68 results for Medical Customer Service Specialist

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in Washington, District of Columbia, United States. As a Front Desk Coordinator, you will serve as the first point of contact for our office, handling all incoming calls, inquiries, and guest interactions. You will play a crucial role in maintaining a welcoming and professional environment for all our visitors and staff. Responsibilities: • Provide prompt and professional customer service by answering inbound calls and directing them to the appropriate departments. • Serve as the face of the office, creating a welcoming and organized environment for all visitors and staff. • Assist guests with their needs and inquiries, ensuring they are directed to the correct individuals or departments. • Utilize a multi-line phone system to manage incoming calls, ensuring all calls are answered promptly and efficiently. • Handle and resolve any inquiries related to the office, providing accurate information and assistance. • Maintain a high level of organization and attention to detail in all tasks, ensuring all information is accurate and up to date.

Legal Collections Specialist A busy company in the Parsippany area is seeking a Legal Collections Specialist to join their growing firm. This Legal Collections Specialist will contact defaulted business accounts and collect outstanding payments. The ideal Legal Collections Specialist will have excellent communication and negotiation skills, as well as an ability to work independently. Familiarity with pre and post judgement collections is strongly preferred. Other responsibilities of this Legal Collections Specialist will include but not be limited to: <ul><li>Monitoring accounts to identify outstanding debts</li><li>Investigating historical data for debt</li><li>Contacting debtors to set up payment plans/arrangements</li><li>Taking actions to encourage timely debt payment</li><li>Updating account status records for collection efforts</li><li>Reporting collection activity in detail</li></ul>This Legal Collections Specialist role is paying between $42,000 and $48,000 annually depending on experience. If interested in this Legal Collections Specialist position apply today!

Collections Specialist We are offering a contract to hire employment opportunity for a Collections Specialist in Auburn Hills, Michigan. This role primarily involves the management of customer credit accounts, ensuring the timely collection of payments, and resolving any credit-related inquiries. This position is based onsite and requires extensive phone-based interaction, as well as in-depth analysis and investigation of accounts. Responsibilities:• Conduct regular monitoring of customer credit accounts to identify delinquent payments• Take appropriate actions to collect overdue payments from customers• Accurately process customer credit applications, ensuring all information is up-to-date and correct• Maintain comprehensive and accurate records of all customer credit information• Resolve customer inquiries related to credit in a professional and timely manner• Utilize various collection strategies to ensure consistent collection of payments• Conduct analysis and investigation of customer accounts as necessary• Maintain a consistent schedule for collection activities• Ensure all collections activities are conducted in compliance with industry regulations and standards

Client Services Representative We have a great opportunity for a Series 7 Client Services Representative based in Parsippany, New Jersey. The role primarily involves providing support to clients and coordinating operational activities. The successful applicant will be tasked with using financial planning, retirement, and investment software and preparing materials for client meetings. Additionally, they will also be required to provide office support, manage client and prospect contacts, and assist in marketing efforts. Responsibilities:• Utilize financial planning, retirement, and investment software to prepare for client meetings• Prepare client packets including creating agendas, reviewing materials, illustrations, and reports• Provide office support which includes answering telephones, assisting visitors, and resolving or referring problems or inquiries• Schedule and coordinate meetings, events, interviews, and appointments• Navigate CRM to maintain accurate and complete documentation of all client and prospect contacts• Assist in and attend client event programs/seminars and other marketing efforts• Establish, maintain, and update files, databases, records, and/or other documents• Transcribe and prepare correspondence, agendas, and documents• Stay up-to-date with modern office management methods and techniques• Operate standard office equipment and use required software applications• Sort, screen, and distribute mail• Perform other duties and responsibilities as assigned• Maintain Website and Social Media. Skills:• Proficient in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook• Strong client relations and communication skills• Ability to handle complaints and provide solutions in the financial services industry.

Collections Specialist We are offering an opportunity for a Collections Specialist role in the consulting industry, based in New York. This role is centered around collections and cash applications, involving direct contact with clients via email. It's a contract position, requiring skills such as proficiency in Microsoft Excel, Collection Processes, and QuickBooks. Responsibilities: • Handle collections dating back around six months, ensuring efficient recovery of outstanding payments.• Maintain direct contact with clients via email, addressing any queries or concerns regarding their accounts.• Utilize accounting software systems and Microsoft Excel to keep track of collections and cash applications.• Ensure accurate and updated records of customer credit, making sure all data is correct and up-to-date.• Use your knowledge of collection processes to strategize and improve the overall collections and cash applications process.• Act as a Collector, taking responsibility for the recovery of delinquent payments.• Deliver excellent customer service when interacting with clients, maintaining professionalism and courtesy at all times.• Utilize QuickBooks for various accounting functions, demonstrating proficiency and accuracy.

Project Manager Robert Half is excited to announce a Project Manager opportunity with one of our biggest clients in the healthcare industry: Implementation Project Manager: This position requires the use of Project Management discipline (scope/timeline/risk management) to implement new clients (both internal and external), and well as manage change implementations for existing clients. They are responsible for managing project artifacts (project plan, business requirements, status, warranty, etc.), and will facilitate and lead collaborative efforts with cross-functional teams to execute and deliver new/change implementations. Primary Responsibilities• Provide Project Management discipline (scope/timeline/risk management) to implementation of new clients (both internal and external); including change implementations for existing clients• Manage project artifacts (project plan, business requirements, status, warranty, etc.)• Facilitate and lead collaboration with cross-functional teams to execute and deliver new/change implementations• New: Serve as client facing representative of Client Implementations team• Communicate and implement project risk and/or issue management plans

Collections Specialist We are offering an opportunity for a highly organized and detail-oriented Collections Specialist to join our team in Brown Summit. This role will require you to process customer credit applications, maintain accurate customer credit records, and resolve customer credit inquiries. In addition, you will monitor customer credit accounts and take appropriate action to collect delinquent payments. Responsibilities: • Process customer credit applications with precision and efficiency• Keep customer credit records accurate and up-to-date• Actively resolve customer credit inquiries and issues• Monitor customer credit accounts regularly• Take appropriate actions to collect delinquent payments• Utilize Accounting Software Systems and Great Plains (GPAC) for credit processing tasks• Utilize IBM AS/400 and Microsoft Ex for maintaining customer records and resolving inquiries• Apply knowledge of Collections - Commercial, Communication, Accounts Receivable (AR), Credit - Collections, and Accounting Principles in daily tasks

Senior Business Anlyst A Fortune 500 company headquartered out of Minnesota is currently hiring for a Business Analyst to be a part of their dynamic team. The role is in the healthcare industry and will require the use of various skills including project management and data analysis. Responsibilities:• Provide Project Management discipline scope/timeline/risk management to implementation of new clients both internal and external including change implementations for existing clients• Manage project artifacts project plan business requirements status warranty etc.• Facilitate and lead collaboration with cross-functional teams to execute and deliver new/change implementations• Serve as client-facing representative of Client Implementations team• Communicate and implement project risk and/or issue management plans• High level understanding of health care business finance and/or operational knowledge and a high degree of flexibility• Self-directed professional with strong ability to work through ambiguity• Excellent interpersonal skills with experience working across all levels of an organization• Proficiency with MS Excel, PowerPoint, SharePoint• Strong communicator capable of effectively presenting ideas• Proven ability to build relationships cross-functionally and lead toward common goals.

Client Service Coordinator We are looking for a Client Services Associate. The Client Services Associate will work directly with a primary financial advisor in all aspects of client service including taking client calls, communication with corporate office on client issues, workflow coordination regarding appointment materials needed, appointment follow-up and processing of transactions and forms and applications. The Client Service Associate is a licensed position (Series 7, 66 & MN Life & Variable Annuity). This allows the Client Service Associate to interact directly with the clients and to receive and execute trade orders from the clients and advisor. Reports to the Operations Director and takes work direction from individual advisors. I. DUTIES AND RESPONSIBILITIES THE CLIENT SERVICE COORDINATOR SHALL: A. meet daily with advisor to coordinate advisor workflow and receive advisor work requests. B. review appointment schedule with advisor and gather or prepare any additional materials needed or requested by advisor. C. complete work requests and serve as the advisor’s workflow liaison with other staff. D. handle service calls from clients, corporate office, or other professionals. E. record all client communication and interaction in Contact Manager. F. complete client investment transactions as directed by an advisor. G. compose client correspondence (letters, memos, faxes, etc.) as requested. H. resolve client issues and call client back when problem has been resolved. I. involve advisor when needed to assist in client issue resolution process. J. complete forms and applications following client appointments. K. submit all new business applications and checks to the corporate office in a timely manner. L. track all pending transfers of client assets and other transactions as needed. M. clean-up Contact Manager Database of clients no longer active, etc. N. follow-up for clients who have not scheduled their annual NaviPlan Review meetings. O. complete other projects or duties as requested by primary financial advisor or other members of the firm. I. SKILLS AND EDUCATIONAL REQUIREMENTS THE CLIENT SERVICE MANAGER/CLIENT SERVICE COORDINATOR SHALL: A. have a working knowledge of basic computing. B. be proficient in Microsoft Word, Microsoft Excel and Microsoft Outlook C. be able to prepare illustrations for life insurance, disability insurance, and long-term care insurance in respective programs. D. be able to work one on one with advisor in a time sensitive capacity. E. have excellent oral and written communication skills. F. have excellent interpersonal skills G. flexibility to work in a changing environment H. be able to work effectively individually and with all team members I. be detail-oriented and able to prioritize work J. be able to work in an unstructured environment with critical time demands. K. have excellent time management skills L. maintain client and business confidentiality M. have a high school diploma; with advanced training/education preferred N. have one or more years' experience in financial planning business is desirable O. hold the Series 7, 66 and MN life/health and variable annuity licenses or being willing to obtain within six-months of being hired.

Sales Support We are offering a contract opportunity for a meticulous Sales Support professional to join our team in Post Falls, Idaho. In this role, you will be involved in various aspects of sales support, including processing and coding purchase orders, data entry, and providing back-office support. Responsibilities: • Accurately process and code customer purchase orders, ensuring all information is correct. • Efficiently enter orders into the ERP system and make necessary updates to sales orders as required. • Review entered sales orders for accuracy and communicate any necessary corrections. • Provide support to the sales and account departments, assisting with additional duties as assigned. • Use your skills in purchase orders, data entry, and back-office support to ensure smooth operations within the sales department.

Office Services Associate We are extending an opportunity for a meticulous Front Office Clerk to join our team based in Houston, Texas. This role will be involved in providing comprehensive back-office services, primarily focusing on reprographics copy and mail services. The role is also key in supporting various service lines within our industry as needed. This position offers an ongoing contract employment opportunity. Responsibilities: • Ensure appropriate logs for all office services work are utilized • Confirm job tickets are correctly filled out before initiating work • Carry out work in office services, primarily reprographics, mail, and intake functions in line with established procedures • Follow procedures to execute jobs in the correct order • Communicate with supervisors or clients regarding job or deadline issues • Meet contracted deadlines for accepting, completing, and delivering all work • Troubleshoot basic equipment problems and place service calls when needed • Prioritize workflow and perform Quality Assurance on your own work and that of others • Load machines with various paper and toner supplies • Answer telephone calls and emails in a detail oriented manner • Interact with clients in person, over the phone, or electronically • Adhere to policies in addition to client site policies • Utilize equipment and supplies in a cost-efficient manner.

Receptionist Robert Half is in the market for an Administrative Assistant for a permanent position with a company. Serving as the Administrative Assistant, you will have a hand in managing legal administrative and office support duties, all with a self-starting mindset. This top-grade legal team in the Chicago, Illinois area is waiting for you to join the team - submit an application now. What you get to do every day - File various office and legal documents - Schedule travel arrangements and process expense reports - Distribute incoming mail according to specified procedures - Help with a diverse group of projects - Generate correspondence - Oversee calendars - Word processing, filing, and faxing documents - Respond to incoming telephone calls - Provide support to other administrative staff with overflow work, including word processing, data entry and Internet research tasks - Help greet and direct visitors - Oversee inventory for office and kitchen supplies

1 Week Receptionist Contract We are offering a short term contract employment opportunity for a Receptionist in PELHAM, Alabama, 35124-2956, United States. This role involves a diverse set of responsibilities related to customer service, data entry, and email correspondence. As a Receptionist, you'll be the first point of contact for our company, managing our multi-line phone system and scheduling appointments. Responsibilities: • Operate a multi-line phone system, directing calls to appropriate individuals and departments • Provide excellent customer service, responding to inquiries promptly and professionally • Carry out data entry tasks with accuracy and efficiency • Manage email correspondence, ensuring all communications are answered in a timely manner • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete daily tasks • Maintain a well-organized filing system • Schedule appointments and meetings as necessary • Utilize strong interpersonal skills to foster a positive work environment • Ensure the reception area is well-maintained and presents a positive image of the company. This role is a unique opportunity to contribute to our team, providing crucial support to our operations and enhancing our customer service.

Receptionist We are in the non-profit industry, located in SAINT LOUIS, Missouri, United States, offering a contract to hire employment opportunity for a Front Desk Coordinator. This role primarily involves various administrative and receptionist duties, supporting program staff, and leadership as needed. Responsibilities: • Warmly greet visitors and clients, offer assistance, and direct them to the appropriate staff members • Handle client-related forms and fees, answer phone inquiries, and route calls efficiently • Review and reconcile daily fees and credit card transactions • Receive, date, and distribute incoming mail; process outgoing mail • Prepare, edit, and print various documents including letters, reports, forms, and flyers • Enter data, generate reports, and collate information from satisfaction surveys • Ensure smooth operation of office equipment and maintain necessary supplies • Assist in maintaining case records and general filing systems • Provide feedback on activities and concerns to the supervisor, contributing to continuous improvement • Offer general administrative and clerical support to the leadership team and other program areas as assigned.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in our 2 person office located in San Diego, California. This role is customer-facing and involves managing the front desk, handling phone calls, and general receptionist duties. Responsibilities: • Be the first point of contact for our office, presenting a professional and friendly demeanor at all times. • Manage incoming phone calls, routing them to the appropriate parties or taking messages as needed. • Draft and send professional emails as part of daily communication with clients and colleagues. • Maintain an organized filing system for efficient retrieval of documents. • Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform data entry tasks and manage schedules. • Schedule appointments and manage calendars to ensure smooth office operations. • Use interpersonal skills to provide excellent customer service to visitors and callers. • Handle multi-line phone system efficiently and professionally. • Organize files and documents to maintain a neat and orderly workspace.

Receptionist We are looking for a diligent Receptionist for our Norfolk, Virginia, 23510, United States location. This role provides an opportunity for short-term contract employment in the telecom industry. The primary responsibilities will be to provide exceptional customer service, handle a multi-line phone system, and manage data entry tasks. Responsibilities: • Answer incoming calls on a multi-line phone system and direct them to appropriate departments • Provide outstanding customer service to all visitors and callers • Perform data entry tasks with high accuracy • Manage email correspondence efficiently and professionally • Utilize Microsoft Excel, Outlook, and Word for various administrative tasks • Keep files organized and up-to-date • Schedule appointments and meetings as required • Develop and maintain professional relationships through effective interpersonal skills.

General Office Clerk We are offering a short-term contract employment opportunity in the bustling city of Yonkers, New York. This role involves general office clerk functions in an office setting. The selected candidate will be responsible for maintaining databases, drafting emails, reviewing financial documents, and coordinating project schedules. Responsibilities:• Scan and maintain files in an organized manner and update databases• Speak directly with clients and help resolve issues • Coordinate project materials and schedules• Perform additional tasks as assigned by the management

Receptionist We are offering an opportunity for a Switchboard Operator in the non-profit industry, based in Toledo, Ohio. This role involves answering incoming calls, transferring calls, taking messages, and performing some light clerical work. You will also be expected to back up the mailroom clerk in processing the mail. Responsibilities: • Answer all incoming calls in a timely and detail oriented manner • Accurately transfer calls to the appropriate person or department • Take detailed messages, ensuring that all necessary information is obtained • Ask questions when necessary to obtain the proper information • Perform light clerical duties as needed, such as filing and basic office tasks • Back up the mailroom clerk, aiding in the processing of mail when required • Utilize switchboard and phone systems effectively • Maintain a patient and kind demeanor when dealing with callers • Use excellent multitasking skills to manage multiple calls and tasks simultaneously • Utilize excellent people skills to interact professionally and courteously with all callers.