29 results for Help Desk Support Manager in Philadelphia, PA

Senior Analyst-Technical Support Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities • Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. • Administration knowledge of Windows 10/11, Server 2019 or newer • Ability to write Windows batch, PowerShell or Python scripts. • Administration of Enterprise batch scheduler a strong plus • Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas • Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. • Perform demonstrations of technology solutions to Staff. • Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues • A+, Security+, Network+, Apple and/or Microsoft certification • Ability to effectively communicate verbally and in writing • General Hardware Support (Desktop/Laptop, Mobile Device) • ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience

Account Manager We are currently seeking an account marketing manager to support our client's workload in a hybrid environment. Business needs will require consultant to be on site a minimum of 20% of the normal work week, with flexibility to be on site up to 60% of the time depending on the week. Candidates should be commutable to the SW Philly/Center City area. Account Manager will support assigned business partners and portfolios and should have the ability to write clear and effective briefs, review and assess marketing strategy, understand target audiences, competitive intel, deliverables, and an approach that is focused on retention strategy. Candidates should possess the ability to understand higher level insights and market intel. Required: Ability to create decks, run meetings, communicate effectively and professionally Write clear, concise, and effective communications Willingness to support assigned portfolio accounts as needs arise Experience with project management software to review updates, materials, etc Experience working in a fast-paced agency or similar setting Comfortable being the key point of contact to manage business relationships and partnerships Preferred: Workfront Experience Please do not apply if you cannot accommodate a hybrid schedule or if hourly pay requirements deviate drastically.

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Account Manager Robert Half is hiring for a Director of Business Development for a leading, global automation company located in Garnett Valley, PA. This person will help set the strategic direction and development for sales activities in the United States, and make sure that globally set targets and initiatives are met. This position is 100% ONSITE. The Director of Business Development will manage a team of sales professionals and work cross-functionally to achieve established sales targets. Through effective leadership and by maintaining and active presence with customers in the market, they will provide strategic and operational management support. They will work directly with the US Strategy team. Responsibilities:<ul><li>Develop and execute a business plan and strategies to maintain existing customers, attract new customers, and increase sales volume and profitability</li><li>Manage the day-to-day sales activities, providing leadership to the sales team</li><li>Improve product knowledge and sales skills through ongoing training for all sales personnel</li><li>Review sales activity of existing office accounts, analyzing sales and operational records, reports, profitability, and overall strategy for the sales department</li><li>Work cross-functionally with the marketing team, accounting team, etc. to achieve sales targets</li><li>Motivate, coach, and mentor the sales team, building a positive and productive work environment</li><li>Organize and coordinate operations in ways that ensure maximum profitability and productivity</li><li>Travel as required</li></ul>

Tax Manager - Investments Dynamic investment firm seeks a Tax Manager (Fund Accounting) with partnership tax expertise. The candidate will lead the firm’s tax compliance function and assist in financial reporting and daily operations responsibilities for the various funds and investment vehicles. This role is expected to be on a hybrid, minimum 3 day a week in person, schedule for the foreseeable future. Essential Duties & Responsibilities:<ul><li>Lead tax compliance function of the private equity funds, co-investment vehicles, upper tier entities, various holding company structures, and other firm entities with support from larger finance team, fund administrator, and outsourced tax preparers</li><li>Assist in preparation of financial statements and reporting, including annual audits</li><li>Assist finance team with daily operations responsibilities (Treasury, Compliance, AR, AP, etc.)</li><li>Support finance team in portfolio company reporting and valuation, including interfacing with portfolio company finance executives and tax preparers</li><li>Maintain/evolve estimates and forecasting models for business leaders and finance management.</li><li>Prepare ad hoc reports/analyses as necessary to provide insight and support for management</li><li>Periodically assist in investor relations projects, including interfacing with the firm’s institutional and high net worth individual investors</li></ul>

Cashing Posting Manager/Supervisor We are currently working with a healthcare firm on their search for a thorough Cashing Posting Manager/Supervisor with a background within the healthcare industry. This candidate will provide accounting and clerical assistance to the accounting department by processing client invoices, completing accounts payable transactions, assisting with daily cash management, posting general ledger activities, performing financial analysis, and fulfilling additional accounting related request. Ultimately, the successful Cashing Posting Manager/Supervisor will assist with providing thorough accounting support to the finance team and utilizing/implementing internal accounting procedures within compliance with US GAAP. What you get to do daily• Reconcile accounts payable and remittances• Applied cash to appropriate accounts• Create reports to accurately track financials• Assist with rejected invoices• Cash Applications• Account Reconciliation• Address payment issues/inquiries• Conduct cash posting audits

Financial Reporting Manager/Director We have partnered with a financial services client on their search for a Financial Reporting Manager/Director, preferably with public accounting experience. This role will be responsible for the reporting and financial analysis process including preparing financial statements and reports, assist with financial business planning, analysis and forecasting support, coordinate the annual audit per IRS guidelines, oversee the processing of daily general ledger functions including journal entries, monitor internal controls, and assist with process improvement of new accounting policies. This Financial Reporting Manager will also oversee international business units. The ideal candidate for this role should have strong technical accounting abilities, high attention to detail, and an analytical mindset. How you will make an impact· Generate monthly, quarterly financial reports & statements· Account Reconciliation · Cash Receipts· Coordinate internal and external audits· Build and establish strong client relationships· Audit financial statements and tax returns· Perform financial forecasting· Monitor Compliance· Recommend areas for revenue generation· Assist with ad hoc projects

Director of Finance A well-established distribution organization in Mercer County, NJ is looking to bring on a Controller to lead their growing company. This Controller will support full general ledger management in addition to managing the financial success of the company. Qualified Controller candidates should have 10+ years of experience supported a sales and service organization with month end close, budgeting, and forecasting addition, this Controller should have previous experience managing a small team and be comfortable with the management of multiple company P& L’s. This is an excellent opportunity to join a strong stable organization and support its overall growth! The company is looking to hire asap and offers an excellent benefits and compensation package. To apply, email a resume in a Word Document format to Robert Half International. Or call Lindsay Jenkins, at 609-681-7970 to discuss this opportunity.

Associate Responsibilities: • Work among large and small teams of attorneys on multiple complex matters, with a primary focus on securities fraud actions and/or complex class actions. • Perform extensive research and writing on sophisticated legal issues involving federal and state securities laws. • Develop, manage, and execute litigation strategies and tactical decision-making at various stages of litigation, including management of complex multi-party discovery and client management. • Assist with the management of clerical staff to ensure support work is completed promptly and correctly. Qualifications • 3-4 years of complex litigation experience preferred • Must have excellent credentials and writing ability • Strong communication skills and ability to work collaboratively • Ability to learn on the job and successfully integrate guidance and feedback • Ability to work in a professional manner and manage a fast-paced environment with a consistently calm, positive demeanor • Proficiency in or advanced knowledge of Word, Excel, Outlook

Accounting Manager A dynamic software company based in Philadelphia; Pennsylvania area is searching for an efficient results-driven Accounting Manager. You will be responsible for managing the accounting team, preparing financial reports, analyzing financial data, and implementing strategies to optimize financial processes. The Accounting Manager plays a key role in budgeting, forecasting, and financial planning, providing valuable insights to support decision-making at both operational and strategic levels. If you are looking for a healthy work environment where your efforts are valued and rewarded, this company may be a great fit for you. As an Accounting Manager your key responsibilities will be but are not limited to: · Collaborate with FP& A and accounting management to deliver relevant and timely reporting of financial data analytics. · Assist in the preparation of GAAP financial statements, including document preparation, data analysis, validation and reconciliation processes. · Regular review and analysis of balance sheet and income statement accounts · Prepare and manage budgets, forecasts and financial reports · Prepare various technical accounting analyses, policies, and procedures. · Drive and manage the full accounting team performance of the close process to meet tight deadlines.

Human Resources Business Partner Robert Half Talent Solutions is offering an exciting opportunity for a Human Resources Business Partner to join a leading organization in the Allentown, Pennsylvania. As an HR Business Partner, you will be responsible for providing leadership, developing and executing People & Culture (P& C) programs, and driving performance and talent management within the organization. This role is also responsible for delivering comprehensive coworker relations support and maintaining an up-to-date Job Role library. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Responsibilities:• Provide leadership to internal customers and within the broader People & Culture (P& C) Organization• Establish effective working relationships with internal and external customers to promote positive coworker relations and engagement efforts• Develop and lead execution of P& C programs that support departmental objectives, impacting the attraction, motivation, development, and retention of talent• Drive and support all performance management, talent management, and talent development programs• Deliver comprehensive coworker relations support utilizing consulting, coaching, counseling, and influencing skills• Conduct thorough and objective investigations related to coworker relations issues• Assist coworkers and managers by handling P& C related questions, policy interpretation, and helping resolve coworker relations issues• Provide guidance on company policies as outlined in the Coworker Handbook and in accordance with all policies and procedures• Create and facilitate training programs as necessary• Maintain an accurate and up-to-date Job Role library• Recommend approaches, programs, policies, and procedures to effect continual improvements in department efficiency• Conduct exit interviews, share feedback, highlight trends• Collaborate with leadership on opportunities or issues within the business and develop innovative solutions to address• Identify critical roles and high potential coworkers within assigned business area• Partner with Centers of Excellence to drive organizational talent management and programs, compensation planning programs, and diversity and inclusion programs.

Controller Controller A client of ours is looking for a Controller for a contract role. The ideal candidate will have a strong background in financial consolidations, proficiency with Hyperion HFM and S/4 Hana, and a must experience in the manufacturing industry. Experience with OneStream is a plus. Responsibilities of Controller<ul><li>Oversee and manage the consolidation of financial statements for multiple entities.</li><li>Utilize Hyperion HFM to perform financial consolidations, reporting, and analysis.</li><li>Leverage S/4 Hana for financial data management and integration.</li><li>Provide financial insights and recommendations to support business decision-making.</li><li>Ensure compliance with financial regulations and standards.</li><li>Coordinate with various departments to gather, analyze, and report financial data.</li><li>Lead the implementation and optimization of financial systems and processes.</li><li>Support the month-end and year-end close processes.</li><li>Prepare detailed financial reports and presentations for senior management.</li><li>Collaborate with external auditors during audits and ensure timely completion.</li><li>Performs other duties as assigned</li></ul>

Sr. Accountant Our client is seeking a highly skilled and experienced Senior Accountant to join our finance team. The Senior Accountant will be responsible for ensuring the accuracy and integrity of financial records, preparing financial statements, and providing key insights through financial analysis. This role is critical in supporting our financial operations and contributing to the strategic financial planning of the organization. Key Responsibilities: <ul><li>Financial Reporting: Prepare and review monthly, quarterly, and annual financial statements in accordance with Generally Accepted Accounting Principles (GAAP).</li><li>General Ledger Management: Maintain and reconcile general ledger accounts, ensuring all financial data is accurate and up-to-date. Perform month-end and year-end close processes.</li><li>Budgeting and Forecasting: Assist in the preparation of budgets and forecasts. Monitor and analyze budget variances and provide actionable insights.</li><li>Audit Preparation: Coordinate and prepare for internal and external audits. Ensure all financial documentation is accurate and available for auditors.</li><li>Compliance: Ensure compliance with all relevant financial regulations and company policies. Stay informed on changes in accounting standards and regulations.</li><li>Internal Controls: Develop, implement, and maintain effective internal control procedures to safeguard assets and ensure the accuracy of financial data.</li><li>Accounts Payable and Receivable: Oversee the accounts payable and receivable functions, ensuring timely and accurate processing of transactions.</li><li>Financial Analysis: Conduct financial analysis to support business decisions, including cost analysis, profitability analysis, and trend analysis.</li><li>Tax Compliance: Assist in the preparation and filing of tax returns and ensure compliance with all tax regulations.</li><li>Special Projects: Participate in special projects and initiatives as assigned by the Finance Manager/Director.</li></ul>

Director of Marketing We are hiring a Marketing Director/Marketing Project Manager for a client in King of Prussia, PA. This is an onsite position with a construction company. Candidates must have industry related experience. If you have a strategic marketing background & are looking to join a growing, high energy organization we invite you to apply! <ul><li>Organize and create proposals, capabilities packages, qualifications statements, and presentations in creative support of the business development team</li><li>Develop collateral for internal communications, sales support, training, recruiting, tradeshows & company events (i.e. brochures, folders, sell sheets, flyers, photo albums, groundbreakings, jobsite photography, trailer materials, jobsite signage, etc.)</li><li>Manage and maintain company website, social media platforms and social media campaigns</li><li>Design and implement print and web campaigns and maintain mailing lists in Salesforce</li><li>Write press releases for company awards, new hires and client events</li><li>Ability to work in Adobe Creative Suite & InDesign</li><li>Working with PPC Campaigns, Google Ads, Googe Analytics</li></ul>

Data Analyst We are in search of a Data Reporting Analyst to join our team in Wilmington, Delaware. This role revolves around the comprehensive analysis and summary of data from reports pertaining to Contract Lifecycle Management. The successful candidate will assist in the development of a pre-conversion strategy and will be proficient in utilizing various data analytics tools. Responsibilities:• Review, cross-reference, align, and interpret Contract Lifecycle Management reports and SAP reports• Analyze reports provided and make determinations based on preset criteria• Recategorize information based on conducted analysis and given criteria• Visually capture and present data based on analysis conducted in forms such as tables, charts, and workflows• Maintain a comprehensive understanding of SOX requirements, controls, and processes• Utilize Conga (Salesforce platform) and DocuSign for various tasks• Collaborate closely with Contracts Management & Legal Affairs and IT teams• Exhibit strong project management skills and ability to work independently• Display excellent communication skills, both oral and written• Comfortably work in system and run reports• Demonstrate knowledge of or prior support in legal teams, contracting or contract lifecycle management• Show proficiency in Microsoft Office Applications (PowerPoint, Word, SharePoint, Visio, Excel)• Exhibit skills in BusinessObjects Technologies, Database, EO/IR systems, Microsoft, Microsoft Word, AB Testing, Business Intelligence (BI), Business Requirement Document, Create Dashboards, Data Analysis, SQL, Python.

PA/NJ Insurance Defense Attorney Insurance Defense Associate (Philadelphia) Our client, a thriving Mid-Sized Law Firm located in Center City Philadelphia, PA, is seeking a dynamic Insurance Defense Associate to join their team. With a close-knit, familial atmosphere, this firm was founded in the early 2000’s from a larger firm, bringing with them extensive experience. Boasting dozens of attorneys and supported by a dedicated paralegal team, our client represents self-insured and utility clients in high-end defense work across various practice areas, including Aviation Law, Catastrophic Personal Injury, Commercial Litigation, and more. Responsibilities:<ul><li>Participate in litigation, including Discovery court, Depositions, and other litigation</li><li>Handle pleadings and provide support in high-stakes defense cases</li><li>Conduct legal research and analysis on various issues.</li><li>Draft legal documents, including pleadings, motions, and briefs.</li><li>Attend court proceedings and hearings.</li><li>Communicate effectively with clients, opposing counsel, and other stakeholders.</li><li>Assist in case management and strategy development.</li><li>Stay updated on changes in the legal landscape and relevant laws.</li></ul>

Plant Controller Robert Half is looking for an ambitious Plant Controller to join a well-respected services company. The Plant Controller plans and directs all accounting operational functions, manages the accumulation and consolidation of financial data for internal and external financial statements, analyzes accounting and internal control systems, and guides departmental staff. Working with this company, you will receive competitive and comprehensive compensation and benefits package, as well as strong career growth. This permanent position is for a Controller who will work in the South Jersey region. Responsibilities:<ul><li>Develop and maintain strong internal controls in line with accounting policies and GAAP.</li><li>Manage inventory to optimize turnover, minimize carrying costs and ensure accuracy and valuation.</li><li>Lead standard cost maintenance and variance analysis, including establishing and maintaining bills of material, product routings, material, labor, and overhead costs.</li><li>Implement cost accounting policies and procedures in accordance with GAAP.</li><li>Develop cost estimates for new products and business initiatives, and contribute to pricing decisions.</li><li>Lead plant performance management related to sales margins, inventory, and production analysis.</li><li>Identify and support initiatives to reduce the plant's total delivered cost and improve processes.</li><li>Lead capital expenditure projects' assessment to support decision-making and manage fixed assets.</li><li>Oversee month-end related close activities in the financial cycle, prepare journal entries related to cost allocation, inventory adjustments, and reserves analysis.</li><li>Lead the manufacturing conversion and cost standardization, creating a global standardization system.</li></ul>

Bilingual HR Generalist We are offering an exciting opportunity for an HR Generalist in Phillipsburg, New Jersey. This role involves a variety of responsibilities in the HR department such as recruitment, training, and compliance. You will play a key role in supporting our operations and ensuring a positive and efficient workplace environment. Responsibilities: • Manage recruitment processes according to operations demands, utilizing our internal database • Collaborate with employment agencies and on-site Supervisors to fill positions and ensure performance standards are met • Process new permanent documents and conduct on-site new permanent orientation, including training on time-tracking systems and providing company required training • Oversee associate’s time and attendance records to ensure accurate timecard recording • Track associate’s weekly working hours to stay compliant with customer standards • Prepare payroll and time & attendance reports for management as needed • Address personnel issues and concerns swiftly and effectively in accordance with company procedures • Conduct exit interviews and assist with accident investigations to provide root cause analysis • Support and coach management team members with performance and behavioral issues • Report on Key Performance Indicators (KPIs) for management • Act as the Safety & Security and Quality Coordinator for the facility Skills: • ADP - Financial Services • ADP Workforce Now • ATS - Asynchronous Transfer Mode • Ceridian • HRMS • About Time • Benefit Functions • Compensation Administration • Compliance • Employee Relations

Data Reporting Analyst We are seeking a certified Data Analyst to join the team. The successful candidate will turn data into information, information into insight and insight into business decisions. Some responsibilities of the Data Analyst include conducting full lifecycle analysis to include requirements, activities and design, as well as developing analysis and reporting capabilities. You will also identify improvements to quality control plans by monitoring performance. Your responsibilities:- Communicate findings of data analysis to managers, written and verbally- Create business reports that provide insight into key data points- Monitor data to identify changes in financial and business trends- Support database updates and maintain accuracy- Create data recording systems and business analysis for the department to use- Help various departments, including marketing and sales, reach their goals through analysis- Analyze data reports regularly, identifying and resolving any mistakes- Accurately examine and gather data for various types of business reports

Administrative Assistant A local CPA Firm is in the market for an enthusiastic Administrative Assistant to hop on board and be the backbone of their team, propelling forward the exciting growth of their practice! The ideal candidate will be highly organized, detail-oriented, and capable of managing various administrative tasks efficiently. While prior experience in a CPA firm would be helpful, candidates with a strong administrative background and a willingness to learn are absolutely welcome! Basic experience with QuickBooks or similar accounting software is advantageous but not required. Responsibilities: <ul><li>Provide administrative support to the team of CPAs and other staff members.</li><li>Manage and organize office operations, including filing, data entry, and maintaining office supplies.</li><li>Assist with client communications, scheduling appointments, and managing client files.</li><li>Prepare and distribute correspondence, reports, and other documents as needed.</li><li>Assist with basic bookkeeping tasks using QuickBooks, such as data entry and generating reports.</li><li>Coordinate meetings and appointments, both internally and with clients.</li><li>Assist with special projects and other duties as assigned by management.</li></ul>

ERP Application Support Robert Half is hiring an ERP Application Support Analyst. Hybrid role. 1 day onsite a week Responsibilities:- Tier 2 and 3 tickets- Onboarding/offboarding of users- Troubleshooting hardware issues, - Working on projects for system upgrades- Work with IT Teams and vendors to troubleshoot security/network issues Provide ongoing maintenance, support and development to assigned applications and implement new products.- Troubleshoot, research, and solve technically challenging problems involving integrated systems.- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.- Create and route required operational and management reporting needs as required by management and regulatory agencies.- Solid understanding of operational / clinical services and information / work flow of assigned areas.- Ability to analyze, diagnose, support and implement process/operational change.- Level 3 support for Application related issues.

Sr. Accountant Are you a meticulous and professional Senior Accountant looking for a new challenge and growth opportunities? We invite you to apply for an exciting role where your skills in teamwork, analytical thinking, and a proactive approach will be highly valued. Responsibilities:<ul><li>Perform essential duties for financial closing on a monthly, quarterly, and annual basis for our insurance entity (and management company</li><li>Conduct thorough account reconciliations and manage journal entries.</li><li>Analyze and report on variances in key accounts, explaining fluctuations effectively.</li><li>Assist in compiling quarterly and annual financial statements and related disclosures.</li><li>Collaborate with external auditors by providing necessary support and explanations during financial statement audits.</li><li>Contribute to the creation, implementation, and maintenance of internal controls, policies, and procedures.</li><li>Assist the Controller in preparing materials for quarterly Board meetings, including presentations, industry highlights, and more.</li></ul>To apply, email a resume in a Word Document format to Robert Half International. Or call Lindsay Jenkins, at 609-681-7970 to discuss this opportunity.

Accounting Clerk We are in the process of recruiting a meticulous and organized Accounting Clerk to join our team. The role is based in Jenkintown, Pennsylvania, and operates within the telecom industry. As an Accounting Clerk, you will be entrusted with administrative tasks, ensuring efficient operations across multiple departments within the school. Responsibilities: • Assist in the management of daily operations, coordinating across various school departments • Oversee the calendar and daily agendas of the Head of School, managing calls and visitors, solving routine problems and providing necessary information • Provide administrative support to various committees and assist with meeting preparation, scheduling, and record keeping • Coordinate all-school events for faculty and staff, including in-service days and opening and closing administrative days • Collaborate with the communications team to support internal and external communications • Execute special projects as assigned, including preparing slide presentations and other program materials • Support fundraising goals and participate in the planning and execution of events • Manage communication with major donors, including scheduling appointments, answering questions, and performing necessary problem solving • Provide administrative assistance to the Board of Trustees, coordinating meeting arrangements, and maintaining records • Communicate with parents, volunteers, donors and the public to address and resolve concerns or questions, referring issues to the relevant department or division directors when necessary.

Job Information Litigation & Bankruptcy Specialist I - Ma... We are offering a contract opportunity for a Litigation & Bankruptcy Specialist in the manufacturing industry located in Norristown, Pennsylvania. This role is primarily administrative, focusing on the effective management of a portfolio of classified relationships, implementing collection strategies, and overseeing the reduction of non-performing assets. Responsibilities: • Aggressive management of a portfolio of classified relationships • Development and implementation of collection strategies • Reduction of non-performing assets and appropriate recognition of write-offs • Prevention of write-offs wherever possible • Arranging for repossession of equipment in accordance with laws, codes, and internal policies • Review and processing of legal invoices and other related expenses associated with litigation • Reconciliation of agency wires • Monitoring and managing functional inboxes • Providing support on accounts placed with an agency • Completing monthly audits for 3rd party agencies • Adapting to changing priorities and working well with others • Communicating strategies and outcomes effectively • Organizing a vast array of facts and data to provide risk-related recommendations • Managing complex legal, business, and financial structures independently.

Director software implementation We are offering an opportunity for a Director role within the Paper/Packaging industry based in Fort Washington, Pennsylvania. This role involves leading the daily operations of our detail oriented Services organization, with a focus on improving processes and systems, managing team performance, and overseeing financial and performance reporting. You will also be expected to collaborate with different departments within the company. Responsibilities: • Lead the daily operations of the detail oriented Services organization, including implementing improved processes and systems • Act as an escalation point for detail oriented Services team members and our customers • Oversee the execution of detail oriented Services and Customer Operations strategies • Collaborate with external organizations to supplement our delivery capabilities • Work closely with other company leaders and departments to operate the detail oriented Services organization effectively and profitably • Represent detail oriented Services as an organizational leader in collaboration with other parts of the organization including Sales, Marketing, Finance, Product Management, Development, and HR • Manage and develop the detail oriented Services project managers and managers, which includes but is not limited to performance management, recruitment, retention, and overall leadership responsibilities for the team • Mentor and support managers in their efforts to effectively lead their teams • Possess strong interpersonal and negotiation skills, with a high degree of self-motivation, ability to work independently and make sound and effective decisions that may impact project execution, financial results, and customer relationships • Maintain a high proficiency level in computer skills including Microsoft Word, PowerPoint, Excel, and Project • Display excellent organization, time management, and presentation skills.