65 results for Help Desk Tier 3

Help Desk Analyst We are seeking a Help Desk Analyst to join our team in the healthcare industry located in MILFORD, Connecticut. The primary function of this role is to provide direction for external IT managed services, ensure standard practices are met and followed, troubleshoot technology issues, assist with employee onboarding and offboarding, and oversee major IT projects. This role offers a short term contract employment opportunity. Responsibilities: • Directing and coordinating activities of external IT managed services provider team members. • Keeping upper management updated on weekly status, potential roadblocks and risks that may impact business processes. • Obtaining and reviewing system audits to ensure adherence to standard practices. • Troubleshooting technology issues and providing tier 3 level support, stepping in for tier 1 or 2 support as needed. • Assisting with the onboarding and offboarding processes for employees. • Conducting regular checks on network and data security, collaborating with external vendors for review and monitoring. • Identifying opportunities for software and system improvement, updates, and patches. • Reviewing current IT policy and best practice guides for the organization in cooperation with Management and external vendor. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages, working with external vendors to ensure successful implementation. Skills: • Proficiency in Nortel and PBX - PABX systems. • Knowledge of PC Desktop - Workstation setup and maintenance. • Proficiency in PC Hardware and general PC Skills.

Help Desk Analyst II We are seeking a Help Desk Analyst II to join our team in Minneapolis, Minnesota. This role focuses on providing exceptional phone support using ServiceNow queue. You will be responsible for troubleshooting and resolving issues related to Microsoft Office 365 and associated office products, as well as connectivity problems. Responsibilities: • Provide phone support to users, ensuring timely and efficient resolution of issues. • Utilize ServiceNow queue to manage and track support requests. • Troubleshoot and resolve issues related to Microsoft Office 365 and associated office products. • Handle connectivity issues, ensuring users can access and utilize necessary systems and software. • Maintain a high level of customer service, ensuring all users receive prompt and courteous support. • Work collaboratively with team members to share knowledge and solve complex issues. • Stay updated on current technologies and trends related to Microsoft Office 365 and associated office products. • Document all support interactions and resolutions in the ServiceNow system. • Escalate complex issues to the appropriate level of IT support when necessary. • Contribute to the continuous improvement of the help desk service.

ERP Application Support Robert Half is hiring an ERP Application Support Analyst. Hybrid role. 1 day onsite a week Responsibilities:- Tier 2 and 3 tickets- Onboarding/offboarding of users- Troubleshooting hardware issues, - Working on projects for system upgrades- Work with IT Teams and vendors to troubleshoot security/network issues Provide ongoing maintenance, support and development to assigned applications and implement new products.- Troubleshoot, research, and solve technically challenging problems involving integrated systems.- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.- Create and route required operational and management reporting needs as required by management and regulatory agencies.- Solid understanding of operational / clinical services and information / work flow of assigned areas.- Ability to analyze, diagnose, support and implement process/operational change.- Level 3 support for Application related issues.

Help Desk Analyst We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems • Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment • Install and support PC, laptop, tablet, and mobile hardware and software • Create alternative methods of completing tasks, correcting user errors and system inconsistencies • Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule • Analyze and make recommendations for hardware and software standardization • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems • Have an understanding of operating systems and servers and essential network hardware including but not limited to hubs, switches, and routers • Possess knowledge of telecommunications. Skills: • Citrix Technologies • Database • EO/IR systems • Lotus Notes • Microsoft • Active Directory • Computer Hardware • Configuration Management • Deskside Support • Desktop Hardware

Senior Analyst-Technical Support Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities • Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. • Administration knowledge of Windows 10/11, Server 2019 or newer • Ability to write Windows batch, PowerShell or Python scripts. • Administration of Enterprise batch scheduler a strong plus • Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas • Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. • Perform demonstrations of technology solutions to Staff. • Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues • A+, Security+, Network+, Apple and/or Microsoft certification • Ability to effectively communicate verbally and in writing • General Hardware Support (Desktop/Laptop, Mobile Device) • ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience

Helpdesk Support: IV (Lead)- The HelpDesk Technician will be assigned to provide Services to Help Desk at Banco Santander International with skills and activities that include but are not limited to: 1: Install configure and provide ongoing support for desktop computers Laptops iPhones iPads Printers peripherals and software. 2: Ensure that desktop computer are networked and interconnect with Active Directory File/Print servers Internet Access etc. 3: User information Backup and recovery 4: Perform ticket documentation using the Platform of Service Now Follow-Up and closure for all User-HelpDesk interactions. 5: Diagnostics and support for telephone systems. 6: Support MS Office 365 Microsoft Intune in order to manage the Mobile Devices iPhone and iPads. 7: Support and assist remote users connecting using the new VPN connections.

Help Desk Analyst I Robert Half is searching for a Help Desk Technician to support a non-profit company, based in Seattle, Washington. In this role, you will be primarily responsible for handling tier I tasks, including creating users, imaging, new user setup, and password resets. This position is a 2 month contract with potential to extend that is 100% Onsite. Responsibilities:<ul><li>Create and set up new user accounts, ensuring that all necessary permissions and access rights are appropriately assigned.</li><li>Perform imaging tasks as needed, including installing and configuring operating systems and essential software on new or existing hardware.</li><li>Promptly and securely reset user passwords to maintain security and accessibility.</li><li>Assist in the implementation of the ERP system, including setup, troubleshooting, and user training.</li><li>Maintain comprehensive documentation for all tasks performed, ensuring that records are up-to-date and easily accessible for future reference.</li><li>Utilize Citrix Technologies, Database systems, and EO/IR (Electro-Optical/Infrared) systems effectively to support organizational needs.</li><li>Use Lotus Notes, Microsoft tools (such as Office Suite), and Active Directory daily to manage user accounts, communications, and system settings.</li><li>Maintain and manage computer hardware configurations, ensuring all equipment is functioning correctly and is up-to-date with the latest updates and patches.</li><li>Provide deskside support, assisting users with hardware and software issues, and handling desktop hardware setup, troubleshooting, and repair as needed.</li></ul>

PC Technician HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta• Growing this year, possibly 10-15 growth roles • Need a Tier 1 support tech to support their office move from their lease is up• Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience• Soft skills: customer service, professionalism, good attitude • Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up their tech room, troubleshooting level 1 tickets (monitor not turning on, login issues, webcam isn’t working, setting up peripherals, plugging in equipment) • Job is from May 28-June 14, possibly extension of a week or two• 28th they will work remote and get up to speed• 29th – 14th will take place solely at their new office – 225 Franklin Street. They never really need to go to the old office • Project is in two phases – May 29 – May 31st will be setting up new workstations and unpacking. Next two weeks will be an extra set of hands of IT Tier 1 support tickets • They will not be “moving” the equipment, just unboxing and setting it up• They will be doing some Tier 1 troubleshooting

Help Desk Analyst We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory and general IT troubleshooting. This role offers a short term contract employment opportunity. Responsibilities: • Provide on-site technical support to users, addressing their queries and resolving issues efficiently • Demonstrate proficiency in using MS O365 for various IT-related tasks and projects • Utilize Active Directory to manage user accounts, including creating, managing, and deleting user accounts as necessary • Conduct general IT troubleshooting to identify, analyze, and resolve system errors and faults • Collaborate with the IT team to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes • Interact with network services, software systems engineering, and applications development to restore service and/or identify and correct core problems • Simulate or recreate user problems to resolve operating difficulties • Recommend system modifications to reduce user problems • Maintain currency and high level of technical skill in field of expertise.

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I at our Cold Spring, Minnesota location in the manufacturing industry. The successful candidate will be responsible for providing technical assistance to our team, troubleshooting a variety of issues, and maintaining our IT systems. Responsibilities: • Provide first-level contact and convey resolutions to customer issues • Properly escalate unresolved queries to the next level of support • Walk customers through problem-solving processes • Direct unresolved issues to the next level of support personnel • Follow up with customers, provide feedback and see problems through to resolution • Utilize excellent customer service skills and exceed customers’ expectations • Preserve and grow knowledge of help desk procedures, products, and services • Utilize expertise in Citrix Technologies, EO/IR systems, Microsoft, Active Directory, and Configuration Management • Provide deskside support and handle PC desktop and workstation issues • Oversee the installation and configuration of computer hardware and software

Help Desk Analyst We are offering an opportunity for a Help Desk Analyst in the insurance industry, based in The Woodlands, Texas. As part of our team, you will be providing technical assistance, troubleshooting software issues, and managing database systems to ensure smooth operations within the company. This role involves working with various technologies including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: • Provide technical support to users experiencing difficulties with computer hardware, software, and other computer-related technologies • Troubleshoot issues related to Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory • Assist in the configuration management process to ensure the effectiveness of software systems • Provide deskside support where necessary, assisting users in person with their technical difficulties • Maintain an up-to-date knowledge of computer hardware and desktop hardware technologies to provide the most effective support possible • Respond to help desk tickets in a timely and professional manner • Troubleshoot and resolve technical issues related to network connectivity • Work collaboratively with team members and other departments to solve complex IT issues • Continuously improve technical skills through professional development opportunities.

SCCM Engineer ******MUST BE AUTHORIZED TO WORK IN USA******** Robert Half is actively seeking a talented SCCM Engineer. This position is responsible application and software issues, maintain software as current, compliant, and meeting the needs of the business. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions on LinkedIn. This is a role that offers not only great benefits, but a valued interest in you as a person and the tools and investment to continue to grow your career and skills. Key Responsibilities: - Maintain desktops, laptops and thin clients system image management, software deployment, application packaging, patch management, and inventory management.- Provide Tier 3 technical support to other internal support and infrastructure teams- Use SCCM with for administration and management of environment. - Lead administration of other tools such as Intune - Participate in patching and vulnerability - Develop baseline KPI’s, perform capacity and performance reporting, and effectively write professional and technical documentation.- Collaborate with team members and vendors to resolve complex issues. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions on LinkedIn. ******MUST BE AUTHORIZED TO WORK IN USA********

Desktop Support Analyst Robert Half is assisting a leading investment management firm to hire for a full-time Desktop Support Analyst onsite in Boston. They are looking for a motivated, tech-savvy Desktop Support Analyst to join their team. This role provides high-level support towards the firm's overall productivity by supporting users and maintaining a high level of system reliability and availability. Being a part of an investment firm, you will be expected to deliver quick and effective solutions to our team's challenging IT problems. Responsibilities:<ul><li>Provide desktop/laptop support across the firm; troubleshoot hardware and software issues.</li><li>Complete ticket entries for all reported incidents and requests in the ticketing system.</li><li>Troubleshoot, diagnose, and resolve technical hardware and software issues in a Windows environment.</li><li>Provide assistance and training to end-users regarding hardware/software usage.</li><li>Maintain and deploy software updates and patches.</li><li>Monitor and handle scheduled backups of systems.</li><li>Assist in the implementation and support of cloud-based systems.</li><li>Cooperate closely with the IT team, providing feedback and taking direction.</li><li>Document procedures, standards, best practices configurations, settings, etc.</li></ul>

IT Support Technician 2 We are offering an exciting opportunity for a Help Desk Analyst III based in New Haven, Connecticut. The role involves managing a client department’s complete desktop computing environment, maintaining software and hardware, and providing technical support to clients. This role is ideal for candidates who are skilled in Microsoft, Active Directory, Computer Hardware, Deskside Support, Mac Computers, Basic Troubleshooting, Network Troubleshooting, and Hardware Troubleshooting. Responsibilities: • Manage a client department’s desktop computing environment • Create and maintain departmental organizational units in the active directory, including the implementation of group policy needs • Keep software and hardware up-to-date by conducting proactive site visits and maintaining an inventory of installed operating systems, application software, and devices • Install and coordinate the repair of a wide variety of computing devices and peripherals on the desktop and attached to the network • Provide support to clients in the use of their desktop equipment by training users • Respond to both emergency and routine calls for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications • Document all reported problems • Work with others to ensure smooth integration of network and software products • Analyze, recommend, and implement work-group computing solutions to meet client department’s needs • Train other support technicians and complete technical projects such as the testing of hardware and software products.

IT Support Robert Half is looking for a Help Desk / Technical Admin professional that will be supporting various IT needs including some Data Migration, filing support and other IT duties!This is an onsite contract opportunity based in Ashland, OR. What you will do:<ul><li>File transfering</li><li>Supporting IT issues and troubleshooting for resolution</li><li>Being a point-of-contact for end-users</li><li>Hardware and Software support</li><li>Other duties as assigned </li></ul>

IT SUPPORT SPECIALIST We are seeking a Help Desk Analyst to join our team in Ridgefield, Connecticut. This role focuses on managing various tasks in both office and remote environments, including managing internet contracts, ensuring network security, handling VoIP phone systems, and providing ongoing support for remote employees. Responsibilities: • 2+ years of experience within a help desk/desktop support setting• Handling VoIP phone systems and troubleshooting connectivity issues• Installing, configuring, and maintaining local computers and peripherals• Procuring computers for remote employees and providing ongoing support• Managing and maintaining Domain Name System (DNS) configurations• Utilizing Microsoft and Active Directory for various tasks• Providing Deskside Support and Network Troubleshooting• Handling Computer Hardware and managing Wireless Access Points• Performing Basic Network Troubleshooting

Help Desk Analyst We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for providing technical assistance and support to our users, troubleshooting various software and hardware issues, and maintaining our computer systems. You will also be required to assist with database management and utilize Citrix Technologies, EO/IR systems, Lotus Notes, and Microsoft Active Directory. Responsibilities:• Provide technical assistance and support for incoming queries and issues related to ERP software.• Respond to queries either in person or over the phone.• Train computer users on how to properly use new computer hardware or software.• Maintain daily performance of computer systems.

Entry Level Accountant We are looking for a diligent and detail-oriented entry level accountant to join our team in Foster City, California. This role offers a contract to hire employment opportunity and will be fully on-site. The successful candidate will be responsible for a range of financial tasks such as accounts receivable, account reconciliation, bookkeeping, and data entry. The Bookkeeper will also work with project accounting software and Microsoft Excel for various calculations and data analysis tasks. Responsibilities:• Cover for an employee on leave and potentially take on different responsibilities upon their return• Process incoming checks and make deposits using a remote deposit machine• Handle account reconciliations and manage both Accounts Payable (AP) and Accounts Receivable (AR)• Utilize ERP for various accounting tasks, beyond just basic experience• Conduct calculations and allocate bills to different projects as necessary• Utilize Microsoft Excel for tasks such as creating pivot tables and performing vlookup functions• Adapt to a business casual environment and handle frequent interruptions with grace• Demonstrate a motivation to learn and grow in the role, regardless of the level of experience.

Sr. Desktop Support Technician Job Overview:<ul><li>Provide expert application support and guidance to colleagues.</li><li>Manage maintenance for personal computers and associated hardware systems.</li><li>Support the installation of both software and hardware in collaboration with Network Engineers.</li></ul>

Desktop Support Analyst We are on the hunt for a Desktop Support Analyst to join our team located in Playa Vista, California. This role is instrumental in providing computer and facilities helpdesk support to all staff and onsite clients. As the first line of support, this role is end-user facing and requires a strong understanding of various IT principles. Responsibilities:• Serve as the first responder for technical support & facilities service, ensuring requests are resolved, routed, or escalated for prompt resolution.• Document processes and procedures as needed and contribute regularly to the catalog of self-service documentation.• Maintain general IT policy and ensure end-users stay trained accordingly.• Manage end-to-end break/fix issues that involve replacing and repairing equipment.• Oversee the Helpdesk ticketing system and respond to/assign all tickets within SLAs.• Assist with new user hardware provisioning and equipment maintenance.• Participate in employee onboarding, ensuring new employees have a smooth and seamless experience.• Assist with end-user system/software deployment and maintenance.• Manage and support office A/V equipment.• Have the ability to work well with various departments.• Comfortable lifting heavy equipment (e.g.,battery backups, computer monitors and towers, etc.).• Strong knowledge of Mac OS and Windows 10/11 operating systems.• Familiarity with modern IT Service Management platforms (ServiceNow preferred)• Strong problem-solving and critical thinking skills, ability to prioritize workload, and detailed, methodical approach to troubleshooting and resolving issues based on company demands.• Team player who is comfortable working independently to maximize team/department performance. Skills: Mac OS, Okta, Active Directory, TCP/IP For immediate consideration, direct message, Reid Gormly on LinkedIN

Full Charge Bookkeeper We are offering an exciting opportunity in Rochester, New York, for a diligent Bookkeeper in the property management industry. The role primarily revolves around handling all accounting for 3-4 of our apartment properties, and ensuring the smooth running of all financial operations. This role requires a keen eye for detail, a high level of organizational skills, and proficiency in various accounting functions. Responsibilities: • Handle all accounting related to 3-4 apartment properties, ensuring accurate record keeping and financial management• Process cash receipt payments, both automated and manual, ensuring all payments are accurately recorded and processed in a timely manner• Manage invoice coding, both automated and manual, ensuring all invoices are accurately coded for proper financial tracking• Conduct weekly check runs, ensuring all checks are accurately issued and recorded• Handle end of month close and reconciliations, ensuring all financial records are accurate and up-to-date• Manage past due notices, taking appropriate action to collect delinquent payments and maintain good customer relations• Review lease paperwork, ensuring all lease agreements are accurately recorded and processed• Review Profit and Loss (P & L) statements, ensuring all financial data is accurately represented and understood• Use skills in Accounts Payable (AP), Accounts Receivable (AR), Lease Agreements, Check Runs, Coding Invoices, Cash Collections, and Month End Close to effectively perform job functions.

Corporate Accountant and Payroll Specialist To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Corporate Accountant and Payroll Specialist. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Job Summary:The Corporate Accountant and Payroll Specialist will play a pivotal role in managing various financial aspects within the company. This multifaceted position involves overseeing multiple company financial statements, handling billing processes for both internal and external stakeholders, managing transfers across internal operating entities, ensuring accurate and timely payroll recording, administering employee benefits programs, and assisting with employee onboarding processes. Key Responsibilities:<ul><li>Management of the corporate books and records for multiple corporate entities, including reconciliations</li><li>Maintenance and management of multiple company financial statements, ensuring accuracy and compliance with relevant regulations and standards.</li><li>Management of the billing processes for both internal and external customers, ensuring accuracy and timeliness.</li><li>Facilitating fund transfers across internal operating companies, ensuring proper documentation and adherence to internal policies.</li><li>Management of internal liquidity reporting to provide insights into the company's financial position and cash flow management.</li><li>Overseeing and maintaining internal budgeting tools to support effective financial planning and decision-making processes.</li><li>Management of internal credit card transactions and reimbursement processes, ensuring compliance with company policies and procedures.</li><li>Management of the payroll process and ensuring compliance with applicable regulations.</li><li>Re-billing payroll costs to customers and internal entities as necessary, maintaining accurate records of expenses.</li><li>Administering the 401K and health benefit programs charges and credits and ensuring compliance applicable regulations</li><li>Assistance with the onboarding process for new employees, including coordinating payroll setup, benefits enrollment, and providing necessary guidance and support</li><li>Various accounting and financial projects in support of all departments within the company</li></ul>

Corporate and Investment Accountant To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Corporate and Investment Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. We are offering an opportunity to join our team in Chicago, Illinois as an Investment Accountant. In this role, you will be responsible for managing various financial aspects of real estate investment entities, ensuring accuracy, compliance, and efficient communication with investors, internal teams, and external professionals. This role encompasses a diverse range of responsibilities including but not limited to investor relations, financial management, tax coordination, reporting, management of investment LLC structures, and organization and implementation of investment documents and operating agreements. Job Responsibilities:• Manage Investor Equity and prepare sponsor and fund balance sheets and income statements.• Maintain regular communication with investors regarding their positions and reporting.• Implement and monitor investor equity contributions and distributions.• Coordinate tax planning and compliance for all investment vehicles with outside consultants and professionals.• Maintain internal investment tracking tools, ensuring accuracy and efficiency in data management.• Perform fund accounting activities, including reconciliation of accounts, preparation of financial statements, and tracking of expenses.• Manage Investment Documents and Operating Agreements, ensuring accessibility and compliance.• Review operating agreements to ensure adherence to financial and operational guidelines.• Collaborate with internal asset management, property management, and ownership teams to gather relevant financial information and support decision-making processes.• Take on various accounting and financial projects in support of all departments in the company.• Proficiency in accounting software such as Yardi and Quickbooks, and Microsoft Office Suite, especially Excel.• Strong understanding of real estate investment structures, financial modeling, and accounting principles.

Senior Accountant To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading. CORE RESPONSIBILITIES<ul><li>Review, analyze and own the integrity of the monthly fund financial package for assigned real estate funds and/or joint ventures</li><li>Review investor capital accounts, investment activity, income and expense accruals, valuation adjustments, management fee calculations and distribution waterfalls.</li><li>Exercise sound judgement regarding the proper allocation of accounting principles to various complex transactions in line with the fund operating agreement.</li><li>Support month-end and year-end close process for corporate entities including intercompany activities such as loans, fees, and reimbursements.</li><li>Collaborate with various internal and external teams to ensure timely completion of annual audits, annual tax returns and delivery of investor K-1s</li><li>Develop and document business processes and accounting policies to maintain and strengthen internal controls</li><li>Provide general support to team members as needed</li></ul>

Senior Financial Analyst To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] The warmer Chicago months are pretty much here! Treat yourself this Spring season to a new job opportunity at a Fortune 500 company that was voted one of the best places to work in 2024. Job Summary:We are seeking to fill the role of Senior Financial Analyst, Financial Planning & Analysis within our Financial Planning and Analysis organization. You will lead the financial planning, reporting and analysis supporting the Affiliates business. This role is located in Chicago, Illinois and is not eligible for relocation assistance. Duties· Lead the financial planning, reporting, analysis and forecasting activities for the brokerage and Affiliates business.· Prepare and validate monthly results business reporting packages to help explain key drivers in revenue/expense trends key timing metrics.· Work with leadership to continuously build and evolve standardized KPIs and support schedules to improve revenue and expense performance.· Lead and prepare cost benefit analysis in support of key investments relating to incremental growth through office expansion and/or new Affiliates opportunities. (e.g., break even analysis).· Lead the annual budgeting process, prepare budget and drive accountability by working with Affiliate Offices to understand revenue and expense drivers.· Lead the financial planning, reporting, analysis and forecasting activities for consolidation of At World Holdings (parent company) as well as direct support of corporate functions· Develop and lead the financial planning, forecasting and reporting activities for the consolidated balance sheet and cash flow statements.