52 results for Product Support Specialist

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I at our Cold Spring, Minnesota location in the manufacturing industry. The successful candidate will be responsible for providing technical assistance to our team, troubleshooting a variety of issues, and maintaining our IT systems. Responsibilities: • Provide first-level contact and convey resolutions to customer issues • Properly escalate unresolved queries to the next level of support • Walk customers through problem-solving processes • Direct unresolved issues to the next level of support personnel • Follow up with customers, provide feedback and see problems through to resolution • Utilize excellent customer service skills and exceed customers’ expectations • Preserve and grow knowledge of help desk procedures, products, and services • Utilize expertise in Citrix Technologies, EO/IR systems, Microsoft, Active Directory, and Configuration Management • Provide deskside support and handle PC desktop and workstation issues • Oversee the installation and configuration of computer hardware and software

Cyber Security Engineer We are seeking a Cyber Security Engineer to join our team based in New York. This role offers a contract to hire employment opportunity in the realm of information technology and cybersecurity. The ideal candidate will be responsible for securing our systems and networks, actively protecting sensitive data from cyber threats. Responsibilities: • Implementing and maintaining cybersecurity measures to protect both on-premises and cloud computing systems. • Utilizing in-depth knowledge of networking protocols, firewalls, and switches, with a focus on Fortinet systems. • Gaining hands-on experience with Endpoint Detection and Response (EDR) solutions. • Applying strong understanding and experience in utilizing Security Information and Event Management (SIEM) tools. • Working extensively with Windows Server 2019-2022 and Linux operating systems. • Continually updating industry certifications, such as Fortinet, CompTIA, and Cloud Security. • Monitoring and mitigating potential security risks by staying updated with the latest cybersecurity trends and hacker tactics. • Collaborating with the IT team to ensure the company's cybersecurity policies are adhered to. • Conducting regular system tests to ensure the effectiveness of security measures. • Providing technical support and guidance on security issues to other team members.

Help Desk Analyst I Robert Half is searching for a Help Desk Technician to support a non-profit company, based in Seattle, Washington. In this role, you will be primarily responsible for handling tier I tasks, including creating users, imaging, new user setup, and password resets. This position is a 2 month contract with potential to extend that is 100% Onsite. Responsibilities:<ul><li>Create and set up new user accounts, ensuring that all necessary permissions and access rights are appropriately assigned.</li><li>Perform imaging tasks as needed, including installing and configuring operating systems and essential software on new or existing hardware.</li><li>Promptly and securely reset user passwords to maintain security and accessibility.</li><li>Assist in the implementation of the ERP system, including setup, troubleshooting, and user training.</li><li>Maintain comprehensive documentation for all tasks performed, ensuring that records are up-to-date and easily accessible for future reference.</li><li>Utilize Citrix Technologies, Database systems, and EO/IR (Electro-Optical/Infrared) systems effectively to support organizational needs.</li><li>Use Lotus Notes, Microsoft tools (such as Office Suite), and Active Directory daily to manage user accounts, communications, and system settings.</li><li>Maintain and manage computer hardware configurations, ensuring all equipment is functioning correctly and is up-to-date with the latest updates and patches.</li><li>Provide deskside support, assisting users with hardware and software issues, and handling desktop hardware setup, troubleshooting, and repair as needed.</li></ul>

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Financial Systems Analyst To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial Systems Analyst position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Responsibilities:<ul><li>Ensure the timely and accurate execution of the global closing process, planning process and payment processing by coordinating, monitoring, and identifying and resolving issues.</li><li>Address and resolve all issues raised from the CFO community.</li><li>Support the production of information for management and financial reporting, using SAP BW, SAP Analytics Cloud and SAP Analysis for Office.</li><li>Support Finance stakeholders in making best use of the available reporting capabilities.</li><li>Execute and/or contribute to the execution of governance processes for Finance Solutions.</li><li>Support financial audits with the necessary reports and process documentation from financial systems.</li><li>Review the audit findings that relate to the financial applications and processes, identifying possible courses of action to address findings.</li><li>Collaboration with stakeholders to implement steps to mitigate issues.</li><li>Contribute as Finance specialist in agile release trains and other projects and initiatives.</li><li>Work with local and global CFO teams to assess as-is process and system flow, develop/document business requirements, ensure understanding between the company's functions, lead testing, facilitate sign off from CFO unit and ensure implementation and execution of features or other project deliverables.</li><li>Support the development of financial applications and process landscape in close collaboration with the local and global CFO community, IT, process management and Group functions.</li><li>Harmonize, document and implement Finance related processes, based on sound analysis of various inputs from the different Finance teams and other sources.</li><li>Regularly update and review process flows and procedures related to Financial Solutions North America as needed.</li><li>Participate in process improvement initiatives within North America and the Global Finance community, and assure consistency across multiple areas.</li><li>Support the root cause analysis of data quality issues by analysing data, processes, and data flows.</li></ul>

Help Desk Analyst We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems • Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment • Install and support PC, laptop, tablet, and mobile hardware and software • Create alternative methods of completing tasks, correcting user errors and system inconsistencies • Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule • Analyze and make recommendations for hardware and software standardization • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems • Have an understanding of operating systems and servers and essential network hardware including but not limited to hubs, switches, and routers • Possess knowledge of telecommunications. Skills: • Citrix Technologies • Database • EO/IR systems • Lotus Notes • Microsoft • Active Directory • Computer Hardware • Configuration Management • Deskside Support • Desktop Hardware

EDI Analyst Job Title: JD Edwards System Analyst Location: Irving, TX 75063 Position Type: permanent Company Overview: We are seeking a talented JD Edwards System Analyst to join our dynamic team. This is an exciting opportunity to contribute to the optimization and enhancement of our JD Edwards Enterprise Resource Planning (ERP) system. Responsibilities:  Collaborate with business stakeholders to understand their requirements and translate them into technical specifications for JD Edwards ERP system enhancements and configurations.  Design, develop, and implement JD Edwards system solutions to streamline business processes, improve efficiency, and maximize system utilization.  Conduct system analysis, troubleshooting, and issue resolution to ensure smooth operation of JD Edwards modules and related integrations.  Perform system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.  Develop and maintain system documentation, including technical specifications, process flows, and user manuals.  Provide end-user training and support to ensure effective utilization of JD Edwards system functionality.  Stay informed about JD Edwards software updates, new features, and best practices, and make recommendations for system optimization.  Collaborate with cross-functional teams including IT, Finance, Operations, and Supply Chain to support integrated business processes.  Participate in system testing, including unit testing, integration testing, and user acceptance testing. Skills and Qualifications:  Bachelor's degree in Computer Science, Information Systems, or related field.  5+ years of experience as a JD Edwards System Analyst or similar role, with a focus on JD Edwards EnterpriseOne (E1) running in OCI.  Strong understanding of JD Edwards modules such as Financial Management, Supply Chain Management, Manufacturing, and Order management (Including EDI)  Proficiency in JD Edwards development tools including Data Dictionary, Business Functions, and Event Rules.  Experience with JD Edwards system configuration, customization, and integration using tools such as Object Management Workbench (OMW), Business Services (BSSV), and Orchestrator.  Solid understanding of ERP system principles, business processes, and best practices.  Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve complex system issues.  Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.  Proven ability to manage multiple priorities and work independently in a fast-paced environment.  JD Edwards certifications (e.g., JD Edwards EnterpriseOne Certified Specialist) preferred. Benefits:  Competitive salary commensurate with experience.  Comprehensive benefits package including health, dental, and vision insurance.  Retirement savings plan with company match.  Paid time off and holidays.  detail oriented development and training opportunitie

Job Information Litigation & Bankruptcy Specialist I - Ma... We are offering a contract opportunity for a Litigation & Bankruptcy Specialist in the manufacturing industry located in Norristown, Pennsylvania. This role is primarily administrative, focusing on the effective management of a portfolio of classified relationships, implementing collection strategies, and overseeing the reduction of non-performing assets. Responsibilities: • Aggressive management of a portfolio of classified relationships • Development and implementation of collection strategies • Reduction of non-performing assets and appropriate recognition of write-offs • Prevention of write-offs wherever possible • Arranging for repossession of equipment in accordance with laws, codes, and internal policies • Review and processing of legal invoices and other related expenses associated with litigation • Reconciliation of agency wires • Monitoring and managing functional inboxes • Providing support on accounts placed with an agency • Completing monthly audits for 3rd party agencies • Adapting to changing priorities and working well with others • Communicating strategies and outcomes effectively • Organizing a vast array of facts and data to provide risk-related recommendations • Managing complex legal, business, and financial structures independently.

Help Desk Analyst We are seeking a Help Desk Analyst to join our team in the healthcare industry located in MILFORD, Connecticut. The primary function of this role is to provide direction for external IT managed services, ensure standard practices are met and followed, troubleshoot technology issues, assist with employee onboarding and offboarding, and oversee major IT projects. This role offers a short term contract employment opportunity. Responsibilities: • Directing and coordinating activities of external IT managed services provider team members. • Keeping upper management updated on weekly status, potential roadblocks and risks that may impact business processes. • Obtaining and reviewing system audits to ensure adherence to standard practices. • Troubleshooting technology issues and providing tier 3 level support, stepping in for tier 1 or 2 support as needed. • Assisting with the onboarding and offboarding processes for employees. • Conducting regular checks on network and data security, collaborating with external vendors for review and monitoring. • Identifying opportunities for software and system improvement, updates, and patches. • Reviewing current IT policy and best practice guides for the organization in cooperation with Management and external vendor. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages, working with external vendors to ensure successful implementation. Skills: • Proficiency in Nortel and PBX - PABX systems. • Knowledge of PC Desktop - Workstation setup and maintenance. • Proficiency in PC Hardware and general PC Skills.

ERP Application Support Robert Half is hiring an ERP Application Support Analyst. Hybrid role. 1 day onsite a week Responsibilities:- Tier 2 and 3 tickets- Onboarding/offboarding of users- Troubleshooting hardware issues, - Working on projects for system upgrades- Work with IT Teams and vendors to troubleshoot security/network issues Provide ongoing maintenance, support and development to assigned applications and implement new products.- Troubleshoot, research, and solve technically challenging problems involving integrated systems.- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.- Create and route required operational and management reporting needs as required by management and regulatory agencies.- Solid understanding of operational / clinical services and information / work flow of assigned areas.- Ability to analyze, diagnose, support and implement process/operational change.- Level 3 support for Application related issues.

Product Manager We are offering an exciting opportunity for a Product Manager in the Health Insurance industry. Located in Somerville, Massachusetts, the successful candidate will be tasked with overseeing the implementation of customer service applications, capturing business requirements, writing user stories, and managing external vendors. This role offers a short term contract employment opportunity. Responsibilities: • Oversee the implementation of customer service applications, with a focus on knowledge base applications such as CXOne, Dynamics, Panviva. • Capture business requirements accurately to guide the development of new products and enhancements. • Write user stories that accurately reflect requirements and can guide the development team. • Manage day-to-day interactions with external vendors, ensuring deliverables are met on time and within budget. • Develop content for the knowledge base to support our customer service team. • Oversee the integration of technology solutions to house the knowledge base. • Conduct initial training and provide go-live support for the knowledge base solution. • Engage with stakeholders to communicate project status and gather feedback. • Utilize Agile product management principles to deliver products that meet business and customer needs. • Apply your skills in Business Analysis and Requirements Gathering to ensure all products meet the needs of the business and the customers.

Desktop Support Analyst We are offering a short-term contract employment opportunity for a Desktop Support Analyst in the Marketing/PR industry, located in New York, NY. The role will involve providing support for a range of technologies and systems, including but not limited to EO/IR systems, Mac Computers, Microsoft, Active Directory, and Remote access technologies. Responsibilities: • Provide support for desktop systems, including Mac Computers and Microsoft systems.• Utilize EO/IR systems and Active Directory in daily tasks.• Manage computer hardware and ensure proper configuration management.• Conduct deployments and provide deskside support as required.• Utilize knowledge of Apple iOS and Mac OS in system support.• Use remote access software and technologies to resolve issues remotely when possible.• Maintain a high level of knowledge and expertise in the field to stay ahead of the changing landscape of desktop support.• Collaborate with team members and other departments to ensure smooth operation of systems.• Troubleshoot and resolve issues in a timely and efficient manner to minimize downtime.

Segment Risk Specialist: IV (Lead) Job Description Summary: The Segment Risk Specialist IV (Lead) is responsible for spearheading operational and risk strategy programs within the IT segment, with a keen focus on validating findings and action plans within the Technology Risk organization. This role involves executing periodic risk assessments, Risk Control Self Assessments (RCSAs), and targeted risk assessments, evaluating control effectiveness, and providing primary oversight to ensure the achievement of targeted objectives and risk mitigation. The incumbent will be pivotal in delivering timely escalations of all issues requiring attention to senior management and collaborating with business segment management to ensure that the overall risk function effectively supports strategic goals. Additionally, the role entails innovation of processes to support the efficient execution of target objectives. Detailed Description: Execute Findings and Action Plan validation to ensure content and identified actions are appropriate for resolving identified gaps or issues. Partner with identified stakeholders to ensure timely and accurate resolution of Findings/Action plans with appropriate escalation to management and Segment Risk Officer. Collaborate with Audit/Corporate IT Risk/Segment CIO Leadership teams to address issues with appropriate action plans and target dates that remediate root causes. Participate in Technology Risk Committee and other oversight and governance groups as assigned. Execute process improvements to ensure the successful and timely remediation of identified issues.

PC Technician We are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations. Responsibilities: • Engage with customers via phone to comprehend the scope of their technical problems. • Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards. • Remotely or in-person, perform repairs based on the nature of the problem. • Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality. • Document all repair actions and customer interactions in the ERP system. • Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues. • Assemble and disassemble electrical devices as part of the troubleshooting process.

Controller Compensation: $125-130k + bonusBenefits: GREAT benefits, Flexible PTOWork Arrangement: Full-time, permanent/direct hireSchedule: Primarily onsite, some hybrid flexibility About Us:Our client is a thriving smaller company in the manufacturing space, dedicated to providing high-quality products. As they continue to grow, they are seeking a skilled and experienced Controller to lead their financial operations and contribute to their success. Position Overview:The Controller will be responsible for overseeing all accounting and financial activities of the company. This role requires a hands-on professional with a comprehensive understanding of accounting principles, strong financial analysis skills, and the ability to manage the day-to-day financial operations of a small or mid-sized company. Key Responsibilities:<ol><li>Financial Management and Reporting: Prepare and oversee the preparation of monthly, quarterly, and annual financial statements. Provide detailed financial analysis and reports to the CEO/Owner to support strategic decision-making.</li><li>Budgeting and Forecasting: Develop, implement, and monitor the annual budget and financial forecasts. Analyze budget variances and recommend corrective actions as needed.</li><li>Cash Flow Management: Monitor and manage cash flow to ensure sufficient liquidity for operations. Prepare cash flow forecasts and identify potential funding needs.</li><li>General Ledger and Operational Accounting: Oversee day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and general ledger maintenance. Ensure timely and accurate month-end and year-end close processes.</li><li>Team Leadership and Development: Foster a positive and collaborative work environment.</li><li>Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in the accounting department. Leverage technology to streamline financial processes and reporting.</li><li>Strategic Planning: Partner with senior management to develop and execute financial strategies aligned with business goals. Provide financial insights and recommendations to support growth and profitability.</li></ol>

Workday Configuration Engineer ******MUST BE AUTHORIZED TO WORK IN USA******** Robert Half is actively recruiting for a result-oriented Workday Administrator. This direct-hire position is an ideal opportunity for someone who has hands-on experience in configuring, integrating and maintaining Workday systems. The ideal candidate will have at least 3+years of experience creating custom reports, implementing and optimizing business processes, and configuring platforms such as a Workday. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn. Key Responsibilities: <ul><li>Execute Workday configuration and integration projects.</li><li>Provide daily support, administration, and enhancement of the Workday platform.</li><li>Implement process improvements to optimize business processes.</li><li>Contribute to a culture of confidentiality and participate in Workday Release Management.</li><li>Administer security and provide audit reports for review.</li><li>Balance multiple projects simultaneously and work independently on assigned tasks.</li><li>Act as a liaison between IT and cross-functional teams.</li></ul> If you are a technically skilled professional looking to join a vibrant team and can effectively handle multiple projects while keeping in line with emerging tech trends, Robert Half encourages you to apply. For additional details on the position, contact us at 319-362 8606 or connect with Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions on LinkedIn. Robert Half is an Equal Opportunity Employer. All applications will be handled with strict confidentiality. ******MUST BE AUTHORIZED TO WORK IN USA********

Contracts Administrator Robert Half exclusive! Albuquerque, NM Government Contractor has an immediate opening for a full-timeContract Administrator to help us successfully propose, negotiate, and perform prime contracts andsubcontracts in support of Federal Government research and development activities.This organization specializes in engineering, scientific research and development. They provide integrated hardware and softwaresolutions, as well as complex modeling and simulation products. Their mission is to solve problems for theircustomers by delivering quality products in a people-friendly, positive work environment.This position is onsite with consideration of Hybrid work schedule following training. *** Competitive pay, rich benefits package include generous PTO; HSA with 98% employer paid benefits for employee and family; 13% contribution to retirement plan.********** Contact Joe Mercadante at (505) 465-7515 for immediate and confidential consideration.

Staff Accountant To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Job Description:Responsible for ensuring compliance with internal controls and executing general accounting activities primarily in support of General & Fixed Assets Accounting, Compensation & Benefits, Consolidations & SEC Reporting, Technical Accounting and Income Tax. Responsibilities include the day-to-day maintenance of a complete and accurate general ledger and preparing financial statements and reports. The company has a complex structure with multiple entities and Accountants are assigned responsibility across all business segments. Specific responsibilities may vary depending upon functional assignment. The Staff Accountant will work in our Fixed Assets team, ensuring physical assets are appropriately stated on the general ledger, including physical counts and reconciliations. This role will also support fixed asset activities including asset settlements and depreciation analysis.

Director of Accounting DIRECTOR OF ACCOUNTING - Private Equity Backed Company in Alpharetta My client, a private-equity backed company in Alpharetta, is searching for an experienced and dynamic Director of Accounting to oversee the monthly close process and ensure the preparation of accurate and timely financial statements. This role entails managing a wide range of complex accounting duties and requires a strong technical understanding of US GAAP and accounting processes. You will work closely with corporate leadership and regional management, making excellent communication and collaboration skills essential. This high-visibility position involves direct interaction with the VP of Accounting, CFO, VP of FP& A, and other executives. The ideal candidate will take initiative, make decisive decisions, and deliver consistent results while maintaining a positive and determined attitude. Key Responsibilities:<ul><li>Plan, direct, and manage accounting activities including cash accounting, payroll, accounts payable/receivable, fixed assets, prepaids, and accruals. Review and approve accounting reconciliations and journal entries.</li><li>Provide leadership, coaching, and mentoring to the Accounting Department team, fostering an environment that encourages innovative ideas and solutions.</li><li>Ensure a timely and accurate financial close on a monthly, quarterly, and annual basis. Implement, document, and maintain effective processes to improve the close and reporting cycles.</li><li>Prepare and present the company’s reporting package, identifying recurring and non-recurring transactions to facilitate management reporting.</li><li>Oversee the general ledger, including review of journal entries and monthly reconciliations. Perform meaningful variance analysis and present results to leadership.</li><li>Manage revenue recognition procedures and accounts receivable. Collaborate with the Revenue Cash Management team to drive efficiencies and establish best-in-class processes.</li><li>Develop and enforce effective internal controls to ensure compliance with GAAP and applicable regulatory laws. Monitor and enforce controls to minimize company risk.</li><li>Support the establishment of annual financial objectives aligned with the company’s operational and growth plans, including revenue, expenses, and profitability targets.</li><li>Manage various projects as needed, such as system implementations and upgrades.</li><li>Handle quarterly lender reporting and support the annual audit process.</li></ul>

SCM Buyer III We are offering a contract employment opportunity for an Supply Chain Specialist in Houston, Texas. The role involves managing the design, development, implementation, and organization of our client's Global Supply Chain Management (SCM) Training Compliance program. You will collaborate with Subject Matter Experts (SMEs), internal stakeholders, and external parties to enhance the skills, knowledge, and compliance of the Global SCM organization. Responsibilities:• Support daily activities of the program including the design, development, implementation, organization, and evaluation of SCM learning methodologies and strategies.• Collaborate closely with SCM leadership, SMEs, Global Technical Training, Talent Development teams, and other key stakeholders to define learning objectives and conduct detailed needs analysis.• Interpret information provided by SMEs and collate content requirements to support further development of learning requirements.• Participate and assist in the development of an instructional strategy to meet designated learning objectives.• Co-develop instructional materials with respective instructors, overseeing the publishing process for all finalized curricula.• Prepare and present recommendations on curricula, instructional methods, and materials to be used in training classes.• Stay current with changes in regulations, industry trends, best practices, and incorporate any changes and updates to content as needed.• Prepare and submit necessary reports to management in a timely and accurate manner.• Establish and maintain strong relationships with internal stakeholders to foster a collaborative environment that focuses on continuous improvement.• Address SCM Training-related inquiries and other requests, ensuring open communication and conflict resolution

Tax Analyst Intermediate (3-6 years) We are offering an opportunity in the banking industry for an Tax Analyst role based in Tampa, Florida. The role primarily involves tasks related to data entry, user testing, and problem-solving analytical thinking. The successful candidate will be a part of a hybrid work model, working partly from home and partly from our Tampa office. Responsibilities:• Review account transaction activity for tax reporting errors and correct tax forms as needed.• Perform ancillary year-end reporting related activities including account maintenance and data cleanup.• Participate in enterprise projects from a subject matter expert perspective, including requirements gathering, testing, and project implementation.• Monitor tax form production including form validation and reconciliation.• Create and deliver current state daily, weekly, and monthly reporting via appropriate desktop applications.• Review department procedures and coordinate and process received information.• Assist in preparing information for filing documents, updating and maintaining the following information on earnings and profits, foreign taxes paid, parent company stock basis, and audit proceedings.• Assist in preparing income tax provision calculation and review tax provision calculations.• Maintain awareness of current technical and business developments.• Research and analyze tax issues as they arise.• Assist with foreign country tax issues.

Customer Service/Call Center Representative We are offering a contract to hire employment opportunity based in Rolling Meadows, Illinois. This role is within customer service, and the successful candidate will be expected to work on-site with the potential transition to a hybrid working arrangement post-training. Call center experience is highly preferred. Responsibilities:• Respond to customer inquiries via phone calls, emails, and chat in a timely manner• Provide exceptional customer service in managing customer inquiries • Offer basic troubleshooting to customers, including product knowledge, recommendations, and problem resolution• Respond to all written customer correspondence in a professional manner• Possess detailed knowledge of all products and procedures to assist customers effectively• Maintain a friendly, courteous, and professional demeanor while providing excellent customer service• Document all customer service tickets thoroughly • Collaborate with team members and vendor partners to deliver industry-leading customer service• Utilize skills in 'Call Center Customer Service', 'Customer Service', 'Superior Customer Service', 'Customer Support', and 'Customer experience management' to ensure customer satisfaction. Please note that this role requires the use of Microsoft Office tools such as Word, Excel, MS Teams, and Salesforce. There may be periods where overtime is necessary due to high call volume.

Senior Cost Accountant Robert Half is in search for a Senior Cost Accountant! As a Senior Cost Accounting Analyst, you’ll play a key role on the Finance team. You’ll work on cost accounting & manufacturing FP& A activities and serve as a liaison between Hercules 4000 & Richmond’s chemical manufacturing team and finance. You’ll be the key Cost Accountant for critical processes such as standard setting & cycle counts and partner with functional and business leaders to prepare budgets, forecasts and provide ad hoc financial analysis to support decision making as needed. You’ll be expected to have in-depth knowledge of your customer business unit or function in order to provide cost accounting responsibilities and provide accurate forecast. You should have a strong analytical background with strict attention to detail. You are a highly motivated, technically proficient person with a strong sense of ownership and business ethics to deliver quality work on a daily basis. You’ll also share your financial expertise and drive process improvements within the Global Finance Group. How You Will Make an Impact:<ul><li>Perform monthly close activities (accruals, reviews, journal entries) and review meetings with business partners.</li><li>Prepare monthly variance analysis (spends, absorption, ppv, work orders, inventory driven costs) of actuals to forecast and budget, explain and investigate any major discrepancies, and understand key business drivers.</li><li>Position manufacturing team for success by leading and supporting our functional teams in cost analysis and operating budget and forecast processes to ensure our financial stability.</li><li>Supports Standard Cost for multiple locations and ensures Plant Managers & Controller understand the costing data (labor, material, ovhd, costing lost size).</li><li>Prepare quarterly work papers for internal and external audit for key processes such as cycle counts, narratives, accruals, etc.</li><li>Build strong relationships with manufacturing partners, acting as a trusted subject matter expert and yielding your influence to create alignment between the business and finance.</li></ul>

Web Developer Join our dynamic and innovative technology team and become part of a growing community of professional developers. We are looking for a passionate and skilled Web Developer who can take the lead in solving complex technical problems and deliver quality solutions in a Microsoft centric technical environment. Role Responsibilities:- Collaborate with our teams to integrate software components into a fully functional software system.- Develop complex functionalities and applications using the concepts behind CMS and custom components.- Interpret and follow through support tickets in an efficient and timely manner.- Create documentation and communicate with other departments to gather requirements, troubleshoot issues, and track progress.- Participate in tight, agile sprints of 2-3 weeks and release updates on short notice. Required Skills:- Proven experience with Content Management System (CMS), ideally SiteCore.- Extensive skills in C# and .NET, as SiteCore runs off of the backend and components are built out in C#.- Experience in working through short agile sprint development releases.- Familiarity with CI/CD DevOps release process.- Strong understanding of Microsoft centric technical environment. Preferred Skills:- Knowledge of CSS.- Previous experience with SiteCore.- Exposure to frontend development.- Experience with Azure DevOps.

Salesforce Technical Lead (PERM Direct Hire) IMMEDIATE INTERVIEW & HIRE!RARE “TECHIE” SALESFORCE TECHNICAL LEAD / SALESFORCE DEVELOPMENT LEAD• NEED TO HAVE SOLUTION ARCHITECTURE AND EXPERIENCE LEADING SALESFORCE DEVELOPERS • NEED TO HAVE EXPERIENCE DRIVING SOLUTIONS • NEED TO HAVE PROJECT AND STAKEHOLDER EXPERIENCE • NOT LOOKING FOR SALESFORCE DEVELOPER EXPERIENCE PERM DIRECT HIRE IMMEDIATE HIRE! REMOTE POSITION WITH 1X / YEAR TRAVEL TO DES MOINES AND GREEN CARD, EAD CARD, OR US CITIZEN. No sponsorship or H1B sponsorship provided.Looking for a candidate who has done Salesforce Development work previously and Who has been a TECHNICAL LEAD WITH SALESFORCE DEVELOPMENT. SALESFORCE DEVELOPER / SALESFORCE TECHNICAL LEAD WHERE this very “Techie” will build out from the ground floor and work within MULTIPLE Clouds: Financial Services Cloud, Service Cloud, Sales Cloud with the Customer.You MUST have the Tech Stack in THESE SPECIFIC SALESFORCE DEVELOPMENT & TECHNICAL LEAD AREAS TO BE CONSIDERED.* LEAD design, development, and implementation of Salesforce solutions, leveraging expertise in Salesforce Financial Services Cloud, Service Cloud, and Sales Cloud and Omni-Channel. * LEAD other Salesforce developers * Do Salesforce CODE REVIEWS* Mentor other Salesforce Developers* You must have Salesforce experience with: Configuration, Apex coding, Lightning web components, Visualforce, Salesforce APi’s, and integrations with external systems.* Build out Salesforce solutions * Integrate Salesforce with other Data Integrations touch points of other applications and systems* ADO / Azure DevOps experience Enhance the Salesforce FSC Financial Service Cloud, Sales Cloud, and Service Cloud platform and work with a modern Cloud tool skill set and manage and lead all aspects of SALESFORCE projects, AND OVERALL HEALTH OF THE SALESFORCE ENVIRONMENT!**** Lead all Salesforce teams in Multiple Work Streams and Multiple Clouds*Salesforce Certifications such as: Salesforce Certified Platform Developer, Salesforce Certified Technical Architect, and/or Salesforce Certified System ArchitectThis is a company SHIFT where the company is modernizing HOW they do business. Building up a Salesforce platform using more FTE permanent hires than consultants.Great people on this team and a very RICH benefits **Bonus. Mostly remote with some travel are just a few of the qualities that make this company culture great!This is a Mid-Level SALESFORCE DEVELOPER / SALESFORCE TECHNICAL LEAD Direct Hire position with a base salary range up to 150K BASE PLUS 13% Bonus + 15 – 18% PROFIT SHARING! For immediate and confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska Region @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIN profile. APPLY TO LINKEDIN POST.

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