Quality & Continuous Improvement Coordinator<p><strong>Job Title:</strong> Quality & Continuous Improvement Coordinator</p><p> </p><p><strong>Summary:</strong></p><p>Robert Half is seeking a self-motivated and driven Quality & Continuous Improvement Coordinator with 1-2 years experience to join a growing manufacturer and production facility in MD. Reporting to the Quality & Continuous Improvement Manager, the coordinator will play a pivotal role in upholding production workflow, quality standards, and driving continuous improvement initiatives to enhance operational efficiency.</p><p> </p><p><strong>Overview of Responsibilities:</strong></p><p><em>Quality Assurance</em></p><ul><li>Implement and maintain quality control processes throughout print production workflow.</li><li>Conduct regular inspections and audits to ensure adherence to quality standards and SOPs.</li><li>Collaborate with production teams to identify and address deviations from quality standards.</li><li>Investigate and resolve quality issues, implementing corrective and preventive actions.</li></ul><p><em>Continuous Improvement</em></p><ul><li>Lead initiatives to improve operational efficiency and reduce waste.</li><li>Utilize Lean Six Sigma methodologies to facilitate process improvement workshops.</li><li>Analyze data to identify improvement opportunities and track progress.</li></ul><p><em>Training & Development</em></p><ul><li>Evaluate training program effectiveness and prioritize training needs.</li><li>Partner with facilitators to develop training materials and conduct regular training sessions.</li><li>Ensure ongoing skill development through refresher courses and workshops.</li></ul><p><em>Documentation & Reporting</em></p><ul><li>Maintain accurate records of quality control activities and training sessions.</li><li>Generate regular reports on quality performance and training completion.</li><li>Analyze data to identify trends and opportunities for improvement.</li></ul><p><em>Communication & Collaboration</em></p><ul><li>Facilitate cross-functional collaboration to implement best practices and work closely with production, engineering, and management teams to align efforts with business objectives.</li><li>Provide feedback and support to team members, fostering a culture of continuous improvement.</li><li>Adhere to plant safety rules and established safety policies.</li><li>Perform additional tasks and lead special projects as assigned.</li></ul>Accounting ClerkWe are in the process of recruiting a meticulous and organized Accounting Clerk to join our team. The role is based in Jenkintown, Pennsylvania, and operates within the telecom industry. As an Accounting Clerk, you will be entrusted with administrative tasks, ensuring efficient operations across multiple departments within the school.<br><br>Responsibilities:<br>• Assist in the management of daily operations, coordinating across various school departments<br>• Oversee the calendar and daily agendas of the Head of School, managing calls and visitors, solving routine problems and providing necessary information<br>• Provide administrative support to various committees and assist with meeting preparation, scheduling, and record keeping<br>• Coordinate all-school events for faculty and staff, including in-service days and opening and closing administrative days<br>• Collaborate with the communications team to support internal and external communications<br>• Execute special projects as assigned, including preparing slide presentations and other program materials<br>• Support fundraising goals and participate in the planning and execution of events<br>• Manage communication with major donors, including scheduling appointments, answering questions, and performing necessary problem solving<br>• Provide administrative assistance to the Board of Trustees, coordinating meeting arrangements, and maintaining records<br>• Communicate with parents, volunteers, donors and the public to address and resolve concerns or questions, referring issues to the relevant department or division directors when necessary.Accounting ClerkWe are in search of a meticulous Accounting Clerk to join our Non-Profit organization situated in FORT WAYNE, Indiana, United States. The individual will be accountable for maintaining precise billing and comprehensive reporting of the organization's contracts and services. This role offers a contract to hire employment opportunity, and the successful applicant will play an essential role within the finance team, processing various forms, billings, and reports.<br><br>Responsibilities:<br>• Prepare and submit monthly and quarterly reports for billing, including government contracts, program contracts, and foundations, ensuring accuracy and timeliness.<br>• Verify documents submitted by program staff and resolve any billing or payment issues with various grantees.<br>• Process cash sheets and receipts, period end reports, and counseling department billing, ensuring accuracy and efficiency.<br>• Assist with expense tracking for events, programs, and departments, maintaining a clear record of all financial transactions.<br>• Contribute to the preparation of various reports and schedules for compliance with the annual audit and budget process.<br>• Collaborate with the fiscal team and CPA firm for the annual audit, ensuring all financial records are accurate and up-to-date.<br>• Participate in quarterly all-staff meetings and educational training activities to improve professional, job-related skills.<br>• Use skills in Billing and Account Reconciliation to ensure smooth financial operations within the organization.<br>• Record and track contract balances and payment history, taking necessary action to resolve any discrepancies.<br>• Update and monitor spenddowns and collaborate with program staff to ensure the proper implementation of Federal and State grants.Accounts Payable ClerkWe are offering a contract to permanent employment opportunity for an Accounts Payable Administrative Clerk in Beaumont, Texas. In this role, you will be performing various administrative duties related to financial record keeping, including the processing and management of invoices, purchase orders, and expense claims. <br> Responsibilities: <br> • Regular entry of labor hours into timecards and submission by the stipulated deadlines • Handling and processing expense claims for field technicians, including per diem, reimbursable expenses, and corporate credit card expenses • Conducting credit card expense reconciliation at the end of every month • Creation and submission of Purchase Orders to requesters and vendors promptly upon request • Daily processing of vendor invoices received in the inbox • Regular review and communication with vendors regarding open/completed Purchase Orders • Printing and preparing labels for jobs from the previous day and creating file folders • Preparing job folders marked Ready X Invoice twice daily, ensuring all necessary documents are included • Monitoring and closing out Open/Completed Purchase Orders on projects marked Ready X Invoice • Daily scanning and filing of invoices and other documents • Utilizing accounts payable software to maintain accurate customer credit records • Regular data entry tasks and administrative responsibilities as required. <br> Skills: <br> • Proficiency in Accounts Payable (AP) • Prior Administrative experience • Proficiency in Data Entry • Experience with Expense Reports • Familiarity with Credit Card ReconciliationAccounts Payable Clerk<p>We are offering a contract to hire employment opportunity for an Accounts Payable Clerk in New York, New York, United States. This role is situated in the telecom provider industry and will require you to process data, maintain records, and handle various accounting tasks. </p><p><br></p><p>Responsibilities:</p><p>• Accurately process data entry associated with Purchase Orders (POs) as assigned</p><p>• Update ERP systems with data input and make adjustments when necessary</p><p>• Monitor and respond to incoming requests for PO conversion</p><p>• Review incoming requests in the Workflow system for required information and advise when requests are missing necessary information</p><p>• Consistently double-check your own work to ensure the integrity of all data</p><p>• Attach pertinent documents and files to corresponding requests</p><p>• Monitor and respond to emails, which may include forwarding complex issues to your supervisor for resolution</p><p>• Raise any issues, concerns, or uncertainties with your supervisor as needed</p><p>• Perform other duties as assigned</p><p><br></p><p>Skills:</p><p>• Account Reconciliation</p><p>• Accounts Payable (AP)</p><p>• Coding Invoices</p><p>• Data Entry</p><p>• Invoice Processing</p><p>• Microsoft Excel</p><p>• Oracle</p>Client Service CoordinatorWe are looking for a Client Services Associate. The Client Services Associate will work directly with a primary financial advisor in all aspects of client service including taking client calls, communication with corporate office on client issues, workflow coordination regarding appointment materials needed, appointment follow-up and processing of transactions and forms and applications. The Client Service Associate is a licensed position (Series 7, 66 & MN Life & Variable Annuity). This allows the Client Service Associate to interact directly with the clients and to receive and execute trade orders from the clients and advisor. Reports to the Operations Director and takes work direction from individual advisors.<br><br>I. DUTIES AND RESPONSIBILITIES<br><br>THE CLIENT SERVICE COORDINATOR SHALL:<br>A. meet daily with advisor to coordinate advisor workflow and receive advisor work requests.<br>B. review appointment schedule with advisor and gather or prepare any additional materials needed or requested by advisor.<br>C. complete work requests and serve as the advisor’s workflow liaison with other staff.<br>D. handle service calls from clients, corporate office, or other professionals. <br>E. record all client communication and interaction in Contact Manager.<br>F. complete client investment transactions as directed by an advisor.<br>G. compose client correspondence (letters, memos, faxes, etc.) as requested.<br>H. resolve client issues and call client back when problem has been resolved.<br>I. involve advisor when needed to assist in client issue resolution process. <br>J. complete forms and applications following client appointments.<br>K. submit all new business applications and checks to the corporate office in a timely manner.<br>L. track all pending transfers of client assets and other transactions as needed.<br>M. clean-up Contact Manager Database of clients no longer active, etc.<br>N. follow-up for clients who have not scheduled their annual NaviPlan Review meetings.<br>O. complete other projects or duties as requested by primary financial advisor or other members of the firm.<br><br><br>I. SKILLS AND EDUCATIONAL REQUIREMENTS<br><br>THE CLIENT SERVICE MANAGER/CLIENT SERVICE COORDINATOR SHALL:<br>A. have a working knowledge of basic computing.<br>B. be proficient in Microsoft Word, Microsoft Excel and Microsoft Outlook<br>C. be able to prepare illustrations for life insurance, disability insurance, and long-term care insurance in respective programs.<br>D. be able to work one on one with advisor in a time sensitive capacity.<br>E. have excellent oral and written communication skills. <br>F. have excellent interpersonal skills<br>G. flexibility to work in a changing environment<br>H. be able to work effectively individually and with all team members<br>I. be detail-oriented and able to prioritize work<br>J. be able to work in an unstructured environment with critical time demands. <br>K. have excellent time management skills<br>L. maintain client and business confidentiality<br>M. have a high school diploma; with advanced training/education preferred<br>N. have one or more years' experience in financial planning business is desirable<br>O. hold the Series 7, 66 and MN life/health and variable annuity licenses or being willing to obtain within six-months of being hired.Customer Service RepresentativeWe are offering a short term contract employment opportunity for an organized and detail-oriented individual to join our transport industry team in Broadview, Illinois. The role will be focused on outbound customer service in the capacity of a Scheduling Specialist. Your primary responsibility will be to conduct outbound phone calls to prospective clients, with the end goal of scheduling appointments for our sales team.<br><br>Responsibilities:<br>• Conduct outbound phone calls to prospective clients with a view to schedule appointments for the sales team.<br>• Use provided scripts and effective communication skills to convey the value proposition of our products and services.<br>• Accurately record and update client information and scheduling details in our CRM system.<br>• Collaborate with the sales team to coordinate meeting schedules and ensure optimal utilization of their time.<br>• Address any inquiries or concerns raised by prospective clients with exceptional customer service.<br>• Continually identify opportunities for process improvement and efficiency enhancement in the scheduling process.<br>• Adhere to company policies and procedures while maintaining high standards of professionalism and ethics.Treasury/AP Supervisor<p>We are in search of a Treasury/Accounts Payable Supervisor/Manager to join our team in the insurance industry, based in Farmers Branch, Texas. You will be responsible for managing the full cycle of accounts payable, ensuring that all financial transactions are accurately recorded and processed. This involves managing vendor maintenance, preparing and submitting premium tax returns, and dealing with escheatment/unclaimed property. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the full cycle of accounts payable, including vendor maintenance and year-end 1099</p><p>• Manage escheatment/unclaimed property </p><p>• Prepare and submit premium tax return 1099R</p><p>• Utilize accounting software systems for efficient data processing</p><p>• Ensure accurate financial records through ERP solutions</p><p>• Handle accounts payable functions such as check processing and discrepancy resolution</p><p>• Manage expense reporting and form 1099 processes</p><p>• Oversee vendor management tasks</p><p>• Prepare and submit federal tax returns and other federal tax-related tasks</p><p>• Understand and apply knowledge of the insurance industry in daily tasks.</p>Document Controller<p>Our Walnut Creek client is in need of Office Admin support.</p><p><br></p><p>RESPONSIBILITIES OF THE OFFICE ADMIN</p><p>* scan documents</p><p>* files per company protocol</p><p>* manage certain files, per instruction</p><p>* filing and labeling of physical files into banker boxes and label them with a black marker</p><p>* ad hoc projects</p><p><br></p><p>The hours are M-F 9am-5pm</p><p><br></p><p>To be considered for this temporary Office Admin position, submit your resume asap!</p>Customer Care Representative<p>Homebuilding client is in need of a contract to permanent customer care representative. This job is located in Mountain House, CA.</p><p><br></p><p>Duties Include:</p><p>-Pre-walk homesites to provide punch list for construction for delivery of home to customer; provide quality control of finished product.</p><p>-Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.</p><p>-Coordinate with the Construction Department staff and contractors in the completion of walk-through repairs within five (5) days.</p><p>-Schedule and supervise subcontractor repairs in homes after delivery to homeowner.</p><p>-Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.</p><p>-Provide accurate and timely information to Customer Care Manager on progress and scopes of work.</p><p>-Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.</p><p>-Evaluate subcontractor and product performance. Provide ongoing information to Customer Service Manager as it relates to quality of workmanship and materials.</p><p>-Participate in emergency on call rotation service schedule.</p><p>-Work with Customer Service Manager on special projects as needed.</p><p>-Participate and attend department meetings.</p><p>-Keep accurate service request logs and documentation of all work performed.</p><p>-Perform all other duties as assigned.</p><p><br></p><p>Top Requirements for the Customer Care Representative:</p><p>-Excellent communication skills, verbal and written</p><p>-Strong organizational and interpersonal skills</p><p>-Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.</p><p>-Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.</p><p><br></p><p><br></p><p>This job is 100% onsite and hours are M-F 7am-4pm.</p><p><br></p><p><br></p><p>If you are interested in this customer care representative position, please submit your resume right away for consideration!</p>Customer Service RepresentativeWe are looking for a dedicated Customer Service Representative to join our team in Adamsville, Alabama. This contract position requires someone detail oriented who is adept at managing customer accounts and delivering exceptional service. You will play a crucial role in ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Engage with customers to understand their needs and provide solutions.<br>• Conduct market assessments to identify opportunities for growth.<br>• Manage order entries efficiently, ensuring accuracy and timeliness.<br>• Collaborate with the telecommunications team to resolve issues and improve service.<br>• Maintain detailed records of customer interactions and transactions.<br>• Develop strategies to enhance customer satisfaction and retention.<br>• Provide feedback to management regarding customer concerns and trends.<br>• Assist in training new team members on customer service best practices.<br>• Coordinate with other departments to ensure seamless service delivery.Client Services Representative<p>We have a great opportunity for a Series 7 Client Services Representative based in Parsippany, New Jersey. The role primarily involves providing support to clients and coordinating operational activities. The successful applicant will be tasked with using financial planning, retirement, and investment software and preparing materials for client meetings. Additionally, they will also be required to provide office support, manage client and prospect contacts, and assist in marketing efforts.</p><p><br></p><p>Responsibilities:</p><p>• Utilize financial planning, retirement, and investment software to prepare for client meetings</p><p>• Prepare client packets including creating agendas, reviewing materials, illustrations, and reports</p><p>• Provide office support which includes answering telephones, assisting visitors, and resolving or referring problems or inquiries</p><p>• Schedule and coordinate meetings, events, interviews, and appointments</p><p>• Navigate CRM to maintain accurate and complete documentation of all client and prospect contacts</p><p>• Assist in and attend client event programs/seminars and other marketing efforts</p><p>• Establish, maintain, and update files, databases, records, and/or other documents</p><p>• Transcribe and prepare correspondence, agendas, and documents</p><p>• Stay up-to-date with modern office management methods and techniques</p><p>• Operate standard office equipment and use required software applications</p><p>• Sort, screen, and distribute mail</p><p>• Perform other duties and responsibilities as assigned</p><p>• Maintain Website and Social Media.</p><p><br></p><p>Skills:</p><p>• Proficient in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook</p><p>• Strong client relations and communication skills</p><p>• Ability to handle complaints and provide solutions in the financial services industry.</p>Sales & Customer Care Consultant<p>We are recruiting for a Customer Service Representative role based in Norther Bergen County, New Jersey. The job function involves working within the Retail sector, addressing customer needs and ensuring a high level of customer satisfaction. This role offers a short-term contract employment opportunity where the individual will primarily interact with customers via various channels including email, phone, live chat, and social media.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for customers, providing exceptional service at all times.</p><p>• Handle and resolve customer issues and complaints across multiple channels in a timely manner.</p><p>• Anticipate potential obstacles to customer satisfaction and take proactive steps to prevent them.</p><p>• Assist customers with a wide range of inquiries including product queries, returns, delivery, registration, and payments.</p><p>• Strive to meet Key Performance Indicators (KPIs) including sales, quality, and productivity targets.</p><p>• Collaborate with colleagues across the Customer Care team and other internal departments to continuously improve service and knowledge.</p><p>• Skillfully manage inbound and outbound calls, ensuring customer needs are addressed effectively.</p><p>• Accurately perform data entry tasks and manage appointment schedules.</p><p>• Proficiently use Microsoft Excel and Word to maintain customer records and process orders.</p><p>• Handle email correspondence professionally and promptly.</p>ReceptionistWe are in the non-profit industry, located in SAINT LOUIS, Missouri, United States, offering a contract to hire employment opportunity for a Front Desk Coordinator. This role primarily involves various administrative and receptionist duties, supporting program staff, and leadership as needed.<br><br>Responsibilities:<br><br>• Warmly greet visitors and clients, offer assistance, and direct them to the appropriate staff members<br>• Handle client-related forms and fees, answer phone inquiries, and route calls efficiently<br>• Review and reconcile daily fees and credit card transactions<br>• Receive, date, and distribute incoming mail; process outgoing mail<br>• Prepare, edit, and print various documents including letters, reports, forms, and flyers<br>• Enter data, generate reports, and collate information from satisfaction surveys<br>• Ensure smooth operation of office equipment and maintain necessary supplies<br>• Assist in maintaining case records and general filing systems<br>• Provide feedback on activities and concerns to the supervisor, contributing to continuous improvement<br>• Offer general administrative and clerical support to the leadership team and other program areas as assigned.Office Assistant/Receptionist/BillingWe are offering a contract to hire employment opportunity for an Office Assistant in the logistics industry, based in El Segundo, California. The successful candidate will be primarily focused on clerical tasks, customer service, and office functions. This position will require a high level of organization and attention to detail, as well as proficiency in Microsoft Office Suites.<br><br>Responsibilities:<br>• Maintain and update files and records efficiently to ensure they are easily accessible<br>• Sort and distribute incoming mail and prepare outgoing mail<br>• Answer phone calls, take messages or redirect calls to appropriate colleagues<br>• Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.<br>• Undertake basic bookkeeping tasks and issue invoices, checks etc.<br>• Assist in office management and organization procedures<br>• Monitor stocks of office supplies and report when there are shortages<br>• Assist in making travel arrangements and booking venues for conferences and events<br>• Perform other office duties as assigned<br>• Exhibit excellent customer service skills in all interactions.Customer Service RepresentativeWe are offering a role in the retail clothing and accessories industry located in West Allis, Wisconsin. The position is a Customer Service Representative, where you will be responsible for assisting in organizing the store, directing customers, and handling inventory. This role does not require operating a register, working on weekends, or fitting customers. It is a contract role, offering flexibility in your work schedule.<br><br>Responsibilities:<br><br>• Assist in the organization of the store, ensuring that it remains clean and well-arranged.<br>• Provide excellent customer service by guiding customers to desired products.<br>• Handle inventory tasks, including receiving new stock and maintaining accurate inventory records.<br>• Assist in the setup of displays and mannequins to attract customers.<br>• Work collaboratively with team members to ensure the smooth operation of the store.<br>• Quickly respond to customer inquiries and complaints, providing solutions where possible.<br>• Assist in cash collections when necessary.<br>• Help answer inbound calls, responding to customer inquiries and complaints.<br>• Maintain a professional demeanor and uphold the store's standards of service and quality.Data Entry<p>Robert Half is currently looking for a Compliance Customer Support member to provide internal customer service and support to a team of Broker Dealers. The candidate for this position will be tracking and managing professionals licensing and registration information to ensure the team is in compliance with the regulations to sell financial products. This position is key in proving support to the team, so they can do what they do best, without worrying about compliance! </p><p></p><p>Don't miss out on this opportunity—reach out to our team today to learn more. Erin, Christin, and Katherine are great points of contact.</p><p>Call us now at 563-359-3995!</p><p></p><p><strong>Day-to-Day Responsibilities Include: </strong></p><p>-Responding to emails and answering phone calls regarding questions around status, where someone is at in the process, when is their compliance due date</p><p>-Updating and maintaining records</p><p>-Monitoring and working out of a shared que</p><p>-Pulling and reconciling reports</p><p>-Performing data entry within the database </p>Customer Service RepresentativeWe are looking for a detail-oriented Customer Service Representative in the machinery manufacturing industry. This position is based in Middleton, Wisconsin, and offers a short-term contract employment opportunity. The role involves handling customer inquiries, processing orders, and providing excellent customer service.<br><br>Responsibilities:<br><br>• Answer customer inquiries regarding orders, quotes, returns, and general questions<br>• Direct calls to the appropriate individual or department<br>• Enter parts orders based on quotes and/or customer purchase orders<br>• Process parts quotes<br>• Carry out other customer service activities as required<br>• Handle inbound and outbound calls professionally<br>• Perform data entry tasks and maintain accurate customer records<br>• Use Microsoft Excel and Microsoft Word for various tasks<br>• Ensure email correspondence is handled professionally and promptly<br>• Maintain a high level of attention to detail in all tasks.Customer Service RepresentativeWe are seeking a diligent Customer Service Representative in the healthcare sector, located in Minneapolis, Minnesota. This role offers a short-term contract employment opportunity, where the successful candidate will be expected to handle customer service responsibilities in a fast-paced environment. The primary job function will be to provide excellent service to clients, handle a high volume of calls, manage customer data, and understand the broader context of their role in the delivery of medical equipment.<br><br>Responsibilities:<br>• Fielding a significant number of calls from patients and case managers, ensuring all inquiries are handled promptly and professionally.<br>• Accurately inputting orders into the order system, paying close attention to detail to minimize errors.<br>• Conducting regular follow-ups on orders that may be delayed, and taking necessary action to expedite the process.<br>• Reviewing fee schedules to confirm benefit eligibility for customers, ensuring that all information is up-to-date and accurate.<br>• Submitting and processing authorizations to insurance companies, ensuring compliance with all relevant regulations and protocols.<br>• Working proactively with management to understand and fulfill their career objectives within the organization.<br>• Utilizing customer service software efficiently to manage customer interactions and maintain customer satisfaction.<br>• Performing data entry tasks, including numeric data entry, to maintain accurate customer records.<br>• Applying basic medical terminology knowledge to understand and respond to customer inquiries effectively.<br>• Using Electronic Medical Record systems to access and update patient information as required.Customer Service RepresentativeWe are in search of a Customer Service Representative, based in Irvine, California. This role offers an opportunity to work in a dynamic environment, where the main tasks revolve around handling customer inquiries, managing incoming calls, and maintaining a high level of customer satisfaction. This position offers a short-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Manage high volumes of inbound and outbound calls in a timely manner<br>• Identify customers' needs and provide appropriate solutions and/or alternatives to meet those needs<br>• Build sustainable, trustworthy relationships with customer accounts through open and interactive communication<br>• Enter and update customer and account data from source documents into the database within specified time frames<br>• Compile, verify accuracy, and sort information to prepare source data for computer entry<br>• Review data for deficiencies or errors, correct any incompatibilities, and check output<br>• Schedule appointments and update calendar accordingly<br>• Use Microsoft Excel and Word to update records and process information<br>• Maintain a high level of professionalism and patience with customers at all times<br>• Ensure all customer interactions are recorded and updated as necessary.Service Coordinator<p>We are on the lookout for a dedicated and meticulous Facilities Coordinator to become a part of our team. This role is pivotal for our company based in Colorado Springs, Colorado, and operates within the telecom provider industry. This role offers a contract to hire employment opportunity and will involve providing excellent customer service, managing order entries, and utilizing Microsoft Excel and Microsoft Word.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Managing customer inquiries and ensuring prompt resolution</p><p>• Processing order entries with a high level of accuracy</p><p>• Utilizing Microsoft Excel and Microsoft Word to manage and organize data</p><p>• Ensuring customer satisfaction by providing excellent customer service</p><p>• Monitoring and updating customer records in a timely manner</p><p>• Collaborating with team members to ensure smooth operations</p><p>• Identifying and resolving potential problems in the order entry process</p><p>• Maintaining a high level of professionalism and confidentiality</p><p>• Utilizing strong organizational skills to manage multiple tasks</p><p>• Continuously striving to improve processes and customer satisfaction levels.</p>ReceptionistWe are offering an opportunity for a Switchboard Operator in the non-profit industry, based in Toledo, Ohio. This role involves answering incoming calls, transferring calls, taking messages, and performing some light clerical work. You will also be expected to back up the mailroom clerk in processing the mail. <br> Responsibilities: <br> • Answer all incoming calls in a timely and detail oriented manner • Accurately transfer calls to the appropriate person or department • Take detailed messages, ensuring that all necessary information is obtained • Ask questions when necessary to obtain the proper information • Perform light clerical duties as needed, such as filing and basic office tasks • Back up the mailroom clerk, aiding in the processing of mail when required • Utilize switchboard and phone systems effectively • Maintain a patient and kind demeanor when dealing with callers • Use excellent multitasking skills to manage multiple calls and tasks simultaneously • Utilize excellent people skills to interact professionally and courteously with all callers.Data Entry ClerkWe are offering a short-term contract employment opportunity for a detail-oriented Data Entry Clerk to join our team in Irwindale, California. The chosen candidate will be responsible for data entry tasks, updating spreadsheets, and identifying discrepancies in data, among other key duties. This role is pivotal in assisting our sales and operations teams with data comparison and ensuring products are shipped and received by customers.<br><br>Responsibilities:<br><br>• Efficiently enter and update data across various systems<br>• Identify and resolve discrepancies in data to ensure accuracy<br>• Assist sales and operations teams by comparing data to drive decision making<br>• Ensure products are properly shipped and received by customers<br>• Utilize Microsoft Excel and other software to manage and manipulate data, including the use of pivot tables<br>• Provide administrative assistance as needed to support the team<br>• Keep track of account discrepancies and work towards their resolution<br>• Maintain and update spreadsheets with accuracy and attention to detail.Customer Service RepresentativeWe are offering a contract to hire employment opportunity for a Customer Service Representative in Groveport, Ohio, 43125, United States. You will be joining our team in the financial industry, where your main role will be to ensure effective customer service by answering incoming phone calls, assisting walk-in customers, and updating payment information.<br><br>Responsibilities:<br><br>• Provide effective customer service by answering inbound and outbound calls<br>• Assist customers who walk into our location with their inquiries and concerns<br>• Make phone calls to customers to update their payment information<br>• Utilize Microsoft Excel and Microsoft Word for data entry and order entry tasks<br>• Schedule appointments with customers as necessary<br>• Maintain excellent attendance and punctuality to ensure smooth operations<br>• Handle email correspondence with customers efficiently and professionally<br>• Be open to coaching to constantly improve customer service skills<br>• Maintain a positive and professional demeanor to represent our organization<br>• Ensure all interactions with customers are handled with a high level of professionalism.Receptionist / Administrative Assistant<p>We are offering a contract to hire employment opportunity for a Receptionist / Administrative Assistant in the manufacturing industry, located in MONROE, Ohio, 45050-2587, United States. As a Receptionist / Administrative Assistant, you will be providing administrative support to ensure efficient operation of the office, supporting managers and employees through a variety of tasks related to organization and communication. </p><p><br></p><p>Responsibilities:</p><p>• Greet customers, handle inbound and outbound calls, providing excellent customer service.</p><p>• Perform data entry and email correspondence tasks efficiently.</p><p>• Schedule appointments and manage the receptionist duties.</p><p>• Set up and clean up conference rooms, ensuring they are well-equipped for meetings.</p><p>• Carry out administrative skills such as ordering and maintaining office supplies inventory.</p><p>• Assist with onboarding schedules for new hires and employee engagement event administration.</p><p>• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform various tasks.</p><p>• Keep track of equipment inventory and notify the relevant party for reorders.</p><p>• Maintain a clean and organized office environment, including restocking coffee and straightening rugs.</p><p><br></p>