57 results for Telecommunications Specialist

Desktop Support Analyst We are offering a short-term contract employment opportunity for a Desktop Support Analyst in the Marketing/PR industry, located in New York, NY. The role will involve providing support for a range of technologies and systems, including but not limited to EO/IR systems, Mac Computers, Microsoft, Active Directory, and Remote access technologies. Responsibilities: • Provide support for desktop systems, including Mac Computers and Microsoft systems.• Utilize EO/IR systems and Active Directory in daily tasks.• Manage computer hardware and ensure proper configuration management.• Conduct deployments and provide deskside support as required.• Utilize knowledge of Apple iOS and Mac OS in system support.• Use remote access software and technologies to resolve issues remotely when possible.• Maintain a high level of knowledge and expertise in the field to stay ahead of the changing landscape of desktop support.• Collaborate with team members and other departments to ensure smooth operation of systems.• Troubleshoot and resolve issues in a timely and efficient manner to minimize downtime.

Network Administrator Network Administrator$85K - $95K + benefitsCalabasas, Los Angeles, CAOnsite for first 90 days, and then eligible for hybrid remote work We are searching for a Network Administrator to join our team in Calabasas. The role involves supporting and maintaining our multi-site local area network (LAN) and wide area network (WAN) infrastructure to meet the communication, connectivity, and data needs of our community. Responsibilities: • Support and maintain a robust, multi-site LAN and WAN infrastructure• Exhibit strong verbal and written communication skills• Work as a team player with a commitment to success in a fast-paced, rapidly-changing network environment• Identify, analyze, and troubleshoot problems and determine their source• Resolve problems or quickly escalate issues and manage their resolution with the assistance of others• Possess strong knowledge of LAN-related technologies: STP, vlans, HSRP, VTP, etc.• Have working technical knowledge of HTTP/S, DNS, SNMP, Tacacs+• Support wireless technologies (Cisco)

Help Desk Analyst We are offering an opportunity for a Help Desk Analyst in the insurance industry, based in The Woodlands, Texas. As part of our team, you will be providing technical assistance, troubleshooting software issues, and managing database systems to ensure smooth operations within the company. This role involves working with various technologies including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: • Provide technical support to users experiencing difficulties with computer hardware, software, and other computer-related technologies • Troubleshoot issues related to Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory • Assist in the configuration management process to ensure the effectiveness of software systems • Provide deskside support where necessary, assisting users in person with their technical difficulties • Maintain an up-to-date knowledge of computer hardware and desktop hardware technologies to provide the most effective support possible • Respond to help desk tickets in a timely and professional manner • Troubleshoot and resolve technical issues related to network connectivity • Work collaboratively with team members and other departments to solve complex IT issues • Continuously improve technical skills through professional development opportunities.

Desktop Support Analyst We are on the hunt for a Desktop Support Analyst to join our team located in Playa Vista, California. This role is instrumental in providing computer and facilities helpdesk support to all staff and onsite clients. As the first line of support, this role is end-user facing and requires a strong understanding of various IT principles. Responsibilities:• Serve as the first responder for technical support & facilities service, ensuring requests are resolved, routed, or escalated for prompt resolution.• Document processes and procedures as needed and contribute regularly to the catalog of self-service documentation.• Maintain general IT policy and ensure end-users stay trained accordingly.• Manage end-to-end break/fix issues that involve replacing and repairing equipment.• Oversee the Helpdesk ticketing system and respond to/assign all tickets within SLAs.• Assist with new user hardware provisioning and equipment maintenance.• Participate in employee onboarding, ensuring new employees have a smooth and seamless experience.• Assist with end-user system/software deployment and maintenance.• Manage and support office A/V equipment.• Have the ability to work well with various departments.• Comfortable lifting heavy equipment (e.g.,battery backups, computer monitors and towers, etc.).• Strong knowledge of Mac OS and Windows 10/11 operating systems.• Familiarity with modern IT Service Management platforms (ServiceNow preferred)• Strong problem-solving and critical thinking skills, ability to prioritize workload, and detailed, methodical approach to troubleshooting and resolving issues based on company demands.• Team player who is comfortable working independently to maximize team/department performance. Skills: Mac OS, Okta, Active Directory, TCP/IP For immediate consideration, direct message, Reid Gormly on LinkedIN

Help Desk Analyst We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for providing technical assistance and support to our users, troubleshooting various software and hardware issues, and maintaining our computer systems. You will also be required to assist with database management and utilize Citrix Technologies, EO/IR systems, Lotus Notes, and Microsoft Active Directory. Responsibilities:• Provide technical assistance and support for incoming queries and issues related to ERP software.• Respond to queries either in person or over the phone.• Train computer users on how to properly use new computer hardware or software.• Maintain daily performance of computer systems.

Desktop Support Analyst Robert Half is assisting a leading investment management firm to hire for a full-time Desktop Support Analyst onsite in Boston. They are looking for a motivated, tech-savvy Desktop Support Analyst to join their team. This role provides high-level support towards the firm's overall productivity by supporting users and maintaining a high level of system reliability and availability. Being a part of an investment firm, you will be expected to deliver quick and effective solutions to our team's challenging IT problems. Responsibilities:<ul><li>Provide desktop/laptop support across the firm; troubleshoot hardware and software issues.</li><li>Complete ticket entries for all reported incidents and requests in the ticketing system.</li><li>Troubleshoot, diagnose, and resolve technical hardware and software issues in a Windows environment.</li><li>Provide assistance and training to end-users regarding hardware/software usage.</li><li>Maintain and deploy software updates and patches.</li><li>Monitor and handle scheduled backups of systems.</li><li>Assist in the implementation and support of cloud-based systems.</li><li>Cooperate closely with the IT team, providing feedback and taking direction.</li><li>Document procedures, standards, best practices configurations, settings, etc.</li></ul>

IT Support Robert Half is looking for a Help Desk / Technical Admin professional that will be supporting various IT needs including some Data Migration, filing support and other IT duties!This is an onsite contract opportunity based in Ashland, OR. What you will do:<ul><li>File transfering</li><li>Supporting IT issues and troubleshooting for resolution</li><li>Being a point-of-contact for end-users</li><li>Hardware and Software support</li><li>Other duties as assigned </li></ul>