction activity for tax reporting errors and correct tax forms as needed.• Perform ancillary year-end reporting related activities including account maintenance and data cleanup.• Participate in enterprise projects from a subject matter expert perspective, including requirements gathering, testing, and project implementation.• Monitor tax form production including form validation and reconciliation.• Create and deliver current state daily, weekly, and monthly reporting via appropriate desktop applications.• Review department procedures and coordinate and process received information.• Assist in preparing information for filing documents, updating and maintaining the following information on earnings and profits, foreign taxes paid, parent company stock basis, and audit proceedings.• Assist in preparing income tax provision calculation and review tax provision calculations.• Maintain awareness of current technical and business developments.• Research and analyze tax issues as they arise.• Assist with foreign country tax issues.

PC Technician We are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations. Responsibilities: • Engage with customers via phone to comprehend the scope of their technical problems. • Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards. • Remotely or in-person, perform repairs based on the nature of the problem. • Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality. • Document all repair actions and customer interactions in the ERP system. • Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues. • Assemble and disassemble electrical devices as part of the troubleshooting process.

NOC Technician We are seeking a NOC Technician in the healthcare industry based in San Diego, California. The role primarily involves network monitoring and administration, troubleshooting of physical servers, and assisting in the performance of corrective actions. This is a short-term contract opportunity that provides a chance to work in a dynamic, fast-paced environment. Responsibilities: • Administer and monitor the operation of wide-area, local area, and wireless networks, including the associated hardware, software, and SaaS solutions. • Act as an escalation point for NOC Technicians and IT Technical Support staff for any system or network-related incidents. • Assist in installing, monitoring, and administering extensions of the network to accommodate new sites, systems, and equipment. • Monitor and evaluate the usage of the Internet and Intranet websites for performance, capacity planning, and security policy compliance. • Troubleshoot physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations, and software problems. • Understand and interpret error conditions and messages and assist in performing required corrective actions. • Work with various technologies such as Border Gateway Protocol (BGP), Cisco Routers, Cisco Technologies, EO/IR systems, Linux Technologies, AB Testing, Circuit Board, Computer Hardware, Configuration Management, Documentation, Network Engineering, Switches, Network Administration. • Assist in network fundamental teaching and tech training. • Maintain a basic requirement of Azure fundamentals or technology association.

Business Intelligence Engineer Robert Half is seeking a talented Business Intelligence Analyst for a key role in supporting and shaping our client’s business operations and strategy. Responsibilities - Document and manage business requirements- Create and optimize BI reports with Power BI, SSRS, and Crystal Reports- Analyze, present, and convert data into insightful management reports- Provide technical support for existing reports and dashboards

Business Analyst We are looking for someone with a passion for innovation who will seek, develop, and help implement strategic initiatives for improved efficiency and productivity. This person will help scale and enhance our systems and processes to effectively support our continued growth. From researching systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should be comfortable wearing many hats and wholly committed to rolling up their sleeves to do what it takes to ensure the success of multiple projects. For immediate consideration, please email a copy of your resume directly to Yuvi Kang. Responsibilities: · Partner with stakeholders across business units (ex: sales, finance, operations) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams· Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties· Author and update internal and external documentation, and formally initiate and deliver requirements and documentation· Conduct daily systems analytics to maximize effectiveness and troubleshoot problems· Establish meaningful and lasting relationships with developers, consultants and stakeholders for optimized systems integration· Develops and maintains a knowledge base of best practices for end users· Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality· Manage tasks of 3rd party developers and consultants to ensure completion within timeline of overall projects· Work with stakeholders to develop reporting that helps them achieve departmental goals and drive strategic business decisions.· Perform tasks as needed to deliver project or task completion, such as but not limited to; engaging in data cleanup, updating access controls, system configuration, system administration, and developing custom fields.· Other duties as assigned

Data Reporting Analyst We are in search of a meticulous Data Reporting Analyst to be a part of our client's team, based in Fort Worth, Texas. The role will involve analyzing substantial datasets to provide valuable insights that will help shape our business decisions and strategies. The successful candidate will work closely with various teams to comprehend their data requirements and develop robust data models and visualizations to support our business objectives. Responsibilities:• Design, construct, and maintain data models to support multiple business functions• Ensure data integrity and consistency across various data sources• Develop and implement data collection systems and strategies that optimize statistical efficiency and data quality• Create and manage interactive dashboards and reports using tools such as Tableau, Power BI, or similar• Present intricate data and analysis in a clear and concise manner to stakeholders at all levels• Develop and maintain a library of standard visualizations and templates• Utilize statistical techniques and software to perform data forecasting and predictive analysis• Develop and validate forecasting models to predict future trends and performance metrics• Monitor and report on the accuracy and effectiveness of forecasting models• Analyze large datasets to identify trends, patterns, and anomalies• Prepare and deliver regular reports and presentations on key metrics and findings• Collaborate with business stakeholders to understand their needs and provide insights to support decision-making• Work closely with IT, engineering, marketing, finance, and other teams to understand data requirements and deliver solutions• Provide training and support to team members on data tools and best practices• Contribute to the development and implementation of data governance and data management policies.

Senior Systems Analyst We are in the process of recruiting a Systems Analyst in the water industry, to be based in NEWARK, Delaware, 19702-1934, United States. This role will involve administering, maintaining, and troubleshooting business applications, as well as planning and developing application roadmaps, project schedules, and annual budgets. The role also includes ensuring compliance with policies and practices, and managing and minimizing the department's risk. Responsibilities: • Administer, maintain, and troubleshoot a portfolio of business applications • Anticipate, respond to, and identify business needs and recommend, design, implement, and enhance business processes and transaction processing across business applications • Draft, analyze, and implement applications, related business rules, business process flows, information flow diagrams, functional and technical specifications, configuration, batch processing, issue remediation, and enhancements • Design and write reports, SQL queries, and PL/SQL programs to facilitate reporting, application troubleshooting, and application enhancements • Provide guidance to others in the administration, troubleshooting, and use of business applications • Develop, implement, and administer software, tools, and procedures to monitor, alert, report on, and remediate issues within business applications • Plan and execute projects to upgrade existing applications to maintain vendor support • Ensure compliance with policies, guidelines, procedures, and regulations • Review business processes, consulting with business users to assist in identification of technology related business process improvement efforts • Assure that proper records and documents are created, maintained, and recoverable • Meet with vendors & advisory services to canvass suitable capabilities at competitive rates. Skills required include Database, DB2 Database, EO/IR systems, IBM, Microsoft, AB Testing, Business Requirement Document, Computer Hardware, Configuration Management, Deployments, PeopleSoft Financials, and Oracle.

Senior Cost Accountant Robert Half is in search for a Senior Cost Accountant! As a Senior Cost Accounting Analyst, you’ll play a key role on the Finance team. You’ll work on cost accounting & manufacturing FP& A activities and serve as a liaison between Hercules 4000 & Richmond’s chemical manufacturing team and finance. You’ll be the key Cost Accountant for critical processes such as standard setting & cycle counts and partner with functional and business leaders to prepare budgets, forecasts and provide ad hoc financial analysis to support decision making as needed. You’ll be expected to have in-depth knowledge of your customer business unit or function in order to provide cost accounting responsibilities and provide accurate forecast. You should have a strong analytical background with strict attention to detail. You are a highly motivated, technically proficient person with a strong sense of ownership and business ethics to deliver quality work on a daily basis. You’ll also share your financial expertise and drive process improvements within the Global Finance Group. How You Will Make an Impact:<ul><li>Perform monthly close activities (accruals, reviews, journal entries) and review meetings with business partners.</li><li>Prepare monthly variance analysis (spends, absorption, ppv, work orders, inventory driven costs) of actuals to forecast and budget, explain and investigate any major discrepancies, and understand key business drivers.</li><li>Position manufacturing team for success by leading and supporting our functional teams in cost analysis and operating budget and forecast processes to ensure our financial stability.</li><li>Supports Standard Cost for multiple locations and ensures Plant Managers & Controller understand the costing data (labor, material, ovhd, costing lost size).</li><li>Prepare quarterly work papers for internal and external audit for key processes such as cycle counts, narratives, accruals, etc.</li><li>Build strong relationships with manufacturing partners, acting as a trusted subject matter expert and yielding your influence to create alignment between the business and finance.</li></ul>

Salesforce Technical Lead (PERM Direct Hire) IMMEDIATE INTERVIEW & HIRE!RARE “TECHIE” SALESFORCE TECHNICAL LEAD / SALESFORCE DEVELOPMENT LEAD• NEED TO HAVE SOLUTION ARCHITECTURE AND EXPERIENCE LEADING SALESFORCE DEVELOPERS • NEED TO HAVE EXPERIENCE DRIVING SOLUTIONS • NEED TO HAVE PROJECT AND STAKEHOLDER EXPERIENCE • NOT LOOKING FOR SALESFORCE DEVELOPER EXPERIENCE PERM DIRECT HIRE IMMEDIATE HIRE! REMOTE POSITION WITH 1X / YEAR TRAVEL TO DES MOINES AND GREEN CARD, EAD CARD, OR US CITIZEN. No sponsorship or H1B sponsorship provided.Looking for a candidate who has done Salesforce Development work previously and Who has been a TECHNICAL LEAD WITH SALESFORCE DEVELOPMENT. SALESFORCE DEVELOPER / SALESFORCE TECHNICAL LEAD WHERE this very “Techie” will build out from the ground floor and work within MULTIPLE Clouds: Financial Services Cloud, Service Cloud, Sales Cloud with the Customer.You MUST have the Tech Stack in THESE SPECIFIC SALESFORCE DEVELOPMENT & TECHNICAL LEAD AREAS TO BE CONSIDERED.* LEAD design, development, and implementation of Salesforce solutions, leveraging expertise in Salesforce Financial Services Cloud, Service Cloud, and Sales Cloud and Omni-Channel. * LEAD other Salesforce developers * Do Salesforce CODE REVIEWS* Mentor other Salesforce Developers* You must have Salesforce experience with: Configuration, Apex coding, Lightning web components, Visualforce, Salesforce APi’s, and integrations with external systems.* Build out Salesforce solutions * Integrate Salesforce with other Data Integrations touch points of other applications and systems* ADO / Azure DevOps experience Enhance the Salesforce FSC Financial Service Cloud, Sales Cloud, and Service Cloud platform and work with a modern Cloud tool skill set and manage and lead all aspects of SALESFORCE projects, AND OVERALL HEALTH OF THE SALESFORCE ENVIRONMENT!**** Lead all Salesforce teams in Multiple Work Streams and Multiple Clouds*Salesforce Certifications such as: Salesforce Certified Platform Developer, Salesforce Certified Technical Architect, and/or Salesforce Certified System ArchitectThis is a company SHIFT where the company is modernizing HOW they do business. Building up a Salesforce platform using more FTE permanent hires than consultants.Great people on this team and a very RICH benefits **Bonus. Mostly remote with some travel are just a few of the qualities that make this company culture great!This is a Mid-Level SALESFORCE DEVELOPER / SALESFORCE TECHNICAL LEAD Direct Hire position with a base salary range up to 150K BASE PLUS 13% Bonus + 15 – 18% PROFIT SHARING! For immediate and confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska Region @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIN profile. APPLY TO LINKEDIN POST.

VP Technology We are in the telecom industry, based in Newark, New Jersey, and are inviting applications for the role of VP Technology. This role involves managing software development timelines, facilitating IT/operational processes, and developing projects within approved fiscal budget limits. The successful candidate will also be expected to identify industry trends and opportunities, and provide guidance and counsel to staff. Responsibilities: • Manage software development timelines with vendors and ensure they adhere to delivery date commitments and agreed terms. • Align IT/operational processes with business needs for optimal productivity and process improvements. • Ensure cost-effective services and performance metrics are met by all terminal operating system supporting vendor groups. • Develop and direct projects within approved fiscal budget limits. • Set priorities, evaluate engagement, initiate projects, and issue directives regarding innovation. • Develop strategies for project prioritization, business alignment, and execution of terminal and customer solution projects and initiatives. • Collaborate with Business and Market Intelligence to map out competition matrices for technology. • Provide guidance and counsel to staff in the examination and definition of objectives for existing or proposed customer systems, and in the design of system improvements. • Lead discussions on technologies and innovation materials (benchmarking, technology reviews). • Use skills in Cisco Technologies, Cloud Technologies, CRM, Database, EO/IR systems, Auditing, Computer Hardware, Contracts, Deployments, Design, IT security management, Infrastructure Architecture to perform tasks efficiently.