195 results for Records Specialist

Receptionist Robert Half is in the market for an Administrative Assistant for a permanent position with a company. Serving as the Administrative Assistant, you will have a hand in managing legal administrative and office support duties, all with a self-starting mindset. This top-grade legal team in the Chicago, Illinois area is waiting for you to join the team - submit an application now. What you get to do every day - File various office and legal documents - Schedule travel arrangements and process expense reports - Distribute incoming mail according to specified procedures - Help with a diverse group of projects - Generate correspondence - Oversee calendars - Word processing, filing, and faxing documents - Respond to incoming telephone calls - Provide support to other administrative staff with overflow work, including word processing, data entry and Internet research tasks - Help greet and direct visitors - Oversee inventory for office and kitchen supplies

Receptionist We are offering a short term contract employment opportunity for a Receptionist in our 2 person office located in San Diego, California. This role is customer-facing and involves managing the front desk, handling phone calls, and general receptionist duties. Responsibilities: • Be the first point of contact for our office, presenting a professional and friendly demeanor at all times. • Manage incoming phone calls, routing them to the appropriate parties or taking messages as needed. • Draft and send professional emails as part of daily communication with clients and colleagues. • Maintain an organized filing system for efficient retrieval of documents. • Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform data entry tasks and manage schedules. • Schedule appointments and manage calendars to ensure smooth office operations. • Use interpersonal skills to provide excellent customer service to visitors and callers. • Handle multi-line phone system efficiently and professionally. • Organize files and documents to maintain a neat and orderly workspace.

Receptionist Our client is seeking a professional and organized Front Desk Coordinator to join our team in Fort Worth, Texas. This full-time role is essential in ensuring the smooth operation of our office, providing a friendly and efficient front-line service to visitors, clients, and staff.Responsibilities: • Answers and directs calls/emails associated to the service department. • Enters new service request into customer service management software, Service Fusion. • Prioritizes and coordinates service manpower within the respective regions. • Coordinating and ordering materials supporting service technicians. • Performs basic accounting functions associated with billing of service calls in Service Fusion. • Schedules and documents municipal/county/state inspections associated with service requests. • Manages both hard and soft copy files associated with the service department. • Performs general office duties which may include, but is not limited to photocopying, faxing, mailing, filing and scheduling appointments.

Customer Service/Call Center Representative We are offering a contract to hire employment opportunity based in Rolling Meadows, Illinois. This role is within customer service, and the successful candidate will be expected to work on-site with the potential transition to a hybrid working arrangement post-training. Call center experience is highly preferred. Responsibilities:• Respond to customer inquiries via phone calls, emails, and chat in a timely manner• Provide exceptional customer service in managing customer inquiries • Offer basic troubleshooting to customers, including product knowledge, recommendations, and problem resolution• Respond to all written customer correspondence in a professional manner• Possess detailed knowledge of all products and procedures to assist customers effectively• Maintain a friendly, courteous, and professional demeanor while providing excellent customer service• Document all customer service tickets thoroughly • Collaborate with team members and vendor partners to deliver industry-leading customer service• Utilize skills in 'Call Center Customer Service', 'Customer Service', 'Superior Customer Service', 'Customer Support', and 'Customer experience management' to ensure customer satisfaction. Please note that this role requires the use of Microsoft Office tools such as Word, Excel, MS Teams, and Salesforce. There may be periods where overtime is necessary due to high call volume.

Receptionist We are offering a contract to hire employment opportunity for a Receptionist in Cabot, Arkansas, 72023, United States. This role primarily involves managing the front office of a local financial firm. Responsibilities: • Answering phones and greeting customers that enter the facility • Data entry of client-specific information into an industry-specific software program • Providing detailed information and excellent customer service to clients • Maintaining client files electronically and physically • Keeping the front office organized and ready for clients • Utilizing skills in Administrative Office work and Office Administration • Managing Paper Filing and e-Filing tasks • Answering Inbound Calls and managing a multi-line phone system • Data Entry tasks as required by the role.

Customer Service Representative We are offering a contract to hire employment opportunity for a meticulous and organized Customer Service Representative in AKRON, Ohio, in the insurance industry. The role primarily involves handling lien clearance issues, resolving title issues with customers, and verifying information for accurate record keeping. The ideal candidate will possess strong customer service skills, proficiency in Microsoft Office Suites, and a knack for research and data entry. Responsibilities: • Reviewing new files to ascertain if lien clearance is required, adhering to specifications or making customer contact as necessary. • Notifying customers of any lien clearance issues that may arise. • Resolving any title issues with customers and borrowers promptly and professionally. • Determining if customers have satisfied title requirements. • Monitoring logs to follow up on outstanding lien clearance issues. • Contacting counties, lenders, borrowers, and examiners to verify information shown on record. • Utilizing Microsoft Office Suites for data entry and administrative tasks. • Conducting lien searches and research as part of the job function. • Maintaining professional email correspondence with customers to provide updates and resolve issues. • Assisting in administrative office tasks as needed.

Bilingual Receptionist We are offering a contract to hire employment opportunity for a Receptionist role based in Deerfield Beach, Florida, United States. The individual in this function will be the first point of contact for clients and visitors, manage incoming calls, and perform a range of administrative tasks. The role requires proficiency in MS Word and recent experience using Quickbooks. As the Receptionist, you will also assist other administrative staff with overflow work, including data entry and internet research tasks. Responsibilities: • Greet visitors and direct them to the appropriate departments or individuals • Handle incoming calls and route them to the correct personnel • Perform general administrative duties to support day-to-day operations • Assist other administrative staff with overflow work as needed • Conduct internet research tasks to support business operations • Manage data entry tasks ensuring accuracy and efficiency • Process invoices using Quickbooks • Maintain a professional and organized reception area • Provide outstanding customer service • Communicate effectively with team members and senior management.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team in Austin, Texas. This role involves making calls, gathering information, and processing it for our in-network program. You will be a key player in our organization, interfacing directly with our providers and ensuring the smooth operation of our customer service efforts. Responsibilities: • Making outbound calls to providers, inviting them to join our in-network program • Gathering and recording provider information accurately for processing by the team • Utilizing skills in Microsoft Excel and Word for data entry and order entry tasks • Maintaining a high level of customer service during inbound and outbound calls • Managing email correspondence with providers efficiently and professionally • Scheduling appointments as required • Assisting in maintaining a smooth-running call center environment • Balancing multiple tasks and priorities in a fast-paced setting • Utilizing problem-solving skills to resolve customer inquiries and concerns • Collaborating with the team to achieve overall customer service goals.

Contact Center Agent We are offering a contract to hire employment opportunity for a Customer Service Representative in the Financial Services industry, based in San Antonio, Texas. This role primarily involves handling customer inquiries and providing exceptional service through various channels. The ideal candidate should have a solid background in call center operations and a strong understanding of customer service protocols within the banking and financial services industry. Responsibilities: • Handle incoming customer inquiries and issues via phone calls, online messaging, and chat. • Provide accurate and timely responses to customer queries, concerns, and requests. • Utilize customer service software to manage customer interactions effectively. • Navigate computer systems and databases to access customer information and provide accurate solutions. • Manage customer interactions across multiple channels, including phone calls, online messaging, and chat, to ensure a consistent and positive customer experience. • Identify customer needs and concerns, troubleshoot issues, and find effective resolutions. • Escalate complex problems to the appropriate internal teams and follow up to ensure timely resolution. • Use administrative skills to document customer interactions and handle information accurately. • Monitor and manage high-volume call center operations in a fast-paced environment. • Use Microsoft Office Suites and Microsoft Excel for data entry and other administrative tasks.

Customer Service Representative We are in search of a meticulous Customer Service Representative to be based in Oklahoma City, Oklahoma. This role falls within the realm of customer service, where the selected candidate will be primarily responsible for managing and preserving documents, maintaining accurate data, and fostering positive relationships with municipal contacts. This contract to hire employment opportunity offers the chance to work in a dynamic and challenging environment, focusing on the interpretation and maintenance of commercial property data and documents. Responsibilities: • Analyze and review commercial property data utilizing online resources • Follow established processes to complete tasks within the set timelines • Manage and maintain documents, ensuring their preservation and accuracy • Submit necessary requests according to municipal and department processes and find appropriate municipal contacts • Monitor requests to ensure they are processed in a timely manner • Enter and update information and notes in the database accurately • Conduct thorough research of online resources to obtain documents and information • Maintain accurate site cost transactions and notes • Manage email workload efficiently and effectively • Foster positive relationships with municipal contacts, team members, and supervisors • Meet production targets and manage team workload as needed • Receive feedback and training to continuously improve performance • Utilize skills in answering inbound calls, customer service, data entry, email correspondence, order entry, and scheduling appointments • Use Microsoft Excel and Word proficiently, and apply Excel formulas where necessary.

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in the Financial Services industry in Bakersfield, California. The successful candidate will act as a key liaison for customer inquiries and concerns related to their insurance policies and will be tasked with ensuring a high level of customer service at all times. Responsibilities: • Respond to high volume of inbound and outbound calls from personal lines clients • Gather customer information for data entry into organizational systems • Utilize Microsoft Excel and Microsoft Word for customer service and administrative tasks • Manage and schedule appointments for clients as required • Maintain a high level of knowledge about Property Casualty Insurance and Personal Insurance • Ensure all customer queries are answered with accuracy and timeliness • Conduct email correspondence with clients and internal team members • Resolve client concerns and issues, ensuring customer satisfaction • Maintain a professional demeanor while providing excellent customer service.

Associate Customer Care Coordinator We are on the lookout for a diligent and competent Customer Service Representative to be based in Salem, Oregon or surround. This role involves providing exceptional customer service, conducting detailed research, and responding to member, provider, and employer group queries. The successful candidate will also be adept at problem-solving, demonstrating critical thinking skills, and working efficiently in a multi-channel contact center environment. Responsibilities: • Address member, provider, employer group, and other internal and external queries, concerns, and needs effectively and professionally. • Advocate for customers by delivering detailed explanations of benefits in a courteous manner to ensure comprehension. Encourage members to fully utilize products and services to optimize their healthcare value. • Apply critical thinking skills to identify and solve problems when the root cause is not readily apparent. • Operate in a multi-channel contact center environment, handling interactions via phone, in person, and over email. • Facilitate timely, efficient, and detail oriented resolution of member or provider's issues. • Document all interactions in accordance with company standards and strive for first-call resolution whenever possible. • Demonstrate proficient data entry and PC processing skills in a Windows-based environment. • Exhibit strong verbal, written, and interpersonal skills. • Provide and receive feedback constructively to enhance personal performance and team effectiveness. • Efficiently multitask, with the ability to converse and type simultaneously.

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in the manufacturing industry, based in ENDICOTT, New York. The selected candidate will be responsible for assisting with the quote process, monitoring customer online portals, and maintaining detailed customer documentation. This role will also require managing customer accounts and serving as a customer advocate with our manufacturing, engineering, and shipping personnel. Responsibilities: • Assist with the quote process, including quote preparation and maintaining quote files • Monitor customer online portals daily for receipt of quotes and send quote responses • Create proposals, letters, and other correspondence as requested • Respond to sales calls and provide information or support as needed • Manage specific customer accounts and communicate effectively with customers • Serve as a customer advocate, liaising with manufacturing, engineering, and shipping personnel to ensure timely order shipping • Communicate any shipment delays to customers before orders are late • Maintain and develop Word and Excel templates and reports as required • Research and generate correspondence to resolve customer issues • Maintain detailed files for various sales and customer documentation/communication • Perform other duties as required Skills: • Proficiency in Excel Formulas • Familiarity with Customer service software • Strong Customer Service skills • Experience in Customer experience management • Ability to handle Inbound Telephone Calls • Excellent Customer Support skills

1 Week Receptionist Contract We are offering a short term contract employment opportunity for a Receptionist in PELHAM, Alabama, 35124-2956, United States. This role involves a diverse set of responsibilities related to customer service, data entry, and email correspondence. As a Receptionist, you'll be the first point of contact for our company, managing our multi-line phone system and scheduling appointments. Responsibilities: • Operate a multi-line phone system, directing calls to appropriate individuals and departments • Provide excellent customer service, responding to inquiries promptly and professionally • Carry out data entry tasks with accuracy and efficiency • Manage email correspondence, ensuring all communications are answered in a timely manner • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete daily tasks • Maintain a well-organized filing system • Schedule appointments and meetings as necessary • Utilize strong interpersonal skills to foster a positive work environment • Ensure the reception area is well-maintained and presents a positive image of the company. This role is a unique opportunity to contribute to our team, providing crucial support to our operations and enhancing our customer service.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in Washington, District of Columbia, United States. As a Front Desk Coordinator, you will serve as the first point of contact for our office, handling all incoming calls, inquiries, and guest interactions. You will play a crucial role in maintaining a welcoming and professional environment for all our visitors and staff. Responsibilities: • Provide prompt and professional customer service by answering inbound calls and directing them to the appropriate departments. • Serve as the face of the office, creating a welcoming and organized environment for all visitors and staff. • Assist guests with their needs and inquiries, ensuring they are directed to the correct individuals or departments. • Utilize a multi-line phone system to manage incoming calls, ensuring all calls are answered promptly and efficiently. • Handle and resolve any inquiries related to the office, providing accurate information and assistance. • Maintain a high level of organization and attention to detail in all tasks, ensuring all information is accurate and up to date.

Member Services Representative We are offering a short term contract employment opportunity for a Member Services Representative in Washington, District of Columbia. The role includes a variety of job functions such as managing employee benefits, conducting candidate reference checks, and handling complaints. This role is crucial in our team as it involves direct interaction with our members and contributes significantly to our service delivery. Responsibilities: • Answer and manage day-to-day queries regarding employee benefits • Ensure efficient benefits administration including enrollment and census reports • Conduct candidate reference checks as part of the recruitment process • Post job vacancies on relevant platforms as needed • Handle offboarding processes for outgoing employees • Utilize CRM and ERP - Enterprise Resource Planning systems for efficient management • Use Microsoft Excel and Microsoft Office Suites for various administrative tasks • Perform basic accounting functions related to the role • Manage benefit functions including claim administration • Handle complaints, ensuring they are resolved in a timely and efficient manner.

Receptionist We are looking for a diligent Receptionist for our Norfolk, Virginia, 23510, United States location. This role provides an opportunity for short-term contract employment in the telecom industry. The primary responsibilities will be to provide exceptional customer service, handle a multi-line phone system, and manage data entry tasks. Responsibilities: • Answer incoming calls on a multi-line phone system and direct them to appropriate departments • Provide outstanding customer service to all visitors and callers • Perform data entry tasks with high accuracy • Manage email correspondence efficiently and professionally • Utilize Microsoft Excel, Outlook, and Word for various administrative tasks • Keep files organized and up-to-date • Schedule appointments and meetings as required • Develop and maintain professional relationships through effective interpersonal skills.

Receptionist We are offering a short-term contract for a Receptionist role located in Bloomfield Hills, Michigan. The individual will be primarily responsible for providing administrative assistance in a quiet office setting. This role is primarily focused on answering phone calls, greeting and assisting visitors, and managing mail. Responsibilities:• Answer and direct incoming calls in a professional and courteous manner• Greet and assist visitors, providing excellent customer service• Receive, sort, and distribute mail and packages• Maintain a professional and welcoming reception area

Associate Customer Care Coordinator We are offering a role that centers around customer service in the Medical Insurance/Benefits industry in Salem, Oregon. You will be the first point of contact for our clients, ensuring smooth operations and providing exceptional service to our customers. This role is a contract position that requires a strong set of skills in customer service. Responsibilities: • Answer phone and email inquiries from customers and providers, answering their inquiries, and ensure they feel valued and supported. • Handle complaints and specific customers' requests.

Sales Support We are offering a contract opportunity for a meticulous Sales Support professional to join our team in Post Falls, Idaho. In this role, you will be involved in various aspects of sales support, including processing and coding purchase orders, data entry, and providing back-office support. Responsibilities: • Accurately process and code customer purchase orders, ensuring all information is correct. • Efficiently enter orders into the ERP system and make necessary updates to sales orders as required. • Review entered sales orders for accuracy and communicate any necessary corrections. • Provide support to the sales and account departments, assisting with additional duties as assigned. • Use your skills in purchase orders, data entry, and back-office support to ensure smooth operations within the sales department.