294 results for Customer Service Manager

Billing Clerk We are looking for a meticulous Billing Clerk to join our team in Lyon, California. This role is perfect for someone who thrives in a fast-paced environment and has a keen eye for detail. The ideal candidate will be responsible for managing billing processes and ensuring accuracy in financial transactions. Join us in contributing to the efficiency and effectiveness of our billing operations. Responsibilities: • Manage and process billing statements with accuracy and attention to detail. • Utilize accounting software systems to maintain and update financial records. • Handle accounts payable and receivable tasks, ensuring timely payments and collections. • Respond to inbound calls and inquiries regarding billing issues and provide exceptional customer service. • Collaborate with team members to improve billing procedures and resolve discrepancies. • Use EHR and Epic software to manage electronic health records related to billing. • Ensure compliance with financial regulations and company policies in all billing activities. • Assist with the preparation of financial reports related to billing operations. • Monitor and maintain accurate records of all billing transactions. • Support the finance team with additional accounting functions as needed.

Accounting Manager ACCOUNTING MANAGER - Private Equity Backed and Well-Respected Company in AlpharettaMy client, a private equity backed and well-respected company in Alpharetta, is searching for an experienced Accounting Manager to oversee their monthly close process and ensure accurate and timely financial statements. The Accounting Manager role requires a deep understanding of US GAAP and accounting processes to manage complex accounting duties and execute strategic initiatives and will work closely with corporate leadership and regional management, necessitating excellent communication, collaboration, and influence skills. This high-visibility role involves direct interaction with the VP of Accounting, CFO, VP of FP& A, and other executives. Success in this position requires initiative, a positive attitude, and consistent delivery of results. Essential Functions:<ul><li>Plan, direct, and manage accounting activities including cash accounting, payroll, accounts payable/receivable, fixed assets, prepaids, and accruals. Review accounting reconciliations and approve journal entries.</li><li>Provide leadership, coaching, and mentoring to the Accounting Department team, fostering an environment that encourages diverse perspectives and solutions.</li><li>Ensure timely and accurate financial closes on a monthly, quarterly, and annual basis. Implement, document, and maintain processes to improve the close and reporting cycles.</li><li>Prepare and present the company’s reporting package. Identify recurring and non-recurring transactions for management reporting.</li><li>Oversee the general ledger, including journal entry reviews and monthly reconciliations. Perform variance analysis and present results to leadership.</li><li>Manage revenue recognition procedures and accounts receivable, working closely with the Revenue Cash Management team to drive efficiencies and establish best practices.</li><li>Develop and enforce effective internal controls to ensure GAAP compliance and minimize company risk.</li><li>Support the establishment of annual financial objectives aligned with the company's operational and growth plans, including revenues, expenses, and overall profitability.</li><li>Manage other projects as needed, such as system implementations and upgrades.</li><li>Handle quarterly lender reporting and support the annual audit process.</li></ul>

Bilingual Administrative Assistant We are looking for a detail-oriented Administrative Assistant to join our team in Pompano Beach, Florida. In this role, you will be heavily involved in customer service, administrative tasks, and scheduling duties within the industry. This role offers a contract employment opportunity, where your main responsibilities will include interfacing with homeowners, contractors, and businesses. Responsibilities: • Fielding and managing incoming calls from contractors to confirm order statuses, pricing, and material availability. • Handling customer inquiries and resolving their issues promptly. • Scheduling trucks for material delivery based on customer orders. • Collecting payments and executing orders in a timely and efficient manner. • Assisting customers in person as they come to look at materials. • Sending electronic signatures for documentation as required. • Utilizing MS Office and Sage for various administrative tasks. • Assisting in other administrative duties as required. • Maintaining clear and accurate communication via emails. • Ensuring a smooth and efficient flow of operations within the office.

Accounts Receivable Clerk We are offering a contract to hire employment opportunity for a detail-oriented Accounts Receivable Clerk in the Oil & Gas - Field Services industry. Based in Midland, Texas, the chosen candidate will be part of a dynamic team, working to ensure accurate and efficient processing of customer credit applications and maintaining customer credit records. Responsibilities • Accurately process customer credit applications in a timely manner • Maintain and update customer credit records, ensuring all information is up-to-date and accurate • Monitor customer credit accounts, identifying any issues or discrepancies • Take proactive action to collect delinquent payments, liaising with customers as necessary • Submit invoices through the relevant vendor portals, adhering to all company procedures and policies • Utilize skills in Account Reconciliation, Accounts Receivable (AR), Billing, Cash Applications, Cash Collections, Commercial Collections, Microsoft Excel, Oracle, QuickBooks, SAP, Ariba, and Open Invoice for efficient job execution • Resolve customer credit inquiries, providing excellent customer service at all times • Collaborate with other team members to ensure smooth running of the Accounts Receivable department.

Tax Manager - Public Robert Half is currently working with a client seeking a Tax Manager. This Tax Manager will be an expert in tax returns and financial statements, and have strong skills in Excel and tax software. If you are an experienced Tax Manager looking for a challenging role at an established company, this may be the role for you. Responsibilities - Review and provide oversight for quarterly and annual payroll tax returns - Assist in the review of the calculation and distribution of W-2s and 1099s - Assist with compliance with financial and tax reporting policies and procedures - Support compliance and planning for tax matters like waivers and tax returns - Prepare and examine complex income tax returns - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Assist in quality control review for all financial statements - Convey tax best business practices to accounting managers and staff accountants - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments

Cost Accountant Robert Half has an exciting direct hire opportunity for a Project Cost Accountant in the heart of FARMINGTON HILLS, Michigan. This role will involve working for an elite client within the communication systems industry, utilizing skills such as cost accounting, budget processes, aia billing, and full cycle accounting. The position is ideal for individuals who have a knack for number crunching, with a focus on growing their career and working with a world class organization that has grown exponentially! Responsibilities:<ul><li>Manage and maintain financial records in NetSuite, including creating project accounts, generating reports, and managing customer and vendor records.</li><li>Handle full-cycle Accounts Payable and Receivable processes, including account coding, posting, reconciling discrepancies, and executing online bill payments.</li><li>Conduct thorough job cost management and multistate sales tax calculations for AP/AR, along with preparing bank deposits and journal entries.</li><li>Maintain comprehensive accounting schedules, such as deferred revenue and amortization, and ensure accuracy in financial documents using tools like Excel and NetSuite.</li><li>Oversee collections by verifying documentation, making collection calls, negotiating payment terms, and processing liens, while also suggesting process improvements and performing additional administrative duties as required.</li></ul>

Member Services Representative We are offering a short term contract employment opportunity for a Member Services Representative in Washington, District of Columbia. The role includes a variety of job functions such as managing employee benefits, conducting candidate reference checks, and handling complaints. This role is crucial in our team as it involves direct interaction with our members and contributes significantly to our service delivery. Responsibilities: • Answer and manage day-to-day queries regarding employee benefits • Ensure efficient benefits administration including enrollment and census reports • Conduct candidate reference checks as part of the recruitment process • Post job vacancies on relevant platforms as needed • Handle offboarding processes for outgoing employees • Utilize CRM and ERP - Enterprise Resource Planning systems for efficient management • Use Microsoft Excel and Microsoft Office Suites for various administrative tasks • Perform basic accounting functions related to the role • Manage benefit functions including claim administration • Handle complaints, ensuring they are resolved in a timely and efficient manner.

Project Manager Robert Half is excited to announce a Project Manager opportunity with one of our biggest clients in the healthcare industry: Implementation Project Manager: This position requires the use of Project Management discipline (scope/timeline/risk management) to implement new clients (both internal and external), and well as manage change implementations for existing clients. They are responsible for managing project artifacts (project plan, business requirements, status, warranty, etc.), and will facilitate and lead collaborative efforts with cross-functional teams to execute and deliver new/change implementations. Primary Responsibilities• Provide Project Management discipline (scope/timeline/risk management) to implementation of new clients (both internal and external); including change implementations for existing clients• Manage project artifacts (project plan, business requirements, status, warranty, etc.)• Facilitate and lead collaboration with cross-functional teams to execute and deliver new/change implementations• New: Serve as client facing representative of Client Implementations team• Communicate and implement project risk and/or issue management plans

Sr. Controller Our client in the safety service industry is looking for a Sr Controller to take over and manage the Accounting department. The role offers great compensation and a hybrid schedule in the West side of Houston, TX. What you get to do every day <ul><li>Financial Reporting: Accurately close monthly financials. Develop and implement processes and procedures to expedite the monthly closing process while ensuring accuracy of the financial statements, ensuring compliance with accounting principles and regulatory requirements.</li><li>Financial Leadership: Provide strategic financial guidance to executive leadership, including budgeting, forecasting, and financial analysis. </li><li>Team Management: Lead and develop the accounting team, fostering a culture of collaboration, accountability, and continuous improvement. This position will also need to work closely with dispatch and operations to ensure field ticketing/invoicing is done accurately and on time.</li><li>Internal Controls: Implement and maintain effective internal control procedures to safeguard company assets and ensure compliance with policies and regulations.</li><li>Cash Flow and Treasury Management: Manage banking and optimize cash flow, working capital, and financial risk to support the company's operational needs and strategic initiatives. Maintain covenant compliance reporting with senior lenders.</li><li>Strategic Planning: Contribute to the development and execution of the company's financial strategy, supporting long-term growth and profitability. Create and establish financial objectives that align with company strategy. Communication skills to answer F& A questions quickly and concisely in a boardroom setting.</li><li>Financial Analysis: Develop meaningful financial KPIs to drive improved business performance. Ability to conduct ad-hoc financial analysis and provide accurate, detailed reports in a timely manner (revenue and gross margin by service line, asset utilization, revenue by customer, etc.) </li><li>Audit Coordination: Serve as the primary point of contact for external auditors, managing the audit process and ensuring timely completion of annual audits.</li><li>Tax Compliance: Oversee tax planning and compliance activities</li></ul>

Office Assistant We are offering a contract to hire employment opportunity for an Office Assistant in the Agriculture industry, based in VISALIA, California. Our team is seeking a highly organized and detail-oriented individual, who will be tasked with a range of responsibilities, from processing customer credit applications to maintaining accurate customer credit records. For more information call Yohana Roman 559-312-1064 or Andrea Alva 559-365-7048 Responsibilities:• Process customer credit applications accurately and efficiently• Maintain accurate customer credit records• Monitor customer credit accounts and take appropriate actions to collect delinquent payments• Display strong knowledge of Microsoft Office, particularly Excel and Word• Demonstrate strong customer service skills in all interactions• Perform filing and data entry tasks accurately and efficiently• Exhibit self-motivation and attention to detail in all tasks• Communicate effectively over the phone, as regular contact with our CEO is required• Utilize bilingual skills, if available, to better assist a diverse customer base• Use Excel formulas to process and analyze data effectively.

IT Coordinator We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: • Provide first-level contact and problem resolution for all users with hardware, software, and applications problems. • Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases. • Answer helpdesk tickets promptly and professionally, ensuring high levels of customer satisfaction. • Utilize Citrix Technologies for secure, remote access to Windows desktops and applications. • Maintain and update the database with accurate and current information. • Support EO/IR systems to monitor and analyze critical situations. • Use Lotus Notes to manage emails, calendars, and instant messaging. • Work with Microsoft and Active Directory for network user and computer account management. • Handle computer hardware issues and provide support to ensure optimal performance. • Apply Configuration Management strategies to manage system configurations and changes. • Provide Deskside Support for end-users, troubleshooting hardware and software issues. • Support Desktop Hardware, ensuring all systems are operational and updated. • Manage Answering Inbound Calls, providing prompt and effective customer service.

Office Assistant/Receptionist/Billing We are offering a contract to hire employment opportunity for an Office Assistant in the logistics industry, based in El Segundo, California. The successful candidate will be primarily focused on clerical tasks, customer service, and office functions. This position will require a high level of organization and attention to detail, as well as proficiency in Microsoft Office Suites. Responsibilities: • Maintain and update files and records efficiently to ensure they are easily accessible • Sort and distribute incoming mail and prepare outgoing mail • Answer phone calls, take messages or redirect calls to appropriate colleagues • Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc. • Undertake basic bookkeeping tasks and issue invoices, checks etc. • Assist in office management and organization procedures • Monitor stocks of office supplies and report when there are shortages • Assist in making travel arrangements and booking venues for conferences and events • Perform other office duties as assigned • Exhibit excellent customer service skills in all interactions.

Accounting Manager Robert Half Management Resources is recruiting for an Accounting Manager for our manufacturing client on a 3+ month on-site engagement based in Camarillo. The Accounting Manager will report directly to the VP of Finance and play a critical role in stabilizing the accounting operations while they hire a replacement for the recently promoted Accounting Manager. This role will the work closely with the accounting and finance team to support the month-end close (3 days), balance sheet reconciliations, payroll journal entry, A/R - collections, A/P - coding, 2025 budgeting process, analyze budget vs. actual, audit PBC list for internal and external audits, and general accounting. The right person will have a strong understanding of accounting and a positive attitude.

Tax Staff/Senior We are offering an exciting opportunity for a Tax Staff in the Aerospace industry, located in Irving, Texas. The individual will be involved in a variety of tax compliance work, reporting directly to the North American Tax Director. The role demands a strong ability to work independently, as well as collaboratively, with a focus on ensuring accuracy and timeliness in all tasks. Responsibilities: • Assist in the preparation of the company's income tax returns. • Estimate income tax calculations. • Develop documentation to support responses for income tax return audits under the guidance of a tax manager or director. • Stay updated with federal, state, and international income tax legislation. • Interact effectively and work collaboratively with other members of the tax team. • Maintain composure and focus as deadlines approach. • Utilize software such as CCH ProSystem Fx and Microsoft Excel for various accounting functions. • Maintain a high level of customer service when dealing with subsidiaries, affiliates, customers, vendors, and independent accountants. • Assist in other tax areas, such as tax provision, tax audits, and tax research.

Accounting Operations Manager Our client, a leader in their industry where innovation meets excellence, is seeking an accomplished and dynamic Accounting Manager to lead their finance team and drive financial success. If you're passionate about accounting and ready to take on a challenging role within a fast-paced, multi-entity environment, this is the opportunity for you! This role does have potential for growth! Key Responsibilities:<ul><li>Financial Reporting: Oversee and ensure the accuracy and timeliness of financial statements and reports, delivering comprehensive insights to senior management.</li><li>General Ledger Management: Lead the maintenance and integrity of the general ledger, ensuring all entries are accurate and compliant with accounting standards.</li><li>Month-End Closing: Orchestrate the month-end close process, ensuring all financial activities are completed on time and accurately reflected in financial records.</li><li>Consolidations: Manage the consolidation of financial statements across multiple entities, ensuring compliance with corporate policies and regulatory requirements.</li><li>Treasury Management: Oversee treasury functions, including cash flow management, banking relationships, and investment strategies to optimize financial resources.</li><li>Multi-Entity Operations: Handle the complexities of accounting for multiple entities, ensuring seamless integration and reporting.</li><li>Supervision: Lead and mentor a team of accounting professionals, fostering a collaborative and high-performance work environment.</li></ul>Qualifications:<ul><li>Experience: Minimum of 10 years of progressive accounting experience, with at least 5 years in an Accounting Manager role.</li><li>Education: Bachelor’s degree in Accounting or a related field. CPA or CMA certification is highly desirable.</li></ul>Skills:<ul><li>Proven supervisory and team leadership capabilities.</li><li>Strong understanding of financial reporting, general ledger, and month-end closing processes.</li><li>Expertise in financial consolidations and treasury management.</li><li>Exceptional interpersonal and communication skills, with the ability to convey complex financial information clearly and concisely.</li><li>Demonstrated ability to manage multiple entities and complex financial structures.</li><li>Proficiency in accounting software and Microsoft Office Suite, particularly Excel.</li></ul>

Executive Travel Coordinator There is an opening at a growing, dynamic firm for a professional, highly-skilled Executive Travel (Private) Coordinator. This role is in the Investment Management/Companies industry. For this Executive Assistant position, we need candidates who can maintain various administrative duties for executive management. Candidates looking for Executive Travel (Private) Coordinator. opportunities will be interested in this long-term contract / temporary position in the Fort Worth, Texas area. How you will make an impact - Coach and be responsible for other support staff and customer relations - Arrange reports and financial data - Forming presentations - Vet calls - Schedule travel and meeting arrangements

Tax Staff - Public We are looking for a meticulous Tax Staff to join our team in the accounting industry, located in Woodbury, New York. This role will primarily involve preparing and reviewing tax returns, analyzing and maintaining tax records, and assisting with audits. Responsibilities: • Prepare various types of tax returns for individuals, corporations, and partnerships • Provide tax planning and consulting services • Analyze and maintain tax records and reports for compliance with internal and external regulations • Assist with internal and external audits, ensuring all information is supplied accurately and timely • Stay updated on industry trends and current tax practices to ensure the company's compliance • Review financial records, income statements, and documentation to assess accuracy • Communicate effectively with clients to gather necessary information for tax returns • Provide timely and high-quality services that exceed client's expectations • Utilize software such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Microsoft Excel to perform accounting functions and auditing tasks • Maintain compliance and offer excellent customer service.

Tax Manager (Public) A well-respected Robert Half client is seeking a Tax Manager to join the company. This Tax Manager will possess expertise in various types of tax returns and financial statements, along with proficiency in Excel and tax software and technology. This the role for an experienced Tax Manager looking for a challenging role at an established company. For immediate consideration, please visit Carol Nichols, SVP Robert Half Finance and Accounting on LinkedIn and send your resume directly to the email address on that page. What you get to do every single day - Review and distribute W-2s and 1099s - Prepare and examine complex income tax returns - Inspect and provide oversight for quarterly and annual payroll tax returns - Aid in in planning and compliance regarding tax matters, such as waivers and tax returns - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Help review all financial statements for quality control - Determine tax best business practices and relay to staff accountants and accounting managers - Ensure financial and tax reporting policies and procedures are compliant

Admin Generalist Our client is seeking an Administrative Assistant to join our team in San Antonio, Texas. In this role, you will perform various administrative tasks and customer service duties within a credit union setting. This role offers a contract to hire employment opportunity, allowing you to showcase your skills in a dynamic financial environment. Responsibilities:• Provide exceptional customer service to credit union members.• Perform clerical tasks including routine correspondence and form processing.• Verify and maintain records and reports for accuracy and completeness.• Complete financial transactions with precision and attention to detail.• Learn and understand financial terms to effectively communicate with members and colleagues.• Utilize strong organizational and time management skills to manage multiple tasks.• Use mathematical calculations for financial transactions.• Exhibit strong listening skills to understand and meet member needs.• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.• Draw on experience in the Federal Credit Union, Financial Institutions, Banking Industry, and Administrative Assistance to perform tasks efficiently and effectively.

Director software implementation We are offering an opportunity for a Director role within the Paper/Packaging industry based in Fort Washington, Pennsylvania. This role involves leading the daily operations of our detail oriented Services organization, with a focus on improving processes and systems, managing team performance, and overseeing financial and performance reporting. You will also be expected to collaborate with different departments within the company. Responsibilities: • Lead the daily operations of the detail oriented Services organization, including implementing improved processes and systems • Act as an escalation point for detail oriented Services team members and our customers • Oversee the execution of detail oriented Services and Customer Operations strategies • Collaborate with external organizations to supplement our delivery capabilities • Work closely with other company leaders and departments to operate the detail oriented Services organization effectively and profitably • Represent detail oriented Services as an organizational leader in collaboration with other parts of the organization including Sales, Marketing, Finance, Product Management, Development, and HR • Manage and develop the detail oriented Services project managers and managers, which includes but is not limited to performance management, recruitment, retention, and overall leadership responsibilities for the team • Mentor and support managers in their efforts to effectively lead their teams • Possess strong interpersonal and negotiation skills, with a high degree of self-motivation, ability to work independently and make sound and effective decisions that may impact project execution, financial results, and customer relationships • Maintain a high proficiency level in computer skills including Microsoft Word, PowerPoint, Excel, and Project • Display excellent organization, time management, and presentation skills.

Instructor/Trainer We are searching for an Instructor/Trainer to be based in Wixom, Michigan. The primary role of the incumbent will be to instruct and train individuals on a variety of computer programs and management systems, with a specific focus on Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. This role promises to provide a stimulating work environment that fosters growth and learning. Responsibilities: • Develop and deliver training programs on computer software including Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. • Implement a comprehensive management system to track progress and ensure effective learning. • Utilize the 'About Time' software to manage and schedule training sessions. • Perform administrative tasks related to training, such as maintaining records and preparing training materials. • Collaborate with the Human Resources (HR) Administration to identify training needs and develop appropriate training programs. • Provide excellent customer service by addressing inquiries and resolving issues related to the training programs. • Regularly communicate with participants to gather feedback and make necessary improvements to the training programs. • Support various accounting functions by training employees on relevant software and systems. • Regularly update training materials and methods to ensure they are current and effective. • Foster a positive learning environment that encourages active participation and effective learning.

Payroll Manager We are in search of a diligent Payroll Manager to join our client's team in Atlanta, Georgia. This role is vital in managing our company's payroll function, ensuring that pay is processed timely, accurately, and in compliance with company policy and government regulations. The successful candidate will oversee the daily workflow of the payroll department and process multi-state payroll for our employees, ensuring that all payroll transactions are processed efficiently and accurately. Responsibilities: • Oversee and manage the processing of multi-state payroll for weekly and bi-weekly pay groups, ensuring timely, efficient, and accurate processing of all payroll transactions. • Lead the daily activities of the payroll team, including wages, benefits, bonus payments, expense reimbursements, garnishments, taxes, and other deductions. • Export and review data from payroll sources to prepare for payroll processing, auditing and reviewing information, and making necessary edits prior to submission and posting. • Ensure timely and accurate posting of benefit contributions, including 401k and HSA/FSA. • Respond to management requests and employees' inquiries regarding hours, pay amounts, leave balances, etc., and work closely with the Human Resources team on payroll related issues. • Resolve pay discrepancies, process manual checks, validate retro pays, and perform off-cycle special pay runs as needed. • Assist with month-end close processes, including monthly payroll and benefits provider invoice reconciliations. • Maintain payroll database, ensuring accuracy of documentation and records including earnings, deductions, along with tax withholding setup and maintenance, audits, and payroll reports. • Research tax notices and ensure tax rates are setup and accurate in payroll software; coordinate the setup of tax accounts as needed. • Resolve any payroll, time and attendance, or payroll reporting related system issues, or needs for system modifications. • Maintain time tracking processes to ensure accurate reporting of all time worked; Validate employee time, ensuring correct use of codes and labor distribution. • Comply with withholding orders and ensure data is entered in the payroll system correctly; corresponding with court/attorney/agency and employee as needed. • Prepare and maintain accurate records and reports of payroll transactions; Run regular and ad-hoc reports and manipulate/interpret complex reporting from payroll sources. • Ensure timely submission of certified payroll, monitor reporting requirements ensure compliance with all federal, state, and local laws governing prevailing wage.

Senior Finance/Cost Accounting Analyst We are searching for a dedicated Sr. Financial/Cost Analyst to help support a client in Fremont, California. , North Carolina. The role involves a focus on refining financial and accounting processes, assisting with month-end and quarter-end activities, and managing forecasts and spending. This position is a 6 month contract with potential for extension. Responsibilities: • Serve as a trusted partner with General Manager, production managers and help with refining financial, accounting processes.• Assist with month-end and quarter-end close activities for the manufacturing group and balance sheet accrual reconciliation including journal entries, reconciliations, and reporting.• Manage the bi-quarterly forecast process by partnering with GM, production managers and ensuring forecast is reasonable and identify any potential risks or opportunities.• Oversee and publish monthly Quarter-to-Date spending against budget and communicate any foreseen risks and/or opportunities. Manage capital spending, fixed asset.• Develop financial models and perform analysis to support strategic growth initiatives and to influence business decisions.• Support other ad hoc requests as needed.• Apply data mining techniques and accounting functions to improve budget processes.• Prepare expense reports and apply knowledge of finance and analytics to budgeting tasks.• Utilize knowledge of budgeting and forecasting in cost accounting tasks.

Marketing Manager Our Non-Profit client is looking for a new Marketing Manager for a contract to permanent position within their growing organization. This role involves managing various marketing and communication tasks to support and promote the mission of this organization. The successful candidate will collaborate with the team to build effective marketing strategies, conduct consumer education, manage advertising programs, and maintain strong relationships with allied organizations. Responsibilities: • Develop and implement the organization's marketing plan, ensuring it aligns with our mission and effectively reaches our target audience• Conduct consumer education and advertising programs to increase awareness and understanding of our organization's purpose and activities• Regularly update and maintain the organization's website and social media channels, ensuring content is relevant, engaging, and accurately reflects our brand• Review national campaigns to align with, complement, and share relevant content• Lead media relations efforts, including distributing press releases, organizing events, delivering presentations, and responding to media inquiries• Assist in communicating with stakeholders to increase understanding and awareness of our programs• Coordinate strategies to educate consumers and influencers about our organization and its mission• Attend state and national meetings relevant to the responsibilities and duties of the position• Utilize skills in Brand Awareness, Brand Marketing, Integrated Marketing Communication, Marketing Communication, Media Relations, Brand Messaging, Digital Marketing, Traditional Marketing, Presentations, Project Management, Project Timeline, Marketing Strategy, and Marketing Plan.

Help Desk Analyst We are seeking a Help Desk Analyst to join our team in the healthcare industry located in MILFORD, Connecticut. The primary function of this role is to provide direction for external IT managed services, ensure standard practices are met and followed, troubleshoot technology issues, assist with employee onboarding and offboarding, and oversee major IT projects. This role offers a short term contract employment opportunity. Responsibilities: • Directing and coordinating activities of external IT managed services provider team members. • Keeping upper management updated on weekly status, potential roadblocks and risks that may impact business processes. • Obtaining and reviewing system audits to ensure adherence to standard practices. • Troubleshooting technology issues and providing tier 3 level support, stepping in for tier 1 or 2 support as needed. • Assisting with the onboarding and offboarding processes for employees. • Conducting regular checks on network and data security, collaborating with external vendors for review and monitoring. • Identifying opportunities for software and system improvement, updates, and patches. • Reviewing current IT policy and best practice guides for the organization in cooperation with Management and external vendor. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages, working with external vendors to ensure successful implementation. Skills: • Proficiency in Nortel and PBX - PABX systems. • Knowledge of PC Desktop - Workstation setup and maintenance. • Proficiency in PC Hardware and general PC Skills.

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