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294 results for Customer Service Manager

Bookkeeper We are in the market for a meticulous Bookkeeper to join our team in Bristol, Pennsylvania, United States. This role is centred around managing various accounting tasks to maintain precise financial records and bolster financial operations. The position will also involve the use of a range of skills including Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Bank Reconciliations, Bookkeeping, Data Entry, Microsoft Excel, Month End Close, Payroll, QuickBooks, ADP - Payroll, and ADP Online.<br><br>Responsibilities:<br><br>• Manage accounts payable and accounts receivable processes meticulously.<br>• Execute payroll processing using ADP online, including tax filings and deductions.<br>• Conduct bank and account reconciliations to warrant accuracy and completeness.<br>• Prepare financial statements, including balance sheets, income statements, and cash flow statements, with precision.<br>• Assist with budgeting and forecasting activities to support financial operations.<br>• Record journal entries and maintain the general ledger consistently.<br>• Ensure compliance with GAAP and company accounting policies thoroughly.<br>• Assist with month-end and year-end close processes, ensuring smooth financial operations.<br>• Collaborate with internal teams to provide financial information and support effectively.<br>• Handle customer credit applications, maintain customer credit records, and resolve customer credit inquiries.<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments. Bookkeeper <p>We are offering an opportunity for a Bookkeeper to join our team in New York, New York. This role involves maintaining financial records, processing transactions, and generating invoices, among other duties. You will be working in a fast-paced environment where accuracy and attention to detail are crucial. </p><p><br></p><p>Responsibilities:</p><p>• Process and generate service invoices</p><p>• Monitor and manage accounts receivables and payables</p><p>• Regularly coordinate payments to multiple vendors</p><p>• Contact clients to collect payments on open invoices</p><p>• Keep all accounting and bookkeeping records organized and up-to-date</p><p>• Perform administrative and clerical support tasks as needed</p><p>• Monitor customer credit accounts and take appropriate action to collect delinquent payments</p> Help Desk Analyst II We are seeking a Help Desk Analyst II to join our team in Minneapolis, Minnesota. This role focuses on providing exceptional phone support using ServiceNow queue. You will be responsible for troubleshooting and resolving issues related to Microsoft Office 365 and associated office products, as well as connectivity problems. <br> Responsibilities: <br> • Provide phone support to users, ensuring timely and efficient resolution of issues. • Utilize ServiceNow queue to manage and track support requests. • Troubleshoot and resolve issues related to Microsoft Office 365 and associated office products. • Handle connectivity issues, ensuring users can access and utilize necessary systems and software. • Maintain a high level of customer service, ensuring all users receive prompt and courteous support. • Work collaboratively with team members to share knowledge and solve complex issues. • Stay updated on current technologies and trends related to Microsoft Office 365 and associated office products. • Document all support interactions and resolutions in the ServiceNow system. • Escalate complex issues to the appropriate level of IT support when necessary. • Contribute to the continuous improvement of the help desk service. Accounting Manager/Supervisor We are searching for a meticulous and analytical Accounting Manager/Supervisor to oversee our accounting department in Cypress, California. The chosen candidate will be tasked with managing a variety of accounting activities, including general ledger maintenance, financial reporting, month-end closing, and data analysis. They will be instrumental in preparing for year-end audits, managing contracts, and assisting in all areas of the department. <br><br>Responsibilities:<br><br>• Ensure the timely completion of all financial reporting and maintain the high quality and accuracy of these reports.<br>• Collaborate with the Accounting team to ensure an efficient month-end and year-end close process.<br>• Prepare monthly and annual journal entries and account reconciliations.<br>• Contribute to the preparation of budgets, projections, and variance analysis.<br>• Prepare audit schedules and supporting documentation for federal and internal audits.<br>• Oversee the daily operations of the accounts payable and accounts receivable department to ensure accuracy.<br>• Review existing accounting processes and recommend improvements for accuracy and efficiency.<br>• Manage client contracts and ensure contractual, billing, and financial controls.<br>• Utilize various accounting software systems, such as ERP - Enterprise Resource Planning, Great Plains (GPAC), and Sage MAS 90.<br>• Perform monthly account reconciliation and month-end close activities.<br>• Handle general ledger tasks, accounts payable (AP) and accounts receivable (AR) functions, and auditing and billing functions. Staff Accountant <p>We are seeking a talented and experienced Staff Accountant to join our team on a contract basis. This position offers an exciting opportunity to contribute to our company's financial success and gain valuable experience in a fast-paced environment!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>General Ledger Maintenance:</strong> Maintain and reconcile the general ledger, ensuring the accuracy and completeness of financial transactions.</li><li><strong>Accounts Payable:</strong> Process and track accounts payable, including vendor payments, invoicing, and customer collections.</li><li><strong>Financial Reporting:</strong> Assist in the preparation of accurate and timely financial statements, including balance sheets, income statements, and cash flow statements.</li><li><strong>Bank Reconciliations:</strong> Perform regular bank reconciliations to verify the accuracy of cash transactions and resolve discrepancies.</li><li><strong>Financial Analysis:</strong> Analyze financial data, trends, and variances to provide insights and support decision-making processes.</li><li><strong>Budgeting and Forecasting:</strong> Collaborate in the development of annual budgets and forecasts, and track performance against budgetary targets.</li><li><strong>Audit Support:</strong> Provide support during internal and external audits, preparing documentation and responding to auditor inquiries.</li><li><strong>Process Improvement:</strong> Identify opportunities for process improvements and automation to enhance the efficiency and accuracy of accounting procedures.</li></ul><p><br></p> Controller <p>Contact Robert Half about this reputable manufacturing and distribution company's Controller opportunity, if you have a knack for leading with high standards, positively motivating others, and making critical decisions and have experience taking charge of an accounting department. Planning and directing all accounting operational functions, handling the accumulation and consolidation of financial data for internal and external financial statements, evaluating accounting and internal control systems, and leading departmental staff will be essential for this role. To succeed in this role, you will need to lead with integrity and reliability and have the ability to manage self and others with urgency, practicality and accountability when providing client services. If you're a creative team player with a talent for challenging the status quo, coming up with unique ideas, negotiating and influencing, this might be the job for you. This opportunity's very competitive and generous compensation and benefits package could advance your career. The Controller will be a permanent employment opportunity and will be located in the Madison Heights, Michigan region.</p><p><br></p><p>Your responsibilities in this role</p><p><br></p><p>- Give financial reports to executive committee and partners each month</p><p><br></p><p>- Perform tasks associated with month-end and year-end close of income statement and balance sheet, financial statements, job costing, account reconciliations & G/L analysis</p><p><br></p><p>- Collaborate with executive team and partners to make efficient and effective firm-wide operation possible</p><p><br></p><p>- Meet client expectations by reviewing deliverables of self and team to make sure they meet client satisfaction</p><p><br></p><p>- Flexible in completing tasks beyond formal job responsibilities</p><p><br></p><p>- Evaluate, apply and refine policies, procedures, controls and most methodologies</p><p><br></p><p>- Support punctual cash collection by managing the timing for monthly billing and other cash management techniques</p><p><br></p><p>- Manage finance department operations, including accounts payable, billings & collections, and payroll</p><p><br></p><p>- Manage the creation of the annual budget and forecasts and monitor them on a monthly basis</p><p><br></p><p>- Research, plan and implement Finance Department initiatives including software and systems implementation and other departmental or firm-wide improvements, as needed</p><p><br></p><p>- Handle daily cash management and produce cash-flow reports, calculating cash needs at weekly and monthly intervals</p> Compensation & Benefits Specialist <p>Robert Half is working with a fantastic organization in Redwood City. Our client is seeking a is seeking a highly organized and experienced Compensation & Benefits Specialist to support them for the next two months. This position is critical to the compensation and benefits programs our client offers. The ideal candidate will have a deep understanding of compensation structures, benefits administration, health care coverages, and compliance with applicable laws and regulations in California. </p><p><br></p><p><strong>Compensation Management</strong></p><ul><li>Develop, implement, and maintain compensation plans for various positions</li><li>Manage job evaluation processes and determine appropriate pay grades</li><li>Collaborate with district leadership and school administrators to design equitable and consistent compensation packages.</li></ul><p><br></p><p><strong>Benefits Administration</strong></p><ul><li>Oversee the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other ancillary benefits specific to the education sector.</li><li>Manage relationships with benefits vendors and negotiate contracts to ensure cost-effective and high-quality service delivery.</li><li>Coordinate open enrollment processes and effectively communicate benefit options to all district employees</li><li>Handle benefit inquiries and ensure the resolution of issues and concerns in a timely manner.</li><li>·Stay informed about industry trends and legislative changes affecting benefits, particularly those relevant to public sector employees.</li></ul><p><br></p><p><strong>Compliance and Reporting</strong></p><ul><li>Ensure compliance with all federal, state, and local compensation and benefits laws and regulations</li><li>Maintain accurate and up-to-date records of compensation and benefits data</li><li>Conduct audits to ensure accuracy and compliance with district policies and regulatory requirements</li><li>Analyze compensation and benefits data to identify trends and make informed recommendations to district leadership</li><li>Prepare and deliver reports on compensation and benefits metrics to HR leadership and the school board.</li><li>Utilize HRIS systems to manage and report on compensation and benefits programs</li><li>Employee Communication and Support</li><li>Serve as a point of contact for employees regarding compensation and benefits questions and issues</li></ul> Director of Marketing <p>We are hiring a Marketing Director/Marketing Project Manager for a client in King of Prussia, PA. This is an onsite position with a construction company. Candidates must have industry related experience. If you have a strategic marketing background & are looking to join a growing, high energy organization we invite you to apply!</p><p><br></p><ul><li>Organize and create proposals, capabilities packages, qualifications statements, and presentations in creative support of the business development team</li><li>Develop collateral for internal communications, sales support, training, recruiting, tradeshows & company events (i.e. brochures, folders, sell sheets, flyers, photo albums, groundbreakings, jobsite photography, trailer materials, jobsite signage, etc.)</li><li>Manage and maintain company website, social media platforms and social media campaigns</li><li>Design and implement print and web campaigns and maintain mailing lists in Salesforce</li><li>Write press releases for company awards, new hires and client events</li><li>Ability to work in Adobe Creative Suite & InDesign</li><li>Working with PPC Campaigns, Google Ads, Googe Analytics</li></ul><p><br></p><p><br></p> IP Legal Assistant <p>Robert Half is partnering with an established intellectual property law firm in the South Bay that is seeking to replace a secretary who is retiring after 15+ years with the firm. It is a boutique firm with great benefits, including two days working from home!!</p><p><br></p><p><u>Responsibilities of Role:</u></p><ul><li>Supporting 2-3 attorneys, 2 who come into the Long Beach office daily and light support one who is remote.</li><li>Prepare patent, trademark, and copyright applications from prosecution through issuance.</li><li>Prepare litigation documents as needed.</li><li>Prepare documents and correspondence regarding post-registration of U.S. and foreign trademark/service marks.</li><li>Prepare USDC litigation filings for Patent/Trademark infringement and other IP disputes.</li><li>Electronically file with the USPTO and Federal Court.</li><li>Prepare client reports.</li><li>Maintain calendar of drop-dead dates for assigned attorney(s) in either paper or Outlook.</li><li>Manage attorney calendars and assist in meeting deadlines.</li><li>Schedule appointments, provide information to callers, transcribe/type correspondence, and read/route mail.</li><li>Manage emails and save them to internal document management system.</li></ul><p><br></p><p><u>Work plan:</u></p><ul><li>3x onsite, 2 remote.</li></ul><p><br></p><p><u>Perks of Firm:</u></p><ul><li>Stability! Two secretaries who have been with the firm for over 15 years!</li><li>Very casual environment, flexibility for people to handle things that come up in personal life.</li><li>Nothing is set with regularity, but attorneys will go out to lunch with staff and the firm celebrates peoples’ birthdays.</li></ul><p><br></p><p><u>Compensation:</u></p><ul><li>Salary range up to 107k</li><li>Annual, year-end bonuses based on firm performance.</li><li>Annual pay increases.</li><li>Medical, dental, and vision are covered – Gold & Platinum blue shield plan, 90% covered for the employee & 15% for dependents. These kick in 1st of the month after 30 days of employment.</li><li>75 hours per year of sick leave + 2 weeks of PTO in the first year, which goes up with tenure.</li><li>401k matched up to 5% based on firm performance.</li><li>Major holidays (10 per year) and half days.</li></ul><p><br></p> Head of Finance <p><strong>HEAD OF FINANCE - Manufacturer in Duluth </strong></p><p>We are on the lookout for a strategic and hands-on Head of Finance to join our client's team in Duluth, Georgia. This leadership position will involves providing financial and strategic guidance and will require the candidate to be comfortable navigating between strategic and hands-on activities and to be willing to work in detail as necessary.</p><p><br></p><p><strong>Position Duties and Responsibilities:</strong></p><ul><li>Provide financial and strategic leadership to the Americas region, advising and influencing regional commercial directors and managers in making business decisions.</li><li>Manage several Financial Planning & Analysis (FP& A) responsibilities, including financial planning, tracking of operating expenses, headcount reporting, monthly close support, quarterly forecasting, annual budgeting, and variance analyses.</li><li>Understand commercial strategy and associated metrics. </li><li>Collaboratively identify risks and opportunities that drive financial results and manage these with the Finance and Commercial team to align the overall organization.</li><li>Support leadership and internal teams during the annual Long Range Planning process.</li><li>Direct clients on key corporate financial policies, ensuring proper International Financial Reporting Standards (IFRS) treatment.</li><li>Ensure on-time and accurate reporting.</li></ul><p><br></p> Controller <p><em><u>Compensation</u></em>: $125-130k + bonus</p><p><em><u>Benefits</u></em>: GREAT benefits, Flexible PTO</p><p><em><u>Work Arrangement</u></em>: Full-time, permanent/direct hire</p><p><em><u>Schedule</u></em>: Primarily onsite, some hybrid flexibility</p><p><br></p><p><strong><u>About Us</u></strong>:</p><p>Our client is a thriving smaller company in the manufacturing space, dedicated to providing high-quality products. As they continue to grow, they are seeking a skilled and experienced Controller to lead their financial operations and contribute to their success.</p><p><br></p><p><strong><u>Position Overview</u></strong>:</p><p>The Controller will be responsible for overseeing all accounting and financial activities of the company. This role requires a hands-on professional with a comprehensive understanding of accounting principles, strong financial analysis skills, and the ability to manage the day-to-day financial operations of a small or mid-sized company.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong>:</p><ol><li><em><u>Financial Management and Reporting</u></em>: Prepare and oversee the preparation of monthly, quarterly, and annual financial statements. Provide detailed financial analysis and reports to the CEO/Owner to support strategic decision-making.</li><li><em><u>Budgeting and Forecasting</u></em>: Develop, implement, and monitor the annual budget and financial forecasts. Analyze budget variances and recommend corrective actions as needed.</li><li><em><u>Cash Flow Management</u></em>: Monitor and manage cash flow to ensure sufficient liquidity for operations. Prepare cash flow forecasts and identify potential funding needs.</li><li><em><u>General Ledger and Operational Accounting</u></em>: Oversee day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and general ledger maintenance. Ensure timely and accurate month-end and year-end close processes.</li><li><em><u>Team Leadership and Development</u></em>: Foster a positive and collaborative work environment.</li><li><em><u>Process Improvement</u></em>: Identify and implement process improvements to enhance efficiency and accuracy in the accounting department. Leverage technology to streamline financial processes and reporting.</li><li><em><u>Strategic Planning</u></em>: Partner with senior management to develop and execute financial strategies aligned with business goals. Provide financial insights and recommendations to support growth and profitability.</li></ol><p><br></p> IT SUPPORT SPECIALIST <p>We are seeking a Help Desk Analyst to join our team in Ridgefield, Connecticut. This role focuses on managing various tasks in both office and remote environments, including managing internet contracts, ensuring network security, handling VoIP phone systems, and providing ongoing support for remote employees. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• 2+ years of experience within a help desk/desktop support setting</p><p>• Handling VoIP phone systems and troubleshooting connectivity issues</p><p>• Installing, configuring, and maintaining local computers and peripherals</p><p>• Procuring computers for remote employees and providing ongoing support</p><p>• Managing and maintaining Domain Name System (DNS) configurations</p><p>• Utilizing Microsoft and Active Directory for various tasks</p><p>• Providing Deskside Support and Network Troubleshooting</p><p>• Handling Computer Hardware and managing Wireless Access Points</p><p>• Performing Basic Network Troubleshooting</p> Programmer Analyst <p>Job Overview</p><p>The ServiceNow Developer plays a critical role in the continual custom development of applications/modules on the ServiceNow platform. The developer will collaborate with various teams to maintain the current code and create new features for both desktop and mobile applications, based upon business requirements.</p><p><br></p><p>Job Duties</p><p>• Under broad guidance, the developer independently establishes, maintains, and enhances a durable production, development, and testing middleware framework, while expanding its functionality and providing its leverage to developers through mentoring and formal training</p><p>• Independently designs, modifies, and executes moderately to highly intricate information systems that are comprehensive and precise, adhering to MST standards</p><p>• Codes, tests, debugs, and documents tasks of moderate to high complexity involving both desktop and mobile applications</p><p>• Autonomously tackles and resolves more complex technical challenges in both production and non-production environments</p><p>• A technical expert in various aspects of systems architecture application with robust technical knowledge</p><p>• May act as a project manager or team lead for complex projects</p><p>• Based on client needs, defines system scope and objectives</p><p>• Designs, develops, codes, or alters architecture elements that are well-structured, well-designed, efficient, and conform to MST architectural norms</p><p>• As a project manager, oversees daily project-related tasks for moderately to highly complex projects</p><p>• Collaborates with multiple business partners to advance development and enhancements related to Nuvolo’s Facility Management modules, including Work Orders, Asset management, and Core ServiceNow Modules</p><p>• Built and manage internal and external user-friendly mobile ServiceNow modules using client-side browser technologies (JavaScript, jQuery, JSON)</p><p>• Interface front-end UI with back-end service APIs using JSON, REST, or XML</p> Controller <p>Chris Preble from Robert Half is working with a Syracuse for profit client of his to find their next Controller. The Controller will be responsible for overseeing all aspects of financial management, including accounting, financial reporting, budgeting, and forecasting. The ideal candidate will have a strong background in finance and accounting, excellent leadership skills, and the ability to drive strategic financial decisions to support the company's growth objectives.</p><p>Key Responsibilities:</p><ol><li>Financial Reporting: Prepare timely and accurate financial statements, including income statements, balance sheets, and cash flow statements, in accordance with GAAP standards.</li><li>Budgeting and Forecasting: Develop annual budgets and forecasts in collaboration with department heads and senior management to support strategic planning and decision-making.</li><li>Cash Management: Monitor cash flow and liquidity to ensure adequate funds are available for operational needs and investment opportunities.</li><li>Financial Analysis: Conduct in-depth analysis of financial performance, variance analysis, and key performance indicators (KPIs) to identify trends, opportunities, and risks.</li><li>Internal Controls: Establish and maintain effective internal control procedures to safeguard company assets and ensure compliance with regulatory requirements.</li><li>Risk Management: Identify and assess financial risks, develop strategies to mitigate risks, and recommend appropriate risk management measures.</li></ol><p><br></p> Job-Costing Bookkeeper <p>Robert Half is seeking a Job-Costing Bookkeeper to support our client in the medical device engineering industry for a 3-month contract.</p><p><br></p><p>The Job-Costing Bookkeeper will play a crucial role in our client's remote, high-energy environment. This position involves cleaning up financials, sharing AP workload, downloading payroll into QuickBooks, and handling journal entries for job costing. Flexibility and the ability to adapt to daily changes are essential as the company grows and navigates through dynamics similar to that of a start-up company.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Clean up financial areas that have not been thoroughly addressed.</li><li>Support Accounts Payable (AP).</li><li>Download payroll into QuickBooks, managing project burn rates.</li><li>Prepare and manage journal entries for job costing.</li><li>Ensure alignment of bookkeeping and accounts with taxes, including proper coding.</li></ul> Tax Senior Accountant for Greenway Client! <p>Follow Shad on LinkedIn for videos on open roles at #chalkboardtalk in the search bar. Shad and his team at Robert Half are working with a client that is looking for Tax Specialist. Company located Central Houston will support a High Net Worth Family that has interests in several industries.  This role reports to a Tax Director and candidate must have CPA, 5 plus year’s tax experience working with High Net Worth Clients and exposure to a Tax Software.  Company's compensation make up is base salary, discretionary  bonus potential and benefits.    For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Senior Tax Accountant  in the subject line.</p> Payroll Specialist <p>We are in search of a meticulous Payroll Specialist to join our client in the machinery manufacturing industry based in Houston, Texas. This role involves transitioning from Paylocity and APD WFN to UKG, pulling historical data and reports, and securely filing them. This is a contract role that requires proficiency in Accounting Software Systems, ADP - Financial Services, Paylocity, and UKG Pro.</p><p><br></p><p>Responsibilities:</p><p>• Transition from Paylocity and APD WFN to UKG, ensuring a smooth and efficient process</p><p>• Pull historical data and reports from Paylocity and ADP, demonstrating attention to detail and accuracy</p><p>• Safely and securely file historical data and reports, maintaining an organized record system</p><p>• Monitor payroll processes and ensure compliance with company and regulatory guidelines</p><p>• Act as a point of contact for any inquiries related to payroll, providing excellent customer service</p><p>• Use accounting software systems effectively to ensure all financial data is accurately recorded</p><p>• Collaborate with other team members and departments to ensure overall efficiency of the payroll department</p><p>• Continually update skills and knowledge in ADP - Financial Services, Paylocity, and UKG Pro</p><p>• Regularly review and update payroll processes and procedures to improve efficiency</p><p>• Maintain confidentiality of all financial data and uphold the highest standards of professionalism.</p> HR Specialist <p>Our client is seeking a detail-oriented and result-focused HR Specialist to join their highly efficient human resources team. The successful HR Specialist will demonstrate proficiency in managing comprehensive HR systems, ensuring that all employee data is consistently accurate and updated. This role involves substantial interactions with hiring managers to regularly update job descriptions and assist with application processing. Suitable candidates must have demonstrated experience with conducting background checks, referencing, monitoring certifications, and preparing relevant reports.</p><p><br></p><p>Responsibilities for the HR Specialist role:</p><p>1. Maintain and update HR systems regularly, ensuring all employee data is accurate and current.</p><p>2. Collaborate closely with hiring managers in creating and updating job descriptions.</p><p>3. Efficiently process applications and assist with recruitment activities.</p><p>4. Ensure all onboarding documents are comprehensive, accurate, and timely processed.</p><p>5. Conduct background checks and reference verifications for potential employees.</p><p>6. Monitor, track, and update necessary certifications for all employees.</p><p>7. Generate and prepare insightful HR reports as required.</p><p>8. Provide support across a range of HR functions, including employee relations and staff development.</p><p>9. Perform other HR-related duties as assigned by the management.</p><p><br></p><p>Requirements for the HR Specialist</p><p>1. Proven experience as an HR Specialist, HR Generalist, or related role.</p><p>2. Strong proficiency in HR software and MS Office Suite, particularly Excel.</p><p>3. Unique ability to write and update job descriptions.</p><p>5. Solid understanding of current HR practices and labor laws.</p><p>6. Excellent written and verbal communication skills.</p><p>7. Exceptional organizational skills, with a proven ability to prioritize tasks.</p><p>8. Able to maintain confidentiality and exhibit a high level of professionalism.</p><p>9. Thorough understanding and demonstrated application of HR tracking and reporting procedures.</p><p><br></p><p><br></p> Project Manager/Sr. Consultant <p>An experienced Project Manager/ Sr. Consultant is needed for this position! Join this existing team in the Longwood, Florida area as a Senior Project Manager and you could work with our local client onsite! You will strengthen your candidacy if you can be responsible for managing projects to successful completion, ensuring that projects deliver on time, on budget, and in accordance with standards and guidelines over the entire project. The ideal candidate for this position is able to effectively manage key projects as part of our client's strategic business plan. This job's primary priority is to ensure that changes are delivered to the expectations of stakeholders. Submit an application for this role now! This is a direct employment opportunity.</p><p><br></p><p>How you will make an impact</p><p><br></p><p>- Monitors and schedules projects - as per the Project Roadmap defined by the Business Owner</p><p><br></p><p>- Establishes schedules and milestones, manages project scope and timelines, and inputs from all other teams assigns to that product</p><p><br></p><p>- Work in close collaboration and communicates with developers, technical team members, designers, and stakeholders</p><p><br></p><p>- Manages the daily stand-ups, securing they are timely, brief, and focused</p><p><br></p><p>- Collude with the Product Owner/Product Manager to facilitate creation and maintenance of the Project Roadmap</p><p><br></p><p>- Contributes to manage dependencies among cross-product teams</p><p><br></p><p>- Collaborates with the Product Owner/Product Manager to turn the product roadmap into executable projects</p><p><br></p><p>- Make sure that the functional requirements are met, achievable, and tracked</p><p><br></p><p>- Brings together figures from business analysts, QA leads, and technical leads into recommendations</p><p><br></p><p>- Sets out the RACI matrix for projects in a product line</p><p><br></p><p>- Complies with Product Owner/Product Manager to make certain that the product vision and high-level business objectives are explicit and practical</p><p><br></p><p>- Confirms project with suitable ticket workflows and boards</p><p><br></p><p>- Lead the team focus on the on-time delivery of agreed products</p><p><br></p><p>- Equips detailed reporting to management on milestone completion, project status, and risk assessments</p><p><br></p><p>- Applies as Scrum Master for the developers on the team - ensuring the team is working effectively, leading scrum ceremonies, and clearing obstacles</p><p><br></p><p>- Work in close cooperation with the QA Manager, Product Specialist, Product Owner/Product Manager, and Business Analyst</p><p><br></p><p>- Initiates project planning</p><p><br></p><p>- Manages deployment scheduling in coordination with Product Owner, tech lead and Dev Ops</p><p><br></p><p>- Contributes to identify, classify, and manage risk for functional improvement requests</p><p><br></p><p>- Indexes and executes the sprint planning and grooming meetings and traces ticket assignments</p><p><br></p><p>Please reach out to Casey Stapleton via LinkedIn</p> Compliance Officer <p>Robert Half Legal is partnering with an alternative investment management firm headquartered in Chicago who's looking to hire a Compliance Officer with at least 3-6+ years of experience to join their team. The ideal candidate will have experience in a compliance or regulatory role, with experience in asset management and previous employment with a financial regulator or previous oversight of a compliance program within a substantial regulated investment adviser. Responsibilities of the position are below. This position is paynig between $180-250K+ base salary plus a strong bonus target of 50%, full benefits, and this position will be working on a hybrid WFH schedule. </p><p> </p><p><strong><u>Compliance Officer Responsibilities:</u></strong> </p><ul><li>Develop and manage the Firm’s compliance program, and promote and maintain the Firm’s culture of compliance </li><li>Identify and mitigate conflicts of interest, including adopting and implementing policies around principal transactions and cross trades </li><li>Perform internal audit related functions and manage regulatory audit processes when applicable </li><li>Interact with third party service providers on compliance-related issues</li><li>Interact with personnel on issues related to Code of Ethics, such as pre-clearance of personal trades, gift and entertainment requests, and questions regarding the SEC and/or compliance manual </li><li>Document and monitor investigations of breaches or alleged breaches of regulations and/or company compliance policies, standards or procedures, and facilitate the resolution of breaches </li><li>Perform KYC and AML analysis and assist the deal teams in preparing due diligence reports </li><li>Assist with the retention, organization and retrieval of transaction data in the Firm’s compliance monitoring system, including with respect to compliance testing </li><li>Design and oversee client on-boarding procedures</li><li>Coordinate and support a global marketing effort for private funds and IMAs </li><li>Support the launching of client accounts by analyzing investment advisory contracts and investment guidelines, coding automated compliance tests into a CRM and coordinating with members of the investment teams </li><li>Assist in the review of marketing materials to ensure compliance with the relevant regulatory requirements as well as internal standards </li><li>Mange the process and consult with outside counsel and compliance consultants as directed on regulatory questions, filings and related matters, including Form ADV, Reg D, Form PF, FINRA filings, blue sky state filings, etc.</li></ul><p> </p><p>For immediate consideration, please email your resume directly to Justin Rambert, AVP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p> Sales Representative <p>Robert Half is seeking a Sales Representative they will be responsible for generating leads, advancing the sales process, closing new business, and achieving/exceeding monthly and annual quotas. The Sales Representative will actively seek out and engage prospective customers to sell products and services. This role involves identifying customer needs, providing appropriate solutions, and ensuring customer satisfaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Identify potential customers through research, networking, and cold calling.</li><li>Develop and maintain a database of prospective clients.</li><li>Utilize various sales tools and techniques to generate leads.</li><li>Conduct needs assessments for potential clients.</li><li>Deliver compelling sales presentations and demonstrations.</li><li>Prepare and present tailored sales proposals and quotations.</li></ul><p><br></p> Senior Financial Analyst <p><em>To apply to this hybrid role, please send your resume to John Sadofsky at [email protected]</em></p><p><br></p><p>The warmer Chicago months are pretty much here! Treat yourself this Spring season to a new job opportunity at a Fortune 500 company that was voted one of the best places to work in 2024. </p><p><br></p><p><strong>Job Summary:</strong></p><p>We are seeking to fill the role of Senior Financial Analyst, Financial Planning & Analysis within our Financial Planning and Analysis organization. You will lead the financial planning, reporting and analysis supporting the Affiliates business. This role is located in Chicago, Illinois and is not eligible for relocation assistance. </p><p> </p><p><strong>Duties</strong></p><p>·     Lead the financial planning, reporting, analysis and forecasting activities for the brokerage and Affiliates business.</p><p>·     Prepare and validate monthly results business reporting packages to help explain key drivers in revenue/expense trends key timing metrics.</p><p>·     Work with leadership to continuously build and evolve standardized KPIs and support schedules to improve revenue and expense performance.</p><p>·    Lead and prepare cost benefit analysis in support of key investments relating to incremental growth through office expansion and/or new Affiliates opportunities. (e.g., break even analysis).</p><p>·     Lead the annual budgeting process, prepare budget and drive accountability by working with Affiliate Offices to understand revenue and expense drivers.</p><p>·     Lead the financial planning, reporting, analysis and forecasting activities for consolidation of At World Holdings (parent company) as well as direct support of corporate functions</p><p>·     Develop and lead the financial planning, forecasting and reporting activities for the consolidated balance sheet and cash flow statements.</p> Senior Compensation Analyst <p>A Robert Half client is seeking a Senior Compensation Specialist in Chicago, Illinois. The successful applicant will play a key role in the design, analysis, budgeting, and implementation of new compensation programs. Additionally, they will ensure that these programs are efficient and effective, and remain competitive. This position offers a hybrid work arrangement with an expanding global company.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead and participate in various compensation projects, including the design, analysis, budgeting, and rollout of new compensation programs.</li><li>Conduct thorough analyses to assess the effectiveness, efficiency, and competitiveness of existing compensation structures, policies, and processes. Generate reports, dashboards, and metrics to pinpoint key trends and opportunities.</li><li>Collaborate with cross-functional teams to design, implement, and manage wage structures, incentives, and rewards programs to support organizational goals, pay equity, and transparency.</li><li>Serve as a subject matter expert on significant compensation initiatives, identifying opportunities for enhancements in programs, policies, and procedures. Recommend and implement approved changes.</li><li>Assist in the annual compensation planning cycle, including testing and ensuring the functionality of the compensation planning system.</li><li>Develop models and perform analyses to support compensation programs, special projects, and the annual budgeting process.</li><li>Create and support communication and change management efforts for compensation programs to enhance understanding across the organization.</li><li>Partner with Legal, Finance, and Payroll teams to complete required pay equity compliance reporting.</li><li>Prepare presentations, scorecards, trends, and graphical illustrations for leadership reviews of compensation programs.</li><li>Collaborate with HRIS to ensure accurate updates regarding compensation-related HR data in the system of record. Act as a compensation expert on system implementations affecting compensation.</li><li>Participate in compensation surveys across relevant regions, maintaining an up-to-date market data database with accurate job matching.</li><li>Work with HR, Talent Acquisition, Talent Development, and people leaders to keep job descriptions current and market-aligned.</li><li>Ensure all compensation programs comply with federal, state, and local regulations.</li><li>Collaborate with the total rewards team on projects, such as developing total compensation statements.</li><li>Mentor and collaborate with team members as an expert on compensation, recognition, and rewards programs.</li><li>Participate in total rewards program surveys.</li><li>Perform other duties and responsibilities as needed.</li></ul><p><br></p> Controller <p>Robert Half is reviewing candidates for a renowned services company for an ambitious, determined Controller. This is a leadership role with responsibility over an accounting and clerical department. As the Controller, you will plan and direct all accounting operational functions, manage the accumulation and consolidation of financial information for internal and external financial statements, assess accounting and internal control systems, and guide departmental staff. Working with this company, you will receive competitive and comprehensive compensation and benefits package, as well as strong career growth. We want to hear from you if you can motivate others with your positive attitude; are honest, reliable and a leader; and can provide outstanding client services by managing self and others with urgency, practicality and accountability. In addition, your responsibilities will include key decision making and challenging, negotiating and influencing the team. You will join the leadership team in supporting the generation of innovative ideas that are sound and progressive, challenging the status quo, and fostering creativity in your department. This permanent position is for a Controller who will work in the Houston, Texas region.</p><p><br></p><p>How you will make an impact</p><p>- Present monthly financial reports to executive committee and partners</p><p>- Manage daily cash and prepare cash-flow reports, projecting cash needs at weekly and monthly intervals</p><p>- Research, plan and implement Finance Department initiatives including software and systems implementation and other departmental or firm-wide improvements, as needed</p><p>- Analyze, apply and improve policies, procedures, controls and most methodologies</p><p>- Collaborate with executive team and partners to support efficient and effective firm-wide operation</p><p>- Manage the timing for monthly billing and other cash management techniques to make sure cash collection is on time</p><p>- Guide all operations of the finance department, including accounts payable, billings & collections, and payroll</p><p>- Perform tasks associated with month-end and year-end close of income statement and balance sheet, account reconciliations & G/L analysis</p><p>- Manage the creation of the annual budget and forecasts and monitor them on a monthly basis</p><p>- Respond on items beyond formal job responsibilities</p><p>- Reviews deliverables of self and team to ensure that they meet client expectations</p><p><br></p><p>For immediate consideration, contact Mark, [email protected]</p> Controller <p>Controller</p><p><br></p><p>A client of ours is looking for a Controller for a contract role. The ideal candidate will have a strong background in financial consolidations, proficiency with Hyperion HFM and S/4 Hana, and a must experience in the manufacturing industry. Experience with OneStream is a plus.</p><p><br></p><p>Responsibilities of Controller</p><ul><li>Oversee and manage the consolidation of financial statements for multiple entities.</li><li>Utilize Hyperion HFM to perform financial consolidations, reporting, and analysis.</li><li>Leverage S/4 Hana for financial data management and integration.</li><li>Provide financial insights and recommendations to support business decision-making.</li><li>Ensure compliance with financial regulations and standards.</li><li>Coordinate with various departments to gather, analyze, and report financial data.</li><li>Lead the implementation and optimization of financial systems and processes.</li><li>Support the month-end and year-end close processes.</li><li>Prepare detailed financial reports and presentations for senior management.</li><li>Collaborate with external auditors during audits and ensure timely completion.</li><li>Performs other duties as assigned</li></ul>
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